--- title: "Crowne Plaza vs Hotel Indigo: which hotel brand is better?" description: "On the numbers: Hotel Indigo. Crowne Plaza vs Hotel Indigo, compared across 496 and 207 hotels: guest and Google ratings, hotel age, amenities and who wins…" url: https://stayversus.com/en/brands/crowne-plaza-vs-hotel-indigo/ language: en source: StayVersus (https://stayversus.com) retrieved: 2026-10-14 --- # Crowne Plaza vs Hotel Indigo Averages across 496 Crowne Plaza and 207 Hotel Indigo hotels, and a head-to-head in the 70 cities where both brands have a hotel. IHG Hotels & Resorts ## [Crowne Plaza](https://stayversus.com/en/brands/crowne-plaza/) - **Average guest rating:** 8.6 · - **Hotels tracked:** 496 IHG Hotels & Resorts ## [Hotel Indigo](https://stayversus.com/en/brands/hotel-indigo/) - **Average guest rating:** 8.9 · - **Hotels tracked:** 207 The short answer ## On the numbers: Hotel Indigo Hotel Indigo leads on 6 of 7 measures. Average guest rating differs by 0.26 points. ## Every measured fact Averages over each brand's hotels. A dot marks the better figure. | | Crowne Plaza | Hotel Indigo | | --- | --- | --- | | Guest ratings | | Average guest rating | 8.62 | 8.88 (+0.26) | | Rated 8 or more | 91% | 96% (+5%) | | Rated below 7 | 2% | 1% | | Average Google rating | 4.24/5 | 4.50/5 (+0.26) | | Guest reviews behind the average | 157,707 | 41,475 | | Same city, head to head (cities where both are rated: 60) | | Cities where it is rated higher | 15 | 41 | | The hotels | | Hotels tracked | 496 | 207 | | Countries | 70 | 37 | | Typical opening year | 2012 | 2021 | | Built or renovated in the last 10 years | 65% | 90% | | Usual check-in | 15:00 | 15:00 | | Usual check-out | 12:00 | 11:00 | | Hotels that list it | | Free breakfast | 1% | 1% | | Swimming pool | 74% | 42% | | Gym | 74% | 84% | | Free parking | 61% | 38% | | Pets allowed | 0% | 2% | | Shuttle | 41% | 23% | | Laundry | 98% | 95% | | Hot tub | 18% | 7% | | Restaurant | 1% | 4% | | Bar | 98% | 99% | | Kitchen | 12% | 11% | ## Both brands, same city The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison. - ### [London](https://stayversus.com/en/united-kingdom/london/) United Kingdom [Crowne Plaza London Heathrow T4 By IHG](https://stayversus.com/en/hotel/crowne-plaza-london-heathrow-t4-by-ihg-london/) 8.9 · Brand average here: 8.2 [Hotel Indigo London Tower Hill By IHG](https://stayversus.com/en/hotel/hotel-indigo-london-tower-hill-by-ihg-london/) 8.7 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-london-heathrow-t4-by-ihg-london-vs-hotel-indigo-london-tower-hill-by-ihg-london/) - ### [Shanghai](https://stayversus.com/en/china/shanghai/) China [Crowne Plaza Shanghai Snow World By IHG](https://stayversus.com/en/hotel/crowne-plaza-shanghai-snow-world-by-ihg-shanghai/) 9.6 · Brand average here: 8.6 [Hotel Indigo Shanghai Jing'An By IHG](https://stayversus.com/en/hotel/hotel-indigo-shanghai-jing-an-by-ihg-shanghai/) 8.6 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-shanghai-snow-world-by-ihg-shanghai-vs-hotel-indigo-shanghai-jing-an-by-ihg-shanghai/) - ### [Suzhou](https://stayversus.com/en/china/suzhou/) China [Crowne Plaza Suzhou By IHG](https://stayversus.com/en/hotel/crowne-plaza-suzhou-by-ihg-suzhou/) 9.0 · Brand average here: 9.0 [Hotel Indigo Suzhou Grand Canal By IHG](https://stayversus.com/en/hotel/hotel-indigo-suzhou-grand-canal-by-ihg-suzhou/) 9.6 · Brand average here: 9.5 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-suzhou-by-ihg-suzhou-vs-hotel-indigo-suzhou-grand-canal-by-ihg-suzhou/) - ### [New York (NY)](https://stayversus.com/en/united-states/new-york-ny/) United States [Crowne Plaza HY36 Midtown Manhattan By IHG](https://stayversus.com/en/hotel/crowne-plaza-hy36-midtown-manhattan-by-ihg-new-york-ny/) 8.6 · Brand average here: 7.6 [Hotel Indigo NYC Financial District By IHG](https://stayversus.com/en/hotel/hotel-indigo-nyc-financial-district-by-ihg-new-york-ny/) 9.1 · Brand average here: 8.3 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-hy36-midtown-manhattan-by-ihg-new-york-ny-vs-hotel-indigo-nyc-financial-district-by-ihg-new-york-ny/) - ### [Shenzhen](https://stayversus.com/en/china/shenzhen/) China [Crowne Plaza Shenzhen