--- title: "Citadines vs Hyatt Place: which hotel brand is better?" description: "On the numbers: too close to call. Citadines vs Hyatt Place, compared across 136 and 482 hotels: guest and Google ratings, hotel age, amenities and who wins…" url: https://stayversus.com/en/brands/citadines-vs-hyatt-place/ language: en source: StayVersus (https://stayversus.com) retrieved: 2026-10-12 --- # Citadines vs Hyatt Place Averages across 136 Citadines and 482 Hyatt Place hotels, and a head-to-head in the 20 cities where both brands have a hotel. The Ascott Limited ## [Citadines](https://stayversus.com/en/brands/citadines/) - **Average guest rating:** 8.8 · - **Hotels tracked:** 136 Hyatt ## [Hyatt Place](https://stayversus.com/en/brands/hyatt-place/) - **Average guest rating:** 8.7 · - **Hotels tracked:** 482 The short answer ## On the numbers: too close to call Each brand leads on 1 measures. The gap in average guest rating is small (0.04), so the hotel you pick matters more than the brand. ## Every measured fact Averages over each brand's hotels. A dot marks the better figure. | | Citadines | Hyatt Place | | --- | --- | --- | | Guest ratings | | Average guest rating | 8.75 | 8.71 | | Rated 8 or more | 99% (+6%) | 93% | | Rated below 7 | 0% | 1% | | Guest reviews behind the average | 116,748 | 42,693 | | Same city, head to head (cities where both are rated: 13) | | Cities where it is rated higher | 6 | 7 | | The hotels | | Hotels tracked | 136 | 482 | | Countries | 24 | 36 | | Typical opening year | 2018 | 2018 | | Built or renovated in the last 10 years | 66% | 83% | | Usual check-in | 15:00 | 15:00 | | Usual check-out | 12:00 | 12:00 | | Hotels that list it | | Free breakfast | 2% | 45% | | Swimming pool | 44% | 73% | | Gym | 70% | 88% | | Free parking | 48% | 61% | | Pets allowed | 2% | 12% | | Shuttle | 31% | 27% | | Laundry | 89% | 79% | | Hot tub | 2% | 15% | | Restaurant | 0% | 12% | | Bar | 41% | 91% | | Kitchen | 3% | 3% | ## Both brands, same city The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison. - ### [Hạ Long](https://stayversus.com/en/vietnam/ha-long/) Vietnam [Citadines Marina Halong](https://stayversus.com/en/hotel/citadines-marina-halong-ha-long/) 8.8 · Brand average here: 8.7 [Hyatt Place Ha Long Bay, Bai Chay](https://stayversus.com/en/hotel/hyatt-place-ha-long-bay-bai-chay-ha-long/) 9.4 · Brand average here: 9.4 [Compare these two](https://stayversus.com/en/compare/citadines-marina-halong-ha-long-vs-hyatt-place-ha-long-bay-bai-chay-ha-long/) - ### [Paris](https://stayversus.com/en/france/paris/) France [Citadines Trocadéro Paris](https://stayversus.com/en/hotel/citadines-trocadero-paris-paris/) 8.8 · Brand average here: 8.3 [Hyatt Place Paris Charles De Gaulle Airport](https://stayversus.com/en/hotel/hyatt-place-paris-charles-de-gaulle-airport-paris/) 8.1 · Brand average here: 8.1 [Compare these two](https://stayversus.com/en/compare/citadines-trocadero-paris-paris-vs-hyatt-place-paris-charles-de-gaulle-airport-paris/) - ### [Dubai](https://stayversus.com/en/united-arab-emirates/dubai/) United Arab Emirates [Citadines Metro Central Dubai](https://stayversus.com/en/hotel/citadines-metro-central-dubai-dubai/) 8.2 · Brand average here: 8.2 [Hyatt Place Dubai Wasl District](https://stayversus.com/en/hotel/hyatt-place-dubai-wasl-district-dubai/) 8.7 