--- title: "Best Western Plus vs Novotel: which hotel brand is better?" description: "On the numbers: Best Western Plus. Best Western Plus vs Novotel, compared across 1,144 and 639 hotels: guest and Google ratings, hotel age, amenities and who…" url: https://stayversus.com/en/brands/best-western-plus-vs-novotel/ language: en source: StayVersus (https://stayversus.com) retrieved: 2026-10-13 --- # Best Western Plus vs Novotel Averages across 1,144 Best Western Plus and 639 Novotel hotels, and a head-to-head in the 68 cities where both brands have a hotel. Best Western Hotels & Resorts ## [Best Western Plus](https://stayversus.com/en/brands/best-western-plus/) - **Average guest rating:** 8.6 · - **Hotels tracked:** 1,144 Accor ## [Novotel](https://stayversus.com/en/brands/novotel/) - **Average guest rating:** 8.5 · - **Hotels tracked:** 639 The short answer ## On the numbers: Best Western Plus Best Western Plus leads on 4 of 7 measures. The gap in average guest rating is small (0.12), so the hotel you pick matters more than the brand. ## Every measured fact Averages over each brand's hotels. A dot marks the better figure. | | Best Western Plus | Novotel | | --- | --- | --- | | Guest ratings | | Average guest rating | 8.59 (+0.12) | 8.47 | | Rated 8 or more | 89% (+4%) | 85% | | Rated below 7 | 1% | 1% | | Average Google rating | 4.26/5 | 4.29/5 (+0.03) | | Guest reviews behind the average | 111,873 | 379,909 | | Same city, head to head (cities where both are rated: 58) | | Cities where it is rated higher | 32 | 24 | | The hotels | | Hotels tracked | 1,144 | 639 | | Countries | 59 | 71 | | Typical opening year | 2008 | 2009 | | Built or renovated in the last 10 years | 68% | 59% | | Usual check-in | 15:00 | 14:00 | | Usual check-out | 11:00 | 12:00 | | Hotels that list it | | Free breakfast | 46% | 1% | | Swimming pool | 63% | 65% | | Gym | 74% | 76% | | Free parking | 70% | 47% | | Pets allowed | 9% | 23% | | Shuttle | 20% | 30% | | Laundry | 38% | 96% | | Hot tub | 20% | 15% | | Restaurant | 6% | 40% | | Bar | 70% | 100% | | Kitchen | 1% | 24% | ## Both brands, same city The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison. - ### [Paris](https://stayversus.com/en/france/paris/) France [Best Western Plus Hotel Sydney Opera](https://stayversus.com/en/hotel/best-western-plus-hotel-sydney-opera-paris/) 9.3 · Brand average here: 8.2 [Novotel Paris Les Halles Hotel](https://stayversus.com/en/hotel/novotel-paris-les-halles-hotel-paris/) 8.7 · Brand average here: 8.1 [Compare these two](https://stayversus.com/en/compare/best-western-plus-hotel-sydney-opera-paris-vs-novotel-paris-les-halles-hotel-paris/) - ### [London](https://stayversus.com/en/united-kingdom/london/) United Kingdom [Best Western PLUS Grim's Dyke Hotel](https://stayversus.com/en/hotel/best-western-plus-grim-s-dyke-hotel-london/) 8.3 · Brand average here: 8.2 [Novotel London Brentford Hotel](https://stayversus.com/en/hotel/novotel-london-brentford-hotel-london/) 8.7 · Brand average here: 8.4 [Compare these two](https://stayversus.com/en/compare/best-western-plus-grim-s-dyke-hotel-london-vs-novotel-london-brentford-hotel-london/) - ### [Bangkok](https://stayversus.com/en/thailand/bangkok/) Thailand [Best Western Plus Wanda Grand Hotel](https://stayversus.com/en/hotel/best-western-plus-wanda-grand-hotel-bangkok/) 8.9 · Brand average here: 8.9 [Novotel Bangkok Future Park Rangsit](https://stayversus.com/en/hotel/novotel-bangkok-future-park-rangsit-bangkok/) 