--- title: "Crowne Plaza vs Holiday Inn Express: which hotel brand is better?" description: "On the numbers: Holiday Inn Express. Crowne Plaza vs Holiday Inn Express, compared across 496 and 3,611 hotels: guest and Google ratings, hotel age…" url: https://stayversus.com/en/brands/crowne-plaza-vs-holiday-inn-express/ language: en source: StayVersus (https://stayversus.com) retrieved: 2026-10-19 --- # Crowne Plaza vs Holiday Inn Express Averages across 496 Crowne Plaza and 3,611 Holiday Inn Express hotels, and a head-to-head in the 191 cities where both brands have a hotel. IHG Hotels & Resorts ## [Crowne Plaza](https://stayversus.com/en/brands/crowne-plaza/) - **Average guest rating:** 8.6 · - **Hotels tracked:** 496 IHG Hotels & Resorts ## [Holiday Inn Express](https://stayversus.com/en/brands/holiday-inn-express/) - **Average guest rating:** 8.7 · - **Hotels tracked:** 3,611 The short answer ## On the numbers: Holiday Inn Express Holiday Inn Express leads on 3 of 7 measures. The gap in average guest rating is small (0.06), so the hotel you pick matters more than the brand. ## Every measured fact Averages over each brand's hotels. A dot marks the better figure. | | Crowne Plaza | Holiday Inn Express | | --- | --- | --- | | Guest ratings | | Average guest rating | 8.62 | 8.68 (+0.06) | | Rated 8 or more | 91% (+3%) | 88% | | Rated below 7 | 2% | 1% | | Average Google rating | 4.24/5 | 4.24/5 | | Guest reviews behind the average | 157,707 | 354,299 | | Same city, head to head (cities where both are rated: 160) | | Cities where it is rated higher | 81 | 76 | | The hotels | | Hotels tracked | 496 | 3,611 | | Countries | 70 | 54 | | Typical opening year | 2011 | 2019 | | Built or renovated in the last 10 years | 62% | 86% | | Usual check-in | 15:00 | 15:00 | | Usual check-out | 12:00 | 11:00 | | Hotels that list it | | Free breakfast | 1% | 74% | | Swimming pool | 74% | 79% | | Gym | 75% | 73% | | Free parking | 61% | 89% | | Pets allowed | 0% | 1% | | Shuttle | 41% | 17% | | Laundry | 98% | 93% | | Hot tub | 18% | 18% | | Restaurant | 2% | 1% | | Bar | 98% | 59% | | Kitchen | 12% | 27% | ## Both brands, same city The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison. - ### [Shanghai](https://stayversus.com/en/china/shanghai/) China [Crowne Plaza Shanghai Snow World By IHG](https://stayversus.com/en/hotel/crowne-plaza-shanghai-snow-world-by-ihg-shanghai/) 9.6 · Brand average here: 8.6 [Holiday Inn Express Shanghai On The Bund](https://stayversus.com/en/hotel/holiday-inn-express-shanghai-on-the-bund-shanghai/) 9.2 · Brand average here: 8.5 - ### [London](https://stayversus.com/en/united-kingdom/london/) United Kingdom [Crowne Plaza London Heathrow T4 By IHG](https://stayversus.com/en/hotel/crowne-plaza-london-heathrow-t4-by-ihg-london/) 8.9 · Brand average here: 8.2 [Holiday Inn Express London Heathrow T4 By IHG](https://stayversus.com/en/hotel/holiday-inn-express-london-heathrow-t4-by-ihg-london/) 8.9 · Brand average here: 8.3 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-london-heathrow-t4-by-ihg-london-vs-holiday-inn-express-london-heathrow-t4-by-ihg-london/) - ### [Dallas (TX)](https://stayversus.com/en/united-states/dallas-tx/) United