Nanshan](https://stayversus.com/en/hotel/crowne-plaza-shenzhen-nanshan-shenzhen/) 9.1 · Brand average here: 8.9 [Hotel Indigo Shenzhen Overseas Chinese Town By IHG](https://stayversus.com/en/hotel/hotel-indigo-shenzhen-overseas-chinese-town-by-ihg-shenzhen/) 9.1 · Brand average here: 9.1 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-shenzhen-nanshan-shenzhen-vs-hotel-indigo-shenzhen-overseas-chinese-town-by-ihg-shenzhen/) - ### [Dallas (TX)](https://stayversus.com/en/united-states/dallas-tx/) United States [Crowne Plaza Dallas Market Ctr - Love Field By IHG](https://stayversus.com/en/hotel/crowne-plaza-dallas-market-ctr-love-field-by-ihg-dallas-tx/) 7.9 · Brand average here: 7.9 [Hotel Indigo Frisco by IHG](https://stayversus.com/en/hotel/hotel-indigo-frisco-by-ihg-dallas-tx/) 9.2 · Brand average here: 8.8 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-dallas-market-ctr-love-field-by-ihg-dallas-tx-vs-hotel-indigo-frisco-by-ihg-dallas-tx/) - ### [Hangzhou](https://stayversus.com/en/china/hangzhou/) China [Crowne Plaza Hangzhou Riverside By IHG](https://stayversus.com/en/hotel/crowne-plaza-hangzhou-riverside-by-ihg-hangzhou/) 9.2 · Brand average here: 9.1 [Hotel Indigo Hangzhou Uptown By IHG](https://stayversus.com/en/hotel/hotel-indigo-hangzhou-uptown-by-ihg-hangzhou/) 9.6 · Brand average here: 9.6 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-hangzhou-riverside-by-ihg-hangzhou-vs-hotel-indigo-hangzhou-uptown-by-ihg-hangzhou/) - ### [Dubai](https://stayversus.com/en/united-arab-emirates/dubai/) United Arab Emirates [Crowne Plaza Dubai Festival City By IHG](https://stayversus.com/en/hotel/crowne-plaza-dubai-festival-city-by-ihg-dubai/) 9.1 · Brand average here: 8.6 [Hotel Indigo Dubai Downtown By IHG](https://stayversus.com/en/hotel/hotel-indigo-dubai-downtown-by-ihg-dubai/) 9.2 · Brand average here: 9.2 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-dubai-festival-city-by-ihg-dubai-vs-hotel-indigo-dubai-downtown-by-ihg-dubai/) - ### [Sydney](https://stayversus.com/en/australia/sydney/) Australia [Crowne Plaza Sydney Darling Harbour By IHG](https://stayversus.com/en/hotel/crowne-plaza-sydney-darling-harbour-by-ihg-sydney/) 9.0 · Brand average here: 8.8 [Hotel Indigo Sydney Potts Point By IHG](https://stayversus.com/en/hotel/hotel-indigo-sydney-potts-point-by-ihg-sydney/) 8.7 · Brand average here: 8.7 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-sydney-darling-harbour-by-ihg-sydney-vs-hotel-indigo-sydney-potts-point-by-ihg-sydney/) - ### [Atlanta (GA)](https://stayversus.com/en/united-states/atlanta-ga/) United States [Crowne Plaza Atlanta Perimeter at Ravinia By IHG](https://stayversus.com/en/hotel/crowne-plaza-atlanta-perimeter-at-ravinia-by-ihg-atlanta-ga/) 8.9 · Brand average here: 8.9 [Hotel Indigo Atlanta Downtown By IHG](https://stayversus.com/en/hotel/hotel-indigo-atlanta-downtown-by-ihg-atlanta-ga/) 8.8 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-atlanta-perimeter-at-ravinia-by-ihg-atlanta-ga-vs-hotel-indigo-atlanta-downtown-by-ihg-atlanta-ga/) - ### [Wuxi](https://stayversus.com/en/china/wuxi/) China [Crowne Plaza Wuxi Taihu By IHG](https://stayversus.com/en/hotel/crowne-plaza-wuxi-taihu-by-ihg-wuxi/) 8.9 · Brand average here: 8.9 [Hotel Indigo Wuxi Taihu New City By IHG](https://stayversus.com/en/hotel/hotel-indigo-wuxi-taihu-new-city-by-ihg-wuxi/) 9.1 · Brand average here: 9.1 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-wuxi-taihu-by-ihg-wuxi-vs-hotel-indigo-wuxi-taihu-new-city-by-ihg-wuxi/) - ### [Guangzhou](https://stayversus.com/en/china/guangzhou/) China [Crowne Plaza Guangzhou Huadu By IHG](https://stayversus.com/en/hotel/crowne-plaza-guangzhou-huadu-by-ihg-guangzhou/) 8.8 · Brand average here: 8.8 [Indigo Guangzhou Haixinsha By IHG](https://stayversus.com/en/hotel/indigo-guangzhou-haixinsha-by-ihg-guangzhou/) 9.0 · Brand average here: 9.0 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-guangzhou-huadu-by-ihg-guangzhou-vs-indigo-guangzhou-haixinsha-by-ihg-guangzhou/) ## Crowne Plaza or Hotel Indigo: common questions ### Is Crowne Plaza or Hotel Indigo better? On average, Hotel Indigo hotels score 8.88/10 from guests and Crowne Plaza hotels 8.62/10. Hotel Indigo leads on 6 of the 7 measures we compare. Average guest rating