9.3 · Brand average here: 8.7 [Compare these two](https://stayversus.com/en/compare/best-western-plus-wanda-grand-hotel-bangkok-vs-novotel-bangkok-future-park-rangsit-bangkok/) - ### [Sydney](https://stayversus.com/en/australia/sydney/) Australia [Best Western Plus Camperdown Suites](https://stayversus.com/en/hotel/best-western-plus-camperdown-suites-sydney/) 8.9 · Brand average here: 8.9 [Novotel Sydney Darling Square](https://stayversus.com/en/hotel/novotel-sydney-darling-square-sydney/) 8.9 · Brand average here: 8.4 [Compare these two](https://stayversus.com/en/compare/best-western-plus-camperdown-suites-sydney-vs-novotel-sydney-darling-square-sydney/) - ### [Melbourne](https://stayversus.com/en/australia/melbourne/) Australia [BEST WESTERN PLUS Travel Inn](https://stayversus.com/en/hotel/best-western-plus-travel-inn-melbourne/) 8.7 · Brand average here: 8.7 [Novotel Melbourne South Wharf](https://stayversus.com/en/hotel/novotel-melbourne-south-wharf-melbourne/) 9.1 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/best-western-plus-travel-inn-melbourne-vs-novotel-melbourne-south-wharf-melbourne/) - ### [Miami (FL)](https://stayversus.com/en/united-states/miami-fl/) United States [Best Western Plus Kendall Hotel & Suites](https://stayversus.com/en/hotel/best-western-plus-kendall-hotel-suites-miami-fl/) 9.1 · Brand average here: 8.5 [Novotel Miami Brickell](https://stayversus.com/en/hotel/novotel-miami-brickell-miami-fl/) 8.8 · Brand average here: 8.8 [Compare these two](https://stayversus.com/en/compare/best-western-plus-kendall-hotel-suites-miami-fl-vs-novotel-miami-brickell-miami-fl/) - ### [Dubai](https://stayversus.com/en/united-arab-emirates/dubai/) United Arab Emirates [Best Western Plus Pearl Creek](https://stayversus.com/en/hotel/best-western-plus-pearl-creek-dubai/) 8.0 · Brand average here: 8.0 [Novotel Dubai World Trade Centre](https://stayversus.com/en/hotel/novotel-dubai-world-trade-centre-dubai/) 8.7 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/best-western-plus-pearl-creek-dubai-vs-novotel-dubai-world-trade-centre-dubai/) - ### [Nice](https://stayversus.com/en/france/nice/) France [Best Western Plus Hotel Massena Nice](https://stayversus.com/en/hotel/best-western-plus-hotel-massena-nice-nice/) 8.3 · Brand average here: 8.1 [Novotel Suites Nice Aeroport Arenas](https://stayversus.com/en/hotel/novotel-suites-nice-aeroport-arenas-nice/) 8.6 · Brand average here: 8.2 [Compare these two](https://stayversus.com/en/compare/best-western-plus-hotel-massena-nice-nice-vs-novotel-suites-nice-aeroport-arenas-nice/) - ### [Vienna](https://stayversus.com/en/austria/vienna/) Austria [Best Western Plus Celebrity Suites](https://stayversus.com/en/hotel/best-western-plus-celebrity-suites-vienna/) 9.2 · Brand average here: 8.9 [Novotel Wien Hauptbahnhof](https://stayversus.com/en/hotel/novotel-wien-hauptbahnhof-vienna/) 8.9 · Brand average here: 8.7 [Compare these two](https://stayversus.com/en/compare/best-western-plus-celebrity-suites-vienna-vs-novotel-wien-hauptbahnhof-vienna/) - ### [Toronto (ON)](https://stayversus.com/en/canada/toronto-on/) Canada [Best Western Plus Travel Hotel Toronto Airport](https://stayversus.com/en/hotel/best-western-plus-travel-hotel-toronto-airport-toronto-on/) 8.5 · Brand average here: 8.1 [The Novotel Toronto Center Hotel](https://stayversus.com/en/hotel/the-novotel-toronto-center-hotel-toronto-on/) 9.1 