--- title: "Best Western vs Novotel: which hotel brand is better?" description: "On the numbers: Novotel. Best Western vs Novotel, compared across 1,494 and 639 hotels: guest and Google ratings, hotel age, amenities and who wins in the 78…" url: https://stayversus.com/en/brands/best-western-vs-novotel/ language: en source: StayVersus (https://stayversus.com) retrieved: 2026-10-14 --- # Best Western vs Novotel Averages across 1,494 Best Western and 639 Novotel hotels, and a head-to-head in the 78 cities where both brands have a hotel. Best Western Hotels & Resorts ## [Best Western](https://stayversus.com/en/brands/best-western/) - **Average guest rating:** 8.4 · - **Hotels tracked:** 1,494 Accor ## [Novotel](https://stayversus.com/en/brands/novotel/) - **Average guest rating:** 8.5 · - **Hotels tracked:** 639 The short answer ## On the numbers: Novotel Novotel leads on 5 of 7 measures. The gap in average guest rating is small (0.12), so the hotel you pick matters more than the brand. ## Every measured fact Averages over each brand's hotels. A dot marks the better figure. | | Best Western | Novotel | | --- | --- | --- | | Guest ratings | | Average guest rating | 8.35 | 8.47 (+0.12) | | Rated 8 or more | 77% | 85% (+8%) | | Rated below 7 | 2% | 1% | | Average Google rating | 4.09/5 | 4.29/5 (+0.20) | | Guest reviews behind the average | 156,862 | 379,909 | | Same city, head to head (cities where both are rated: 70) | | Cities where it is rated higher | 26 | 41 | | The hotels | | Hotels tracked | 1,494 | 639 | | Countries | 56 | 71 | | Typical opening year | 1998 | 2009 | | Built or renovated in the last 10 years | 56% | 59% | | Usual check-in | 15:00 | 14:00 | | Usual check-out | 11:00 | 12:00 | | Hotels that list it | | Free breakfast | 41% | 1% | | Swimming pool | 51% | 65% | | Gym | 56% | 77% | | Free parking | 71% | 48% | | Pets allowed | 13% | 24% | | Shuttle | 21% | 30% | | Laundry | 52% | 96% | | Hot tub | 23% | 15% | | Restaurant | 15% | 45% | | Bar | 73% | 100% | | Kitchen | 8% | 24% | ## Both brands, same city The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison. - ### [Paris](https://stayversus.com/en/france/paris/) France [Best Western 11BAUER Paris Saint-Ouen](https://stayversus.com/en/hotel/best-western-11bauer-paris-saint-ouen-paris/) 9.3 · Brand average here: 8.2 [Novotel Paris Les Halles Hotel](https://stayversus.com/en/hotel/novotel-paris-les-halles-hotel-paris/) 8.7 · Brand average here: 8.1 [Compare these two](https://stayversus.com/en/compare/best-western-11bauer-paris-saint-ouen-paris-vs-novotel-paris-les-halles-hotel-paris/) - ### [London](https://stayversus.com/en/united-kingdom/london/) United Kingdom [Best Western Buckingham Palace Road](https://stayversus.com/en/hotel/best-western-buckingham-palace-road-london/) 8.4 · Brand average here: 8.0 [Novotel London Brentford Hotel](https://stayversus.com/en/hotel/novotel-london-brentford-hotel-london/) 8.7 · Brand average here: 8.4 [Compare these two](https://stayversus.com/en/compare/best-western-buckingham-palace-road-london-vs-novotel-london-brentford-hotel-london/) - ### [Bangkok](https://stayversus.com/en/thailand/bangkok/) Thailand [Best Western Matter Tiwanon Hotel](https://stayversus.com/en/hotel/best-western-matter-tiwanon-hotel-bangkok/) 9.8 · Brand average here: 8.9 [Novotel Bangkok Future Park Rangsit](https://stayversus.com/en/hotel/novotel-bangkok-future-park-rangsit-bangkok/) 9.3 · Brand average here: 8.7 [Compare these two](https://stayversus.com/en/compare/best-western-matter-tiwanon-hotel-bangkok-vs-novotel-bangkok-future-park-rangsit-bangkok/) - ### [Rome](https://stayversus.com/en/italy/rome/) Italy [Best Western Hotel Piccadilly](https://stayversus.com/en/hotel/best-western-hotel-piccadilly-rome/) 8.4 · Brand average here: 7.8 [Novotel Roma EUR Hotel](https://stayversus.com/en/hotel/novotel-roma-eur-hotel-rome/) 7.5 · Brand average here: 7.4 [Compare these two](https://stayversus.com/en/compare/best-western-hotel-piccadilly-rome-vs-novotel-roma-eur-hotel-rome/) - ### [Melbourne](https://stayversus.com/en/australia/melbourne/) Australia [Best Western Queen Victoria Market Hotel](https://stayversus.com/en/hotel/best-western-queen-victoria-market-hotel-melbourne/) 8.9 · Brand average here: 8.6 [Novotel Melbourne South Wharf](https://stayversus.com/en/hotel/novotel-melbourne-south-wharf-melbourne/) 9.1 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/best-western-queen-victoria-market-hotel-melbourne-vs-novotel-melbourne-south-wharf-melbourne/) - ### [Bali](https://stayversus.com/en/indonesia/bali/) Indonesia [Best Western Kamala Jimbaran](https://stayversus.com/en/hotel/best-western-kamala-jimbaran-bali/) 8.8 · Brand average here: 8.2 [Novotel Bali Ubud Resort](https://stayversus.com/en/hotel/novotel-bali-ubud-resort-bali/) 8.8 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/best-western-kamala-jimbaran-bali-vs-novotel-bali-ubud-resort-bali/) - ### [Phuket](https://stayversus.com/en/thailand/phuket/) Thailand [Best Western Phuket Ocean Resort](https://stayversus.com/en/hotel/best-western-phuket-ocean-resort-phuket/) 8.5 · Brand average here: 8.4 [Novotel Phuket Kamala Beach Hotel](https://stayversus.com/en/hotel/novotel-phuket-kamala-beach-hotel-phuket/) 8.6 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/best-western-phuket-ocean-resort-phuket-vs-novotel-phuket-kamala-beach-hotel-phuket/) - ### [Milan](https://stayversus.com/en/italy/milan/) Italy [Best Western Hotel City](https://stayversus.com/en/hotel/best-western-hotel-city-milan/) 8.8 · Brand average here: 8.4 [Novotel Milano Linate Aeroporto Hotel](https://stayversus.com/en/hotel/novotel-milano-linate-aeroporto-hotel-milan/) 7.8 · Brand average here: 7.8 [Compare these two](https://stayversus.com/en/compare/best-western-hotel-city-milan-vs-novotel-milano-linate-aeroporto-hotel-milan/) - ### [Jakarta](https://stayversus.com/en/indonesia/jakarta/) Indonesia [Best Western Senayan](https://stayversus.com/en/hotel/best-western-senayan-jakarta/) 8.7 · Brand average here: 8.2 [Novotel Jakarta Cikini](https://stayversus.com/en/hotel/novotel-jakarta-cikini-jakarta/) 9.1 · Brand average here: 8.8 [Compare these two](https://stayversus.com/en/compare/best-western-senayan-jakarta-vs-novotel-jakarta-cikini-jakarta/) - ### [Amsterdam](https://stayversus.com/en/netherlands/amsterdam/) Netherlands [Best Western Dam Square Inn](https://stayversus.com/en/hotel/best-western-dam-square-inn-amsterdam/) 9.1 · Brand average here: 8.1 [Novotel Amsterdam Schiphol Airport](https://stayversus.com/en/hotel/novotel-amsterdam-schiphol-airport-amsterdam/) 8.7 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/best-western-dam-square-inn-amsterdam-vs-novotel-amsterdam-schiphol-airport-amsterdam/) - ### [Brussels](https://stayversus.com/en/belgium/brussels/) Belgium [Best Western Hotel Royal Centre](https://stayversus.com/en/hotel/best-western-hotel-royal-centre-brussels/) 8.5 · Brand average here: 8.3 [Novotel Brussels off Grand Place](https://stayversus.com/en/hotel/novotel-brussels-off-grand-place-brussels/) 8.7 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/best-western-hotel-royal-centre-brussels-vs-novotel-brussels-off-grand-place-brussels/) - ### [Brisbane](https://stayversus.com/en/australia/brisbane/) Australia [Best Western Plus North Lakes Hotel](https://stayversus.com/en/hotel/best-western-plus-north-lakes-hotel-brisbane/) 8.9 · Brand average here: 8.6 [Novotel Brisbane South Bank](https://stayversus.com/en/hotel/novotel-brisbane-south-bank-brisbane/) 8.9 · Brand average here: 8.7 [Compare these two](https://stayversus.com/en/compare/best-western-plus-north-lakes-hotel-brisbane-vs-novotel-brisbane-south-bank-brisbane/) ## Best Western or Novotel: common questions ### Is Best Western or Novotel better? On average, Novotel hotels score 8.47/10 from guests and Best Western hotels 8.35/10. Novotel leads on 5 of the 7 measures we compare. The gap in average guest rating is small (0.12), so the hotel you pick matters more than the brand. ### When both are in the same city, which is rated higher? In the 70 cities where both have rated hotels, Best Western has the higher average in 26 and Novotel in 41. ### Which brand has newer hotels? The typical Novotel hotel opened in 2009, the typical Best Western hotel in 1998. ### Do Best Western and Novotel hotels include free breakfast? 41% of Best Western hotels and 1% of Novotel hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book. ### Which brand has more hotels? StayVersus tracks 1,494 Best Western hotels in 56 countries and 639 Novotel hotels in 71 countries. ### Do Best Western and Novotel belong to the same company? No. Best Western belongs to Best Western Hotels & Resorts, Novotel to Accor. ## More brand match-ups - [Best Western vs Holiday Inn Express](https://stayversus.com/en/brands/best-western-vs-holiday-inn-express/) - [Best Western vs Hampton Inn](https://stayversus.com/en/brands/best-western-vs-hampton-inn/) - [Best Western vs Quality Inn](https://stayversus.com/en/brands/best-western-vs-quality-inn/) - [Best Western vs Super 8](https://stayversus.com/en/brands/best-western-vs-super-8/) - [Best Western vs Days Inn](https://stayversus.com/en/brands/best-western-vs-days-inn/) - [Best Western vs Comfort Inn](https://stayversus.com/en/brands/best-western-vs-comfort-inn/) - [Best Western vs Motel 6](https://stayversus.com/en/brands/best-western-vs-motel-6/) - [ibis vs Novotel](https://stayversus.com/en/brands/ibis-vs-novotel/) - [Mercure vs Novotel](https://stayversus.com/en/brands/mercure-vs-novotel/) - [Holiday Inn vs Novotel](https://stayversus.com/en/brands/holiday-inn-vs-novotel/) Updated 14 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. [How we score](https://stayversus.com/en/about/) --- Source: https://stayversus.com/en/brands/best-western-vs-novotel/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/