--- title: "Comfort Suites vs SureStay: which hotel brand is better?" description: "On the numbers: Comfort Suites. Comfort Suites vs SureStay, compared across 572 and 397 hotels: guest and Google ratings, hotel age, amenities and who wins…" url: https://stayversus.com/en/brands/comfort-suites-vs-surestay/ language: en source: StayVersus (https://stayversus.com) retrieved: 2026-10-14 --- # Comfort Suites vs SureStay Averages across 572 Comfort Suites and 397 SureStay hotels, and a head-to-head in the 63 cities where both brands have a hotel. Choice Hotels ## [Comfort Suites](https://stayversus.com/en/brands/comfort-suites/) - **Average guest rating:** 8.5 · - **Hotels tracked:** 572 Best Western Hotels & Resorts ## [SureStay](https://stayversus.com/en/brands/surestay/) - **Average guest rating:** 8.1 · - **Hotels tracked:** 397 The short answer ## On the numbers: Comfort Suites Comfort Suites leads on 7 of 7 measures. Average guest rating differs by 0.36 points. ## Every measured fact Averages over each brand's hotels. A dot marks the better figure. | | Comfort Suites | SureStay | | --- | --- | --- | | Guest ratings | | Average guest rating | 8.46 (+0.36) | 8.10 | | Rated 8 or more | 80% (+20%) | 60% | | Rated below 7 | 3% | 9% | | Average Google rating | 4.07/5 (+0.19) | 3.88/5 | | Guest reviews behind the average | 16,915 | 31,554 | | Same city, head to head (cities where both are rated: 45) | | Cities where it is rated higher | 33 | 10 | | The hotels | | Hotels tracked | 572 | 397 | | Countries | 13 | 18 | | Typical opening year | 2005 | 1997 | | Built or renovated in the last 10 years | 83% | 71% | | Usual check-in | 15:00 | 15:00 | | Usual check-out | 11:00 | 11:00 | | Hotels that list it | | Free breakfast | 71% | 59% | | Swimming pool | 91% | 65% | | Gym | 77% | 44% | | Free parking | 85% | 79% | | Pets allowed | 0% | 15% | | Shuttle | 12% | 12% | | Laundry | 95% | 71% | | Hot tub | 50% | 18% | | Restaurant | 0% | 26% | | Bar | 91% | 65% | | Kitchen | 24% | 12% | ## Both brands, same city The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison. - ### [Houston (TX)](https://stayversus.com/en/united-states/houston-tx/) United States [Comfort Suites Near Sam Houston Race Park](https://stayversus.com/en/hotel/comfort-suites-near-sam-houston-race-park-houston-tx/) 9.4 · Brand average here: 8.1 [SureStay Plus by Best Western Humble](https://stayversus.com/en/hotel/surestay-plus-by-best-western-humble-houston-tx/) 9.0 · Brand average here: 8.9 [Compare these two](https://stayversus.com/en/compare/comfort-suites-near-sam-houston-race-park-houston-tx-vs-surestay-plus-by-best-western-humble-houston-tx/) - ### [Dallas (TX)](https://stayversus.com/en/united-states/dallas-tx/) United States [Comfort Suites DeSoto Dallas South](https://stayversus.com/en/hotel/comfort-suites-desoto-dallas-south-dallas-tx/) 9.0 · Brand average here: 8.2 [The Addison Hotel, SureStay Collection by Best Western](https://stayversus.com/en/hotel/the-addison-hotel-surestay-collection-by-best-western-dallas-tx/) 8.5 · Brand average here: 8.1 [Compare these two](https://stayversus.com/en/compare/comfort-suites-desoto-dallas-south-dallas-tx-vs-the-addison-hotel-surestay-collection-by-best-western-dallas-tx/) - ### [Phoenix (AZ)](https://stayversus.com/en/united-states/phoenix-az/) United States [Comfort Suites Peoria Sports Complex](https://stayversus.com/en/hotel/comfort-suites-peoria-sports-complex-phoenix-az/) 8.8 · Brand average here: 9.0 [SureStay Plus by Best Western Mesa Superstition Springs](https://stayversus.com/en/hotel/surestay-plus-by-best-western-mesa-superstition-springs-phoenix-az/) 8.1 · Brand average here: 7.4 [Compare these two](https://stayversus.com/en/compare/comfort-suites-peoria-sports-complex-phoenix-az-vs-surestay-plus-by-best-western-mesa-superstition-springs-phoenix-az/) - ### [San