States [Crowne Plaza Dallas Market Ctr - Love Field By IHG](https://stayversus.com/en/hotel/crowne-plaza-dallas-market-ctr-love-field-by-ihg-dallas-tx/) 7.9 · Brand average here: 7.9 [Holiday Inn Express & Suites Dallas – Plano North by IHG](https://stayversus.com/en/hotel/holiday-inn-express-suites-dallas-plano-north-by-ihg-dallas-tx/) 9.4 · Brand average here: 8.7 - ### [Chengdu](https://stayversus.com/en/china/chengdu/) China [Crowne Plaza Chengdu Panda Garden By IHG-Near Panda Base](https://stayversus.com/en/hotel/crowne-plaza-chengdu-panda-garden-by-ihg-near-panda-base-chengdu/) 9.1 · Brand average here: 8.8 [Holiday Inn Express Chengdu North Railway Station By IHG](https://stayversus.com/en/hotel/holiday-inn-express-chengdu-north-railway-station-by-ihg-chengdu/) 9.3 · Brand average here: 8.8 - ### [Beijing](https://stayversus.com/en/china/beijing/) China [Crowne Plaza Beijing Lido By IHG](https://stayversus.com/en/hotel/crowne-plaza-beijing-lido-by-ihg-beijing/) 8.8 · Brand average here: 8.6 [Holiday Inn Express Beijing Downtown By IHG](https://stayversus.com/en/hotel/holiday-inn-express-beijing-downtown-by-ihg-beijing/) 8.8 · Brand average here: 8.5 - ### [Houston (TX)](https://stayversus.com/en/united-states/houston-tx/) United States [Crowne Plaza Houston Galleria Area By IHG](https://stayversus.com/en/hotel/crowne-plaza-houston-galleria-area-by-ihg-houston-tx/) 8.5 · Brand average here: 8.3 [Holiday Inn Express And Suites Stafford Nw - Sugar Land By IHG](https://stayversus.com/en/hotel/holiday-inn-express-and-suites-stafford-nw-sugar-land-by-ihg-houston-tx/) 8.9 · Brand average here: 8.5 - ### [Suzhou](https://stayversus.com/en/china/suzhou/) China [Crowne Plaza Suzhou By IHG](https://stayversus.com/en/hotel/crowne-plaza-suzhou-by-ihg-suzhou/) 9.0 · Brand average here: 9.0 [Holiday Inn Express Suzhou Industrial Park By IHG](https://stayversus.com/en/hotel/holiday-inn-express-suzhou-industrial-park-by-ihg-suzhou/) 8.8 · Brand average here: 8.4 - ### [Xian](https://stayversus.com/en/china/xian/) China [Crowne Plaza Xi'an By IHG](https://stayversus.com/en/hotel/crowne-plaza-xi-an-by-ihg-xian/) 9.0 · Brand average here: 9.2 [Holiday Inn Express Xi'an North](https://stayversus.com/en/hotel/holiday-inn-express-xi-an-north-xian/) 9.2 · Brand average here: 8.7 - ### [Phoenix (AZ)](https://stayversus.com/en/united-states/phoenix-az/) United States [Crowne Plaza Phoenix - Chandler Golf Resort By IHG](https://stayversus.com/en/hotel/crowne-plaza-phoenix-chandler-golf-resort-by-ihg-phoenix-az/) 8.3 · Brand average here: 8.3 [Holiday Inn Express and Suites Gilbert Mesa Gateway Airport By IHG](https://stayversus.com/en/hotel/holiday-inn-express-and-suites-gilbert-mesa-gateway-airport-by-ihg-phoenix-az/) 9.8 · Brand average here: 8.8 - ### [Shenzhen](https://stayversus.com/en/china/shenzhen/) China [Crowne Plaza Shenzhen Nanshan](https://stayversus.com/en/hotel/crowne-plaza-shenzhen-nanshan-shenzhen/) 9.1 · Brand average here: 8.9 [Holiday Inn Express Shenzhen Futian Center By IHG](https://stayversus.com/en/hotel/holiday-inn-express-shenzhen-futian-center-by-ihg-shenzhen/) 8.6 · Brand average here: 8.4 - ### [Chongqing](https://stayversus.com/en/china/chongqing/) China [Crowne Plaza Chongqing New North Zone By IHG](https://stayversus.com/en/hotel/crowne-plaza-chongqing-new-north-zone-by-ihg-chongqing/) 8.4 · Brand average here: 8.4 [Holiday Inn Express Chongqing Caiyun Lake By IHG](https://stayversus.com/en/hotel/holiday-inn-express-chongqing-caiyun-lake-by-ihg-chongqing/) 9.7 · Brand average here: 8.9 - ### [Hangzhou](https://stayversus.com/en/china/hangzhou/) China [Crowne Plaza Hangzhou Riverside By IHG](https://stayversus.com/en/hotel/crowne-plaza-hangzhou-riverside-by-ihg-hangzhou/) 9.2 · Brand average here: 9.1 [Holiday Inn Express Hangzhou East Station By IHG](https://stayversus.com/en/hotel/holiday-inn-express-hangzhou-east-station-by-ihg-hangzhou/) 9.0 · Brand average here: 8.1 ## Crowne Plaza or Holiday Inn Express: common questions ### Is Crowne Plaza or Holiday Inn Express better? On average, Holiday Inn Express hotels score 8.68/10 from guests and Crowne Plaza hotels 8.62/10. Holiday Inn Express leads on 3 of the 7 measures we compare. The gap in average guest rating is small (0.06), so the hotel you pick matters more than the brand. ### When both are in the same city, which is rated higher? In the 160 cities where both have rated hotels, Crowne Plaza has the higher average in 81 and Holiday Inn Express in 76. ### Which brand has newer hotels? The typical Holiday Inn Express hotel opened in 2019, the typical Crowne Plaza hotel in 2011. ### Do Crowne Plaza and Holiday Inn Express hotels include free breakfast? 1% of Crowne Plaza hotels and 74% of Holiday Inn Express hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book. ### Which brand has more hotels? StayVersus tracks 496 Crowne Plaza hotels in 70 countries and 3,611 Holiday Inn Express hotels in 54 countries. ### Do Crowne Plaza and Holiday Inn Express belong to the same company? Yes, both belong to IHG Hotels & Resorts. ## More brand match-ups - [Crowne Plaza vs Holiday Inn](https://stayversus.com/en/brands/crowne-plaza-vs-holiday-inn/) - [Crowne Plaza vs Hilton Hotels & Resorts](https://stayversus.com/en/brands/crowne-plaza-vs-hilton/) - [Crowne Plaza vs Hilton Garden Inn](https://stayversus.com/en/brands/crowne-plaza-vs-hilton-garden-inn/) - [Courtyard by Marriott vs Crowne Plaza](https://stayversus.com/en/brands/courtyard-vs-crowne-plaza/) - [Crowne Plaza vs DoubleTree by Hilton](https://stayversus.com/en/brands/crowne-plaza-vs-doubletree/) - [Crowne Plaza vs Marriott Hotels](https://stayversus.com/en/brands/crowne-plaza-vs-marriott/) - [Hampton Inn vs Holiday Inn Express](https://stayversus.com/en/brands/hampton-inn-vs-holiday-inn-express/) - [Holiday Inn Express vs Quality Inn](https://stayversus.com/en/brands/holiday-inn-express-vs-quality-inn/) - [Holiday Inn Express vs Super 8](https://stayversus.com/en/brands/holiday-inn-express-vs-super-8/) - [Fairfield by Marriott vs Holiday Inn Express](https://stayversus.com/en/brands/fairfield-vs-holiday-inn-express/) Updated 19 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. [How we score](https://stayversus.com/en/about/) --- Source: https://stayversus.com/en/brands/crowne-plaza-vs-holiday-inn-express/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/