--- title: "Comfort Inn vs Novotel: which hotel brand is better?" description: "On the numbers: Novotel. Comfort Inn vs Novotel, compared across 1,507 and 639 hotels: guest and Google ratings, hotel age, amenities and who wins in the 30…" url: https://stayversus.com/en/brands/comfort-inn-vs-novotel/ language: en source: StayVersus (https://stayversus.com) retrieved: 2026-10-19 --- # Comfort Inn vs Novotel Averages across 1,507 Comfort Inn and 639 Novotel hotels, and a head-to-head in the 30 cities where both brands have a hotel. Choice Hotels ## [Comfort Inn](https://stayversus.com/en/brands/comfort-inn/) - **Average guest rating:** 8.3 · - **Hotels tracked:** 1,507 Accor ## [Novotel](https://stayversus.com/en/brands/novotel/) - **Average guest rating:** 8.5 · - **Hotels tracked:** 639 The short answer ## On the numbers: Novotel Novotel leads on 6 of 7 measures. Average guest rating differs by 0.16 points. ## Every measured fact Averages over each brand's hotels. A dot marks the better figure. | | Comfort Inn | Novotel | | --- | --- | --- | | Guest ratings | | Average guest rating | 8.31 | 8.47 (+0.16) | | Rated 8 or more | 73% | 85% (+12%) | | Rated below 7 | 4% | 1% | | Average Google rating | 3.96/5 | 4.34/5 (+0.38) | | Guest reviews behind the average | 78,324 | 379,909 | | Same city, head to head (cities where both are rated: 24) | | Cities where it is rated higher | 5 | 19 | | The hotels | | Hotels tracked | 1,507 | 639 | | Countries | 25 | 71 | | Typical opening year | 2004 | 2009 | | Built or renovated in the last 10 years | 61% | 58% | | Usual check-in | 15:00 | 14:00 | | Usual check-out | 11:00 | 12:00 | | Hotels that list it | | Free breakfast | 74% | 1% | | Swimming pool | 75% | 67% | | Gym | 77% | 79% | | Free parking | 88% | 47% | | Pets allowed | 3% | 26% | | Shuttle | 13% | 30% | | Laundry | 91% | 96% | | Hot tub | 32% | 14% | | Restaurant | 3% | 55% | | Bar | 89% | 99% | | Kitchen | 28% | 23% | ## Both brands, same city The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison. - ### [London](https://stayversus.com/en/united-kingdom/london/) United Kingdom [Comfort Inn Victoria](https://stayversus.com/en/hotel/comfort-inn-victoria-london/) 8.0 · Brand average here: 7.9 [Novotel London Brentford Hotel](https://stayversus.com/en/hotel/novotel-london-brentford-hotel-london/) 8.7 · Brand average here: 8.4 - ### [Sydney](https://stayversus.com/en/australia/sydney/) Australia [Comfort Inn & Suites Burwood](https://stayversus.com/en/hotel/comfort-inn-suites-burwood-sydney/) 7.5 · Brand average here: 7.5 [Novotel Sydney Darling Square](https://stayversus.com/en/hotel/novotel-sydney-darling-square-sydney/) 8.9 · Brand average here: 8.4 - ### [Dubai](https://stayversus.com/en/united-arab-emirates/dubai/) United Arab Emirates [Comfort Inn](https://stayversus.com/en/hotel/comfort-inn-dubai/) 7.1 · Brand average here: 7.1 [Novotel Dubai World Trade Centre](https://stayversus.com/en/hotel/novotel-dubai-world-trade-centre-dubai/) 8.7 · Brand average here: 8.5 - ### [Seoul](https://stayversus.com/en/south-korea/seoul/) South Korea [Comfort Inn Yeouido](https://stayversus.com/en/hotel/comfort-inn-yeouido-seoul/) 8.7 · Brand average here: 8.7 [Novotel Suites Ambassador Seoul Yongsan](https://stayversus.com/en/hotel/novotel-suites-ambassador-seoul-yongsan-seoul/) 9.1 · Brand average here: 8.9 - ### [Goa](https://stayversus.com/en/india/goa/) India [Comfort Inn Elite](https://stayversus.com/en/hotel/comfort-inn-elite-goa/) 9.0 · Brand average here: 9.0 [Novotel Goa Dona Sylvia Resort](https://stayversus.com/en/hotel/novotel-goa-dona-sylvia-resort-goa/) 8.8 · Brand average here: 8.6 - ### [Montreal (QC)](https://stayversus.com/en/canada/montreal-qc/) Canada [Comfort Inn Aeroport](https://stayversus.com/en/hotel/comfort-inn-aeroport-montreal-qc/) 8.7 · Brand average here: 8.7 [Novotel Montreal Center Hotel](https://stayversus.com/en/hotel/novotel-montreal-center-hotel-montreal-qc/) 8.8 · Brand average here: 8.3 - ### [Riyadh](https://stayversus.com/en/saudi-arabia/riyadh/) Saudi