--- title: "Best Western vs Mercure: which hotel brand is better?" description: "On the numbers: Mercure. Best Western vs Mercure, compared across 1,494 and 1,191 hotels: guest and Google ratings, hotel age, amenities and who wins in the…" url: https://stayversus.com/en/brands/best-western-vs-mercure/ language: en source: StayVersus (https://stayversus.com) retrieved: 2026-10-12 --- # Best Western vs Mercure Averages across 1,494 Best Western and 1,191 Mercure hotels, and a head-to-head in the 105 cities where both brands have a hotel. Best Western Hotels & Resorts ## [Best Western](https://stayversus.com/en/brands/best-western/) - **Average guest rating:** 8.4 · - **Hotels tracked:** 1,494 Accor ## [Mercure](https://stayversus.com/en/brands/mercure/) - **Average guest rating:** 8.4 · - **Hotels tracked:** 1,191 The short answer ## On the numbers: Mercure Mercure leads on 5 of 7 measures. The gap in average guest rating is small (0.08), so the hotel you pick matters more than the brand. ## Every measured fact Averages over each brand's hotels. A dot marks the better figure. | | Best Western | Mercure | | --- | --- | --- | | Guest ratings | | Average guest rating | 8.35 | 8.43 (+0.08) | | Rated 8 or more | 77% | 81% (+4%) | | Rated below 7 | 2% | 2% | | Average Google rating | 4.09/5 | 4.19/5 (+0.10) | | Guest reviews behind the average | 156,862 | 341,647 | | Same city, head to head (cities where both are rated: 86) | | Cities where it is rated higher | 40 | 44 | | The hotels | | Hotels tracked | 1,494 | 1,191 | | Countries | 56 | 69 | | Typical opening year | 1998 | 2007 | | Built or renovated in the last 10 years | 56% | 65% | | Usual check-in | 15:00 | 14:00 | | Usual check-out | 11:00 | 12:00 | | Hotels that list it | | Free breakfast | 43% | 1% | | Swimming pool | 51% | 41% | | Gym | 56% | 59% | | Free parking | 71% | 43% | | Pets allowed | 13% | 18% | | Shuttle | 21% | 26% | | Laundry | 51% | 93% | | Hot tub | 24% | 13% | | Restaurant | 7% | 27% | | Bar | 73% | 98% | | Kitchen | 9% | 24% | ## Both brands, same city The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison. - ### [Paris](https://stayversus.com/en/france/paris/) France [Best Western 11BAUER Paris Saint-Ouen](https://stayversus.com/en/hotel/best-western-11bauer-paris-saint-ouen-paris/) 9.3 · Brand average here: 8.2 [Mercure Paris Bercy Bibliotheque Hotel](https://stayversus.com/en/hotel/mercure-paris-bercy-bibliotheque-hotel-paris/) 8.8 · Brand average here: 8.0 [Compare these two](https://stayversus.com/en/compare/best-western-11bauer-paris-saint-ouen-paris-vs-mercure-paris-bercy-bibliotheque-hotel-paris/) - ### [London](https://stayversus.com/en/united-kingdom/london/) United Kingdom [Best Western Buckingham Palace Road](https://stayversus.com/en/hotel/best-western-buckingham-palace-road-london/) 8.4 · Brand average here: 8.0 [Mercure London Earls Court](https://stayversus.com/en/hotel/mercure-london-earls-court-london/) 8.6 · Brand average here: 8.1 [Compare these two](https://stayversus.com/en/compare/best-western-buckingham-palace-road-london-vs-mercure-london-earls-court-london/) - ### [Rome](https://stayversus.com/en/italy/rome/) Italy [Best Western Hotel Piccadilly](https://stayversus.com/en/hotel/best-western-hotel-piccadilly-rome/) 8.4 · Brand average here: 7.8 [Mercure Roma Piazza Bologna Hotel](https://stayversus.com/en/hotel/mercure-roma-piazza-bologna-hotel-rome/) 