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/citadines-metro-central-dubai-dubai-vs-hyatt-place-dubai-wasl-district-dubai/) - ### [London](https://stayversus.com/en/united-kingdom/london/) United Kingdom [Citadines Islington London](https://stayversus.com/en/hotel/citadines-islington-london-london/) 9.0 · Brand average here: 8.5 [Hyatt Place London City East](https://stayversus.com/en/hotel/hyatt-place-london-city-east-london/) 8.6 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/citadines-islington-london-london-vs-hyatt-place-london-city-east-london/) - ### [Bangkok](https://stayversus.com/en/thailand/bangkok/) Thailand [Citadines Sukhumvit 16 Bangkok](https://stayversus.com/en/hotel/citadines-sukhumvit-16-bangkok-bangkok/) 8.5 · Brand average here: 8.3 [Hyatt Place Bangkok Sukhumvit 1](https://stayversus.com/en/hotel/hyatt-place-bangkok-sukhumvit-1-bangkok/) 9.1 · Brand average here: 8.9 [Compare these two](https://stayversus.com/en/compare/citadines-sukhumvit-16-bangkok-bangkok-vs-hyatt-place-bangkok-sukhumvit-1-bangkok/) - ### [Chengdu](https://stayversus.com/en/china/chengdu/) China [Citadines South Chengdu](https://stayversus.com/en/hotel/citadines-south-chengdu-chengdu/) 9.0 · Brand average here: 9.4 [Hyatt Place Chengdu Pebble Walk](https://stayversus.com/en/hotel/hyatt-place-chengdu-pebble-walk-chengdu/) 9.0 · Brand average here: 9.0 [Compare these two](https://stayversus.com/en/compare/citadines-south-chengdu-chengdu-vs-hyatt-place-chengdu-pebble-walk-chengdu/) - ### [Busan](https://stayversus.com/en/south-korea/busan/) South Korea [Citadines Connect Hotel Hari Busan](https://stayversus.com/en/hotel/citadines-connect-hotel-hari-busan-busan/) 8.7 · Brand average here: 8.7 [Hyatt Place Busan Yeonsan](https://stayversus.com/en/hotel/hyatt-place-busan-yeonsan-busan/) 9.0 · Brand average here: 9.0 [Compare these two](https://stayversus.com/en/compare/citadines-connect-hotel-hari-busan-busan-vs-hyatt-place-busan-yeonsan-busan/) - ### [Melbourne](https://stayversus.com/en/australia/melbourne/) Australia [Citadines on Bourke Melbourne](https://stayversus.com/en/hotel/citadines-on-bourke-melbourne-melbourne/) 8.8 · Brand average here: 8.8 [Hyatt Place Melbourne Caribbean Park](https://stayversus.com/en/hotel/hyatt-place-melbourne-caribbean-park-melbourne/) 9.2 · Brand average here: 9.1 [Compare these two](https://stayversus.com/en/compare/citadines-on-bourke-melbourne-melbourne-vs-hyatt-place-melbourne-caribbean-park-melbourne/) - ### [Zhuhai](https://stayversus.com/en/china/zhuhai/) China [Citadines Gongbei Zhuhai](https://stayversus.com/en/hotel/citadines-gongbei-zhuhai-zhuhai/) 9.2 · Brand average here: 9.2 [Hyatt Place Zhuhai Jinshi](https://stayversus.com/en/hotel/hyatt-place-zhuhai-jinshi-zhuhai/) 8.7 · Brand average here: 8.7 [Compare these two](https://stayversus.com/en/compare/citadines-gongbei-zhuhai-zhuhai-vs-hyatt-place-zhuhai-jinshi-zhuhai/) - ### [Gurgaon](https://stayversus.com/en/india/gurugram/) India [Citadines Paras Square Gurugram](https://stayversus.com/en/hotel/citadines-paras-square-gurugram-gurugram/) 8.5 · Brand average here: 8.5 [Hyatt Place Gurgaon Udyog Vihar](https://stayversus.com/en/hotel/hyatt-place-gurgaon-udyog-vihar-gurugram/) 8.1 · Brand average here: 8.1 [Compare these