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/best-western-plus-travel-hotel-toronto-airport-toronto-on-vs-the-novotel-toronto-center-hotel-toronto-on/) - ### [Marseille](https://stayversus.com/en/france/marseille/) France [Best Western Plus Hotel La Joliette](https://stayversus.com/en/hotel/best-western-plus-hotel-la-joliette-marseille/) 8.4 · Brand average here: 8.4 [Novotel Suites Marseille Centre Euromed](https://stayversus.com/en/hotel/novotel-suites-marseille-centre-euromed-marseille/) 8.5 · Brand average here: 8.0 [Compare these two](https://stayversus.com/en/compare/best-western-plus-hotel-la-joliette-marseille-vs-novotel-suites-marseille-centre-euromed-marseille/) - ### [Sofia](https://stayversus.com/en/bulgaria/sofia/) Bulgaria [Best Western Plus Bristol Hotel](https://stayversus.com/en/hotel/best-western-plus-bristol-hotel-sofia/) 8.6 · Brand average here: 8.7 [Novotel Sofia Hotel](https://stayversus.com/en/hotel/novotel-sofia-hotel-sofia/) 8.8 · Brand average here: 8.8 [Compare these two](https://stayversus.com/en/compare/best-western-plus-bristol-hotel-sofia-vs-novotel-sofia-hotel-sofia/) ## Best Western Plus or Novotel: common questions ### Is Best Western Plus or Novotel better? On average, Best Western Plus hotels score 8.59/10 from guests and Novotel hotels 8.47/10. Best Western Plus leads on 4 of the 7 measures we compare. The gap in average guest rating is small (0.12), so the hotel you pick matters more than the brand. ### When both are in the same city, which is rated higher? In the 58 cities where both have rated hotels, Best Western Plus has the higher average in 32 and Novotel in 24. ### Which brand has newer hotels? They are about the same age: the typical hotel of each brand opened in 2009. ### Do Best Western Plus and Novotel hotels include free breakfast? 46% of Best Western Plus hotels and 1% of Novotel hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book. ### Which brand has more hotels? StayVersus tracks 1,144 Best Western Plus hotels in 59 countries and 639 Novotel hotels in 71 countries. ### Do Best Western Plus and Novotel belong to the same company? No. Best Western Plus belongs to Best Western Hotels & Resorts, Novotel to Accor. ## More brand match-ups - [Best Western Plus vs Holiday Inn Express](https://stayversus.com/en/brands/best-western-plus-vs-holiday-inn-express/) - [Best Western Plus vs Hampton Inn](https://stayversus.com/en/brands/best-western-plus-vs-hampton-inn/) - [Best Western Plus vs Fairfield by Marriott](https://stayversus.com/en/brands/best-western-plus-vs-fairfield/) - [Best Western Plus vs Comfort Inn](https://stayversus.com/en/brands/best-western-plus-vs-comfort-inn/) - [Best Western Plus vs Courtyard by Marriott](https://stayversus.com/en/brands/best-western-plus-vs-courtyard/) - [Best Western Plus vs Holiday Inn](https://stayversus.com/en/brands/best-western-plus-vs-holiday-inn/) - [Best Western Plus vs Hilton Garden Inn](https://stayversus.com/en/brands/best-western-plus-vs-hilton-garden-inn/) - [ibis vs Novotel](https://stayversus.com/en/brands/ibis-vs-novotel/) - [Mercure vs Novotel](https://stayversus.com/en/brands/mercure-vs-novotel/) - [Holiday Inn vs Novotel](https://stayversus.com/en/brands/holiday-inn-vs-novotel/) Updated 13 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. [How we score](https://stayversus.com/en/about/) --- Source: https://stayversus.com/en/brands/best-western-plus-vs-novotel/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/