Antonio (TX)](https://stayversus.com/en/united-states/san-antonio-tx/) United States [Comfort Suites San Antonio SeaWorld - Lackland AFB](https://stayversus.com/en/hotel/comfort-suites-san-antonio-seaworld-lackland-afb-san-antonio-tx/) 8.4 · Brand average here: 8.3 [SureStay Plus by Best Western San Antonio Fiesta Inn](https://stayversus.com/en/hotel/surestay-plus-by-best-western-san-antonio-fiesta-inn-san-antonio-tx/) 8.5 · Brand average here: 7.5 [Compare these two](https://stayversus.com/en/compare/comfort-suites-san-antonio-seaworld-lackland-afb-san-antonio-tx-vs-surestay-plus-by-best-western-san-antonio-fiesta-inn-san-antonio-tx/) - ### [Charlotte (NC)](https://stayversus.com/en/united-states/charlotte-nc/) United States [Comfort Suites Pineville - Ballantyne Area](https://stayversus.com/en/hotel/comfort-suites-pineville-ballantyne-area-charlotte-nc/) 8.6 · Brand average here: 8.2 [SureStay by Best Western Charlotte Matthews](https://stayversus.com/en/hotel/surestay-by-best-western-charlotte-matthews-charlotte-nc/) 7.9 · Brand average here: 7.9 [Compare these two](https://stayversus.com/en/compare/comfort-suites-pineville-ballantyne-area-charlotte-nc-vs-surestay-by-best-western-charlotte-matthews-charlotte-nc/) - ### [Oklahoma City (OK)](https://stayversus.com/en/united-states/oklahoma-city-ok/) United States [Comfort Suites Meridian and I-40](https://stayversus.com/en/hotel/comfort-suites-meridian-and-i-40-oklahoma-city-ok/) 9.0 · Brand average here: 8.5 [SureStay by Best Western Oklahoma City West](https://stayversus.com/en/hotel/surestay-by-best-western-oklahoma-city-west-oklahoma-city-ok/) 8.1 · Brand average here: 8.1 [Compare these two](https://stayversus.com/en/compare/comfort-suites-meridian-and-i-40-oklahoma-city-ok-vs-surestay-by-best-western-oklahoma-city-west-oklahoma-city-ok/) - ### [Jacksonville (FL)](https://stayversus.com/en/united-states/jacksonville-fl/) United States [Comfort Suites Baymeadows Near Butler Blvd](https://stayversus.com/en/hotel/comfort-suites-baymeadows-near-butler-blvd-jacksonville-fl/) 8.4 · Brand average here: 8.1 [SureStay by Best Western Jacksonville Airport](https://stayversus.com/en/hotel/surestay-by-best-western-jacksonville-airport-jacksonville-fl/) 7.2 · Brand average here: 7.2 [Compare these two](https://stayversus.com/en/compare/comfort-suites-baymeadows-near-butler-blvd-jacksonville-fl-vs-surestay-by-best-western-jacksonville-airport-jacksonville-fl/) - ### [Detroit (MI)](https://stayversus.com/en/united-states/detroit-mi/) United States [Comfort Suites Canton - Detroit](https://stayversus.com/en/hotel/comfort-suites-canton-detroit-detroit-mi/) 7.6 · Brand average here: 7.6 [Skyline Hotel Detroit Airport, SureStay Collection by BW](https://stayversus.com/en/hotel/skyline-hotel-detroit-airport-surestay-collection-by-bw-detroit-mi/) 8.0 · Brand average here: 8.0 [Compare these two](https://stayversus.com/en/compare/comfort-suites-canton-detroit-detroit-mi-vs-skyline-hotel-detroit-airport-surestay-collection-by-bw-detroit-mi/) - ### [Myrtle Beach (SC)](https://stayversus.com/en/united-states/myrtle-beach-sc/) United States [Comfort Suites Myrtle Beach Central](https://stayversus.com/en/hotel/comfort-suites-myrtle-beach-central-myrtle-beach-sc/) 7.5 · Brand average here: 7.5 [SureStay by Best Western North Myrtle Beach](https://stayversus.com/en/hotel/surestay-by-best-western-north-myrtle-beach-myrtle-beach-sc/) 8.6 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/comfort-suites-myrtle-beach-central-myrtle-beach-sc-vs-surestay-by-best-western-north-myrtle-beach-myrtle-beach-sc/) - ### [Tucson (AZ)](https://stayversus.com/en/united-states/tucson-az/) United States [Comfort Suites Tucson near Sabino Canyon](https://stayversus.com/en/hotel/comfort-suites-tucson-near-sabino-canyon-tucson-az/) 8.8 · Brand average here: 