two](https://stayversus.com/en/compare/citadines-paras-square-gurugram-gurugram-vs-hyatt-place-gurgaon-udyog-vihar-gurugram/) - ### [Amsterdam](https://stayversus.com/en/netherlands/amsterdam/) Netherlands [Citadines Sloterdijk Station Amsterdam](https://stayversus.com/en/hotel/citadines-sloterdijk-station-amsterdam-amsterdam/) 9.2 · Brand average here: 9.2 [Hyatt Place Amsterdam Airport](https://stayversus.com/en/hotel/hyatt-place-amsterdam-airport-amsterdam/) 8.6 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/citadines-sloterdijk-station-amsterdam-amsterdam-vs-hyatt-place-amsterdam-airport-amsterdam/) - ### [Frankfurt](https://stayversus.com/en/germany/frankfurt-am-main/) Germany [Citadines City Centre Frankfurt](https://stayversus.com/en/hotel/citadines-city-centre-frankfurt-frankfurt-am-main/) 9.0 · Brand average here: 9.0 [Hyatt Place Frankfurt Airport](https://stayversus.com/en/hotel/hyatt-place-frankfurt-airport-frankfurt-am-main-3035827/) 8.5 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/citadines-city-centre-frankfurt-frankfurt-am-main-vs-hyatt-place-frankfurt-airport-frankfurt-am-main-3035827/) ## Citadines or Hyatt Place: common questions ### Is Citadines or Hyatt Place better? They are evenly matched: Citadines hotels average 8.75/10 from guests and Hyatt Place hotels 8.71/10, and each brand leads on 1 measures. The gap in average guest rating is small (0.04), so the hotel you pick matters more than the brand. ### When both are in the same city, which is rated higher? In the 13 cities where both have rated hotels, Citadines has the higher average in 6 and Hyatt Place in 7. ### Which brand has newer hotels? They are about the same age: the typical hotel of each brand opened in 2018. ### Do Citadines and Hyatt Place hotels include free breakfast? 2% of Citadines hotels and 45% of Hyatt Place hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book. ### Which brand has more hotels? StayVersus tracks 136 Citadines hotels in 24 countries and 482 Hyatt Place hotels in 36 countries. ### Do Citadines and Hyatt Place belong to the same company? No. Citadines belongs to The Ascott Limited, Hyatt Place to Hyatt. ## More brand match-ups - [Citadines vs Holiday Inn](https://stayversus.com/en/brands/citadines-vs-holiday-inn/) - [Citadines vs Mercure](https://stayversus.com/en/brands/citadines-vs-mercure/) - [Citadines vs Novotel](https://stayversus.com/en/brands/citadines-vs-novotel/) - [Citadines vs Holiday Inn Express](https://stayversus.com/en/brands/citadines-vs-holiday-inn-express/) - [Citadines vs Courtyard by Marriott](https://stayversus.com/en/brands/citadines-vs-courtyard/) - [Citadines vs Hilton Garden Inn](https://stayversus.com/en/brands/citadines-vs-hilton-garden-inn/) - [Citadines vs Four Points by Sheraton](https://stayversus.com/en/brands/citadines-vs-four-points/) - [Holiday Inn Express vs Hyatt Place](https://stayversus.com/en/brands/holiday-inn-express-vs-hyatt-place/) - [Courtyard by Marriott vs Hyatt Place](https://stayversus.com/en/brands/courtyard-vs-hyatt-place/) - [Hampton Inn vs Hyatt Place](https://stayversus.com/en/brands/hampton-inn-vs-hyatt-place/) Updated 12 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. [How we score](https://stayversus.com/en/about/) --- Source: https://stayversus.com/en/brands/citadines-vs-hyatt-place/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/