Arabia [Comfort Inn Suites Riyadh](https://stayversus.com/en/hotel/comfort-inn-suites-riyadh-riyadh/) 6.2 · Brand average here: 5.7 [Novotel Riyadh Sahafa](https://stayversus.com/en/hotel/novotel-riyadh-sahafa-riyadh/) 9.1 · Brand average here: 8.5 - ### [Brisbane](https://stayversus.com/en/australia/brisbane/) Australia [Comfort Inn North Brisbane](https://stayversus.com/en/hotel/comfort-inn-north-brisbane-brisbane/) 8.6 · Brand average here: 8.4 [Novotel Brisbane South Bank](https://stayversus.com/en/hotel/novotel-brisbane-south-bank-brisbane/) 8.9 · Brand average here: 8.7 - ### [Perth](https://stayversus.com/en/australia/perth/) Australia [Comfort Inn & Suites Goodearth Perth](https://stayversus.com/en/hotel/comfort-inn-suites-goodearth-perth-perth/) 7.8 · Brand average here: 7.8 [Novotel Perth Murray Street](https://stayversus.com/en/hotel/novotel-perth-murray-street-perth/) 8.9 · Brand average here: 8.5 - ### [Bangalore](https://stayversus.com/en/india/bangalore/) India [Comfort Inn Insys](https://stayversus.com/en/hotel/comfort-inn-insys-bangalore/) 8.1 · Brand average here: 8.1 [Novotel Bengaluru Outer Ring Road](https://stayversus.com/en/hotel/novotel-bengaluru-outer-ring-road-bangalore/) 8.3 · Brand average here: 8.3 - ### [Mumbai](https://stayversus.com/en/india/mumbai/) India [Comfort Inn Metropolis Mumbai](https://stayversus.com/en/hotel/comfort-inn-metropolis-mumbai-mumbai/) 7.3 · Brand average here: 7.3 [Novotel Mumbai International Airport](https://stayversus.com/en/hotel/novotel-mumbai-international-airport-mumbai/) 9.0 · Brand average here: 8.4 - ### [Ahmedabad](https://stayversus.com/en/india/ahmedabad/) India [Comfort Inn Sunset](https://stayversus.com/en/hotel/comfort-inn-sunset-ahmedabad/) 7.7 · Brand average here: 7.3 [Novotel Ahmedabad Hotel - An AccorHotels Brand](https://stayversus.com/en/hotel/novotel-ahmedabad-hotel-an-accorhotels-brand-ahmedabad/) 8.6 · Brand average here: 8.6 ## Comfort Inn or Novotel: common questions ### Is Comfort Inn or Novotel better? On average, Novotel hotels score 8.47/10 from guests and Comfort Inn hotels 8.31/10. Novotel leads on 6 of the 7 measures we compare. Average guest rating differs by 0.16 points. ### When both are in the same city, which is rated higher? In the 24 cities where both have rated hotels, Comfort Inn has the higher average in 5 and Novotel in 19. ### Which brand has newer hotels? The typical Novotel hotel opened in 2009, the typical Comfort Inn hotel in 2004. ### Do Comfort Inn and Novotel hotels include free breakfast? 74% of Comfort Inn hotels and 1% of Novotel hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book. ### Which brand has more hotels? StayVersus tracks 1,507 Comfort Inn hotels in 25 countries and 639 Novotel hotels in 71 countries. ### Do Comfort Inn and Novotel belong to the same company? No. Comfort Inn belongs to Choice Hotels, Novotel to Accor. ## More brand match-ups - [Comfort Inn vs Holiday Inn Express](https://stayversus.com/en/brands/comfort-inn-vs-holiday-inn-express/) - [Comfort Inn vs Hampton Inn](https://stayversus.com/en/brands/comfort-inn-vs-hampton-inn/) - [Comfort Inn vs Quality Inn](https://stayversus.com/en/brands/comfort-inn-vs-quality-inn/) - [Comfort Inn vs Super 8](https://stayversus.com/en/brands/comfort-inn-vs-super-8/) - [Comfort Inn vs Days Inn](https://stayversus.com/en/brands/comfort-inn-vs-days-inn/) - [Comfort Inn vs Fairfield by Marriott](https://stayversus.com/en/brands/comfort-inn-vs-fairfield/) - [Comfort Inn vs Motel 6](https://stayversus.com/en/brands/comfort-inn-vs-motel-6/) - [ibis vs Novotel](https://stayversus.com/en/brands/ibis-vs-novotel/) - [Mercure vs Novotel](https://stayversus.com/en/brands/mercure-vs-novotel/) - [Holiday Inn vs Novotel](https://stayversus.com/en/brands/holiday-inn-vs-novotel/) Updated 6 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. [How we score](https://stayversus.com/en/about/) --- Source: https://stayversus.com/en/brands/comfort-inn-vs-novotel/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/