8.6 [The Kennedy Tucson, SureStay Collection by Best Western](https://stayversus.com/en/hotel/the-kennedy-tucson-surestay-collection-by-best-western-tucson-az/) 6.0 · Brand average here: 6.0 [Compare these two](https://stayversus.com/en/compare/comfort-suites-tucson-near-sabino-canyon-tucson-az-vs-the-kennedy-tucson-surestay-collection-by-best-western-tucson-az/) - ### [Fresno (CA)](https://stayversus.com/en/united-states/fresno-ca/) United States [Comfort Suites Fresno River Park](https://stayversus.com/en/hotel/comfort-suites-fresno-river-park-fresno-ca/) 8.8 · Brand average here: 8.7 [SureStay by Best Western Fresno Central](https://stayversus.com/en/hotel/surestay-by-best-western-fresno-central-fresno-ca/) 7.5 · Brand average here: 7.5 [Compare these two](https://stayversus.com/en/compare/comfort-suites-fresno-river-park-fresno-ca-vs-surestay-by-best-western-fresno-central-fresno-ca/) - ### [Huntsville (AL)](https://stayversus.com/en/united-states/huntsville-al/) United States [Comfort Suites Huntsville MidCity District at Research Park](https://stayversus.com/en/hotel/comfort-suites-huntsville-midcity-district-at-research-park-huntsville-al/) 8.5 · Brand average here: 8.5 [SureStay by Best Western Huntsville University Area](https://stayversus.com/en/hotel/surestay-by-best-western-huntsville-university-area-huntsville-al/) 9.6 · Brand average here: 8.8 [Compare these two](https://stayversus.com/en/compare/comfort-suites-huntsville-midcity-district-at-research-park-huntsville-al-vs-surestay-by-best-western-huntsville-university-area-huntsville-al/) ## Comfort Suites or SureStay: common questions ### Is Comfort Suites or SureStay better? On average, Comfort Suites hotels score 8.46/10 from guests and SureStay hotels 8.10/10. Comfort Suites leads on 7 of the 7 measures we compare. Average guest rating differs by 0.36 points. ### When both are in the same city, which is rated higher? In the 45 cities where both have rated hotels, Comfort Suites has the higher average in 33 and SureStay in 10. ### Which brand has newer hotels? The typical Comfort Suites hotel opened in 2005, the typical SureStay hotel in 1997. ### Do Comfort Suites and SureStay hotels include free breakfast? 71% of Comfort Suites hotels and 59% of SureStay hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book. ### Which brand has more hotels? StayVersus tracks 572 Comfort Suites hotels in 13 countries and 397 SureStay hotels in 18 countries. ### Do Comfort Suites and SureStay belong to the same company? No. Comfort Suites belongs to Choice Hotels, SureStay to Best Western Hotels & Resorts. ## More brand match-ups - [Comfort Suites vs Hampton Inn](https://stayversus.com/en/brands/comfort-suites-vs-hampton-inn/) - [Comfort Suites vs Holiday Inn Express](https://stayversus.com/en/brands/comfort-suites-vs-holiday-inn-express/) - [Comfort Suites vs Quality Inn](https://stayversus.com/en/brands/comfort-suites-vs-quality-inn/) - [Comfort Suites vs Fairfield by Marriott](https://stayversus.com/en/brands/comfort-suites-vs-fairfield/) - [Comfort Suites vs Days Inn](https://stayversus.com/en/brands/comfort-suites-vs-days-inn/) - [Comfort Suites vs Super 8](https://stayversus.com/en/brands/comfort-suites-vs-super-8/) - [Comfort Suites vs Motel 6](https://stayversus.com/en/brands/comfort-suites-vs-motel-6/) - [Holiday Inn Express vs SureStay](https://stayversus.com/en/brands/holiday-inn-express-vs-surestay/) - [Hampton Inn vs SureStay](https://stayversus.com/en/brands/hampton-inn-vs-surestay/) - [Quality Inn vs SureStay](https://stayversus.com/en/brands/quality-inn-vs-surestay/) Updated 14 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. [How we score](https://stayversus.com/en/about/) --- Source: https://stayversus.com/en/brands/comfort-suites-vs-surestay/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/