8.4 · Brand average here: 8.1 [Compare these two](https://stayversus.com/en/compare/best-western-hotel-piccadilly-rome-vs-mercure-roma-piazza-bologna-hotel-rome/) - ### [Bangkok](https://stayversus.com/en/thailand/bangkok/) Thailand [Best Western Matter Tiwanon Hotel](https://stayversus.com/en/hotel/best-western-matter-tiwanon-hotel-bangkok/) 9.8 · Brand average here: 8.9 [Mercure Bangkok Sukhumvit 24](https://stayversus.com/en/hotel/mercure-bangkok-sukhumvit-24-bangkok/) 9.0 · Brand average here: 8.8 [Compare these two](https://stayversus.com/en/compare/best-western-matter-tiwanon-hotel-bangkok-vs-mercure-bangkok-sukhumvit-24-bangkok/) - ### [Jakarta](https://stayversus.com/en/indonesia/jakarta/) Indonesia [Best Western Senayan](https://stayversus.com/en/hotel/best-western-senayan-jakarta/) 8.7 · Brand average here: 8.2 [Mercure Jakarta Gatot Subroto](https://stayversus.com/en/hotel/mercure-jakarta-gatot-subroto-jakarta/) 9.2 · Brand average here: 8.8 [Compare these two](https://stayversus.com/en/compare/best-western-senayan-jakarta-vs-mercure-jakarta-gatot-subroto-jakarta/) - ### [Melbourne](https://stayversus.com/en/australia/melbourne/) Australia [Best Western Queen Victoria Market Hotel](https://stayversus.com/en/hotel/best-western-queen-victoria-market-hotel-melbourne/) 8.9 · Brand average here: 8.6 [Mercure Melbourne Doncaster](https://stayversus.com/en/hotel/mercure-melbourne-doncaster-melbourne/) 9.0 · Brand average here: 8.4 [Compare these two](https://stayversus.com/en/compare/best-western-queen-victoria-market-hotel-melbourne-vs-mercure-melbourne-doncaster-melbourne/) - ### [Berlin](https://stayversus.com/en/germany/berlin/) Germany [Best Western Hotel Kantstrasse Berlin](https://stayversus.com/en/hotel/best-western-hotel-kantstrasse-berlin-berlin/) 8.1 · Brand average here: 8.1 [Mercure Hotel & Residenz Berlin Checkpoint Charlie](https://stayversus.com/en/hotel/mercure-hotel-residenz-berlin-checkpoint-charlie-berlin/) 9.0 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/best-western-hotel-kantstrasse-berlin-berlin-vs-mercure-hotel-residenz-berlin-checkpoint-charlie-berlin/) - ### [Amsterdam](https://stayversus.com/en/netherlands/amsterdam/) Netherlands [Best Western Dam Square Inn](https://stayversus.com/en/hotel/best-western-dam-square-inn-amsterdam/) 9.1 · Brand average here: 8.1 [Mercure Amsterdam North Station](https://stayversus.com/en/hotel/mercure-amsterdam-north-station-amsterdam/) 9.1 · Brand average here: 8.3 [Compare these two](https://stayversus.com/en/compare/best-western-dam-square-inn-amsterdam-vs-mercure-amsterdam-north-station-amsterdam/) - ### [Lyon](https://stayversus.com/en/france/lyon/) France [Best Western Crequi Lyon Part Dieu](https://stayversus.com/en/hotel/best-western-crequi-lyon-part-dieu-lyon/) 8.4 · Brand average here: 8.3 [Mercure Lyon Centre Beaux Arts Hotel](https://stayversus.com/en/hotel/mercure-lyon-centre-beaux-arts-hotel-lyon/) 9.1 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/best-western-crequi-lyon-part-dieu-lyon-vs-mercure-lyon-centre-beaux-arts-hotel-lyon/) - ### [Bali](https://stayversus.com/en/indonesia/bali/) Indonesia [Best Western Kamala Jimbaran](https://stayversus.com/en/hotel/best-western-kamala-jimbaran-bali/) 8.8 · Brand average here: 8.2 [Mercure Bali Legian Hotel](https://stayversus.com/en/hotel/mercure-bali-legian-hotel-bali/) 8.6 · Brand