--- title: "Best Western Plus vs SureStay: which hotel brand is better?" description: "On the numbers: Best Western Plus. Best Western Plus vs SureStay, compared across 1,144 and 397 hotels: guest and Google ratings, hotel age, amenities and…" url: https://stayversus.com/en/brands/best-western-plus-vs-surestay/ language: en source: StayVersus (https://stayversus.com) retrieved: 2026-10-13 --- # Best Western Plus vs SureStay Averages across 1,144 Best Western Plus and 397 SureStay hotels, and a head-to-head in the 75 cities where both brands have a hotel. Best Western Hotels & Resorts ## [Best Western Plus](https://stayversus.com/en/brands/best-western-plus/) - **Average guest rating:** 8.6 · - **Hotels tracked:** 1,144 Best Western Hotels & Resorts ## [SureStay](https://stayversus.com/en/brands/surestay/) - **Average guest rating:** 8.1 · - **Hotels tracked:** 397 The short answer ## On the numbers: Best Western Plus Best Western Plus leads on 6 of 7 measures. Average guest rating differs by 0.49 points. ## Every measured fact Averages over each brand's hotels. A dot marks the better figure. | | Best Western Plus | SureStay | | --- | --- | --- | | Guest ratings | | Average guest rating | 8.59 (+0.49) | 8.10 | | Rated 8 or more | 89% (+29%) | 60% | | Rated below 7 | 1% | 9% | | Average Google rating | 4.26/5 (+0.38) | 3.88/5 | | Guest reviews behind the average | 111,873 | 31,554 | | Same city, head to head (cities where both are rated: 60) | | Cities where it is rated higher | 46 | 12 | | The hotels | | Hotels tracked | 1,144 | 397 | | Countries | 59 | 18 | | Typical opening year | 2008 | 1997 | | Built or renovated in the last 10 years | 68% | 71% | | Usual check-in | 15:00 | 15:00 | | Usual check-out | 11:00 | 11:00 | | Hotels that list it | | Free breakfast | 46% | 63% | | Swimming pool | 63% | 66% | | Gym | 74% | 41% | | Free parking | 70% | 78% | | Pets allowed | 9% | 16% | | Shuttle | 20% | 13% | | Laundry | 38% | 63% | | Hot tub | 20% | 19% | | Restaurant | 6% | 19% | | Bar | 70% | 63% | | Kitchen | 1% | 13% | ## Both brands, same city The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison. - ### [Los Angeles (CA)](https://stayversus.com/en/united-states/los-angeles-ca/) United States [Best Western Plus Avita Suites](https://stayversus.com/en/hotel/best-western-plus-avita-suites-los-angeles-ca/) 8.8 · Brand average here: 8.4 [SureStay by Best Western Santa Monica](https://stayversus.com/en/hotel/surestay-by-best-western-santa-monica-los-angeles-ca/) 8.8 · Brand average here: 7.6 [Compare these two](https://stayversus.com/en/compare/best-western-plus-avita-suites-los-angeles-ca-vs-surestay-by-best-western-santa-monica-los-angeles-ca/) - ### [Dallas (TX)](https://stayversus.com/en/united-states/dallas-tx/) United States [Best Western Plus DFW Airport West Euless](https://stayversus.com/en/hotel/best-western-plus-dfw-airport-west-euless-dallas-tx/) 9.1 · Brand average here: 8.2 [The Addison Hotel, SureStay Collection by Best Western](https://stayversus.com/en/hotel/the-addison-hotel-surestay-collection-by-best-western-dallas-tx/) 8.5 · Brand average here: 8.1 [Compare these two](https://stayversus.com/en/compare/best-western-plus-dfw-airport-west-euless-dallas-tx-vs-the-addison-hotel-surestay-collection-by-best-western-dallas-tx/) - ### [Houston (TX)](https://stayversus.com/en/united-states/houston-tx/) United States [Best Western Plus Houston Atascocita Inn & Suites](https://stayversus.com/en/hotel/best-western-plus-houston-atascocita-inn-suites-houston-tx/) 9.7 · Brand average here: 8.5 [SureStay Plus by Best Western Humble](https://stayversus.com/en/hotel/surestay-plus-by-best-western-humble-houston-tx/) 9.0 · Brand average here: 8.9 [Compare these two](https://stayversus.com/en/compare/best-western-plus-houston-atascocita-inn-suites-houston-tx-vs-surestay-plus-by-best-western-humble-houston-tx/) - ### [Phoenix (AZ)](https://stayversus.com/en/united-states/phoenix-az/) United States [Best Western Plus Chandler Hotel & Suites](https://stayversus.com/en/hotel/best-western-plus-chandler-hotel-suites-phoenix-az/) 8.8 · Brand average here: 8.6 [SureStay Plus by Best Western Mesa Superstition Springs](https://stayversus.com/en/hotel/surestay-plus-by-best-western-mesa-superstition-springs-phoenix-az/) 8.1 · Brand average here: 7.4 [Compare these two](https://stayversus.com/en/compare/best-western-plus-chandler-hotel-suites-phoenix-az-vs-surestay-plus-by-best-western-mesa-superstition-springs-phoenix-az/) - ### [Bangkok](https://stayversus.com/en/thailand/bangkok/) Thailand [Best Western Plus Wanda Grand Hotel](https://stayversus.com/en/hotel/best-western-plus-wanda-grand-hotel-bangkok/) 8.9 · Brand average here: 8.9 [SimpleStay Chatuchak, SureStay Collection by Best Western](https://stayversus.com/en/hotel/simplestay-chatuchak-surestay-collection-by-best-western-bangkok/) 9.1 · Brand average here: 9.1 [Compare these two](https://stayversus.com/en/compare/best-western-plus-wanda-grand-hotel-bangkok-vs-simplestay-chatuchak-surestay-collection-by-best-western-bangkok/) - ### [San Antonio (TX)](https://stayversus.com/en/united-states/san-antonio-tx/) United States [Best Western Plus Elmendorf Hotel / San Antonio Hotel](https://stayversus.com/en/hotel/best-western-plus-elmendorf-hotel-san-antonio-hotel-san-antonio-tx/) 9.2 · Brand average here: 8.8 [SureStay Plus by Best Western San Antonio Fiesta Inn](https://stayversus.com/en/hotel/surestay-plus-by-best-western-san-antonio-fiesta-inn-san-antonio-tx/) 8.5 · Brand average here: 7.5 [Compare these two](https://stayversus.com/en/compare/best-western-plus-elmendorf-hotel-san-antonio-hotel-san-antonio-tx-vs-surestay-plus-by-best-western-san-antonio-fiesta-inn-san-antonio-tx/) - ### [Stockholm](https://stayversus.com/en/sweden/stockholm/) Sweden [Best Western Plus Grow Hotel](https://stayversus.com/en/hotel/best-western-plus-grow-hotel-stockholm/) 9.0 · Brand average here: 8.5 [Sure Hotel By Best Western Stockholm Alvsjo](https://stayversus.com/en/hotel/sure-hotel-by-best-western-stockholm-alvsjo-stockholm/) 8.0 · Brand average here: 7.1 [Compare these two](https://stayversus.com/en/compare/best-western-plus-grow-hotel-stockholm-vs-sure-hotel-by-best-western-stockholm-alvsjo-stockholm/) - ### [San Francisco (CA)](https://stayversus.com/en/united-states/san-francisco-ca/) United States [Best Western Plus Bayside Hotel](https://stayversus.com/en/hotel/best-western-plus-bayside-hotel-san-francisco-ca/) 8.4 · Brand average here: 8.5 [SureStay by Best Western San Rafael](https://stayversus.com/en/hotel/surestay-by-best-western-san-rafael-san-francisco-ca/) 8.6 · Brand average here: 7.9 [Compare these two](https://stayversus.com/en/compare/best-western-plus-bayside-hotel-san-francisco-ca-vs-surestay-by-best-western-san-rafael-san-francisco-ca/) - ### [Paris](https://stayversus.com/en/france/paris/) France [Best Western Plus Hotel Sydney Opera](https://stayversus.com/en/hotel/best-western-plus-hotel-sydney-opera-paris/) 9.3 · Brand average here: 8.2 [Sure Hotel by Best Western Paris Gare du Nord](https://stayversus.com/en/hotel/sure-hotel-by-best-western-paris-gare-du-nord-paris/) 7.2 · Brand average here: 7.2 [Compare these two](https://stayversus.com/en/compare/best-western-plus-hotel-sydney-opera-paris-vs-sure-hotel-by-best-western-paris-gare-du-nord-paris/) - ### [San Jose (CA)](https://stayversus.com/en/united-states/san-jose-ca/) United States [Best Western Plus Riviera](https://stayversus.com/en/hotel/best-western-plus-riviera-san-jose-ca/) 8.8 · Brand average here: 8.6 [SureStay Plus by Best Western Santa Clara Silicon Valley](https://stayversus.com/en/hotel/surestay-plus-by-best-western-santa-clara-silicon-valley-san-jose-ca/) 8.4 · Brand average here: 7.7 [Compare these two](https://stayversus.com/en/compare/best-western-plus-riviera-san-jose-ca-vs-surestay-plus-by-best-western-santa-clara-silicon-valley-san-jose-ca/) - ### [Oklahoma City (OK)](https://stayversus.com/en/united-states/oklahoma-city-ok/) United States [Best Western Plus Midwest City Inn & Suites](https://stayversus.com/en/hotel/best-western-plus-midwest-city-inn-suites-oklahoma-city-ok/) 9.4 · Brand average here: 8.1 [SureStay by Best Western Oklahoma City West](https://stayversus.com/en/hotel/surestay-by-best-western-oklahoma-city-west-oklahoma-city-ok/) 8.1 · Brand average here: 8.1 [Compare these two](https://stayversus.com/en/compare/best-western-plus-midwest-city-inn-suites-oklahoma-city-ok-vs-surestay-by-best-western-oklahoma-city-west-oklahoma-city-ok/) - ### [London](https://stayversus.com/en/united-kingdom/london/) United Kingdom [Best Western PLUS Grim's Dyke Hotel](https://stayversus.com/en/hotel/best-western-plus-grim-s-dyke-hotel-london/) 8.3 · Brand average here: 8.2 [Queensway Hotel, Sure Hotel Collection by Best Western](https://stayversus.com/en/hotel/queensway-hotel-sure-hotel-collection-by-best-western-london/) 7.2 · Brand average here: 7.2 [Compare these two](https://stayversus.com/en/compare/best-western-plus-grim-s-dyke-hotel-london-vs-queensway-hotel-sure-hotel-collection-by-best-western-london/) ## Best Western Plus or SureStay: common questions ### Is Best Western Plus or SureStay better? On average, Best Western Plus hotels score 8.59/10 from guests and SureStay hotels 8.10/10. Best Western Plus leads on 6 of the 7 measures we compare. Average guest rating differs by 0.49 points. ### When both are in the same city, which is rated higher? In the 60 cities where both have rated hotels, Best Western Plus has the higher average in 46 and SureStay in 12. ### Which brand has newer hotels? The typical Best Western Plus hotel opened in 2008, the typical SureStay hotel in 1997. ### Do Best Western Plus and SureStay hotels include free breakfast? 46% of Best Western Plus hotels and 63% of SureStay hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book. ### Which brand has more hotels? StayVersus tracks 1,144 Best Western Plus hotels in 59 countries and 397 SureStay hotels in 18 countries. ### Do Best Western Plus and SureStay belong to the same company? Yes, both belong to Best Western Hotels & Resorts. ## More brand match-ups - [Best Western Plus vs Holiday Inn Express](https://stayversus.com/en/brands/best-western-plus-vs-holiday-inn-express/) - [Best Western Plus vs Hampton Inn](https://stayversus.com/en/brands/best-western-plus-vs-hampton-inn/) - [Best Western Plus vs Fairfield by Marriott](https://stayversus.com/en/brands/best-western-plus-vs-fairfield/) - [Best Western Plus vs Comfort Inn](https://stayversus.com/en/brands/best-western-plus-vs-comfort-inn/) - [Best Western Plus vs Courtyard by Marriott](https://stayversus.com/en/brands/best-western-plus-vs-courtyard/) - [Best Western Plus vs Holiday Inn](https://stayversus.com/en/brands/best-western-plus-vs-holiday-inn/) - [Best Western Plus vs Hilton Garden Inn](https://stayversus.com/en/brands/best-western-plus-vs-hilton-garden-inn/) - [Holiday Inn Express vs SureStay](https://stayversus.com/en/brands/holiday-inn-express-vs-surestay/) - [Hampton Inn vs SureStay](https://stayversus.com/en/brands/hampton-inn-vs-surestay/) - [Quality Inn vs SureStay](https://stayversus.com/en/brands/quality-inn-vs-surestay/) Updated 13 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. [How we score](https://stayversus.com/en/about/) --- Source: https://stayversus.com/en/brands/best-western-plus-vs-surestay/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/