average here: 8.3 [Compare these two](https://stayversus.com/en/compare/best-western-kamala-jimbaran-bali-vs-mercure-bali-legian-hotel-bali/) - ### [Istanbul](https://stayversus.com/en/turkiye/istanbul/) Turkey [Best Western Empire Palace](https://stayversus.com/en/hotel/best-western-empire-palace-istanbul/) 8.1 · Brand average here: 8.1 [Mercure Istanbul Sirkeci](https://stayversus.com/en/hotel/mercure-istanbul-sirkeci-istanbul/) 9.0 · Brand average here: 8.1 [Compare these two](https://stayversus.com/en/compare/best-western-empire-palace-istanbul-vs-mercure-istanbul-sirkeci-istanbul/) - ### [Frankfurt](https://stayversus.com/en/germany/frankfurt-am-main/) Germany [Best Western Premier IB Hotel Friedberger Warte](https://stayversus.com/en/hotel/best-western-premier-ib-hotel-friedberger-warte-frankfurt-am-main/) 8.3 · Brand average here: 8.3 [Mercure Residenz Frankfurt Messe Hotel](https://stayversus.com/en/hotel/mercure-residenz-frankfurt-messe-hotel-frankfurt-am-main/) 8.1 · Brand average here: 7.9 [Compare these two](https://stayversus.com/en/compare/best-western-premier-ib-hotel-friedberger-warte-frankfurt-am-main-vs-mercure-residenz-frankfurt-messe-hotel-frankfurt-am-main/) ## Best Western or Mercure: common questions ### Is Best Western or Mercure better? On average, Mercure hotels score 8.43/10 from guests and Best Western hotels 8.35/10. Mercure leads on 5 of the 7 measures we compare. The gap in average guest rating is small (0.08), so the hotel you pick matters more than the brand. ### When both are in the same city, which is rated higher? In the 86 cities where both have rated hotels, Best Western has the higher average in 40 and Mercure in 44. ### Which brand has newer hotels? The typical Mercure hotel opened in 2007, the typical Best Western hotel in 1998. ### Do Best Western and Mercure hotels include free breakfast? 43% of Best Western hotels and 1% of Mercure hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book. ### Which brand has more hotels? StayVersus tracks 1,494 Best Western hotels in 56 countries and 1,191 Mercure hotels in 69 countries. ### Do Best Western and Mercure belong to the same company? No. Best Western belongs to Best Western Hotels & Resorts, Mercure to Accor. ## More brand match-ups - [Best Western vs Holiday Inn Express](https://stayversus.com/en/brands/best-western-vs-holiday-inn-express/) - [Best Western vs Hampton Inn](https://stayversus.com/en/brands/best-western-vs-hampton-inn/) - [Best Western vs Quality Inn](https://stayversus.com/en/brands/best-western-vs-quality-inn/) - [Best Western vs Super 8](https://stayversus.com/en/brands/best-western-vs-super-8/) - [Best Western vs Days Inn](https://stayversus.com/en/brands/best-western-vs-days-inn/) - [Best Western vs Comfort Inn](https://stayversus.com/en/brands/best-western-vs-comfort-inn/) - [Best Western vs Motel 6](https://stayversus.com/en/brands/best-western-vs-motel-6/) - [ibis vs Mercure](https://stayversus.com/en/brands/ibis-vs-mercure/) - [Holiday Inn vs Mercure](https://stayversus.com/en/brands/holiday-inn-vs-mercure/) - [Mercure vs Novotel](https://stayversus.com/en/brands/mercure-vs-novotel/) Updated 12 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. [How we score](https://stayversus.com/en/about/) --- Source: https://stayversus.com/en/brands/best-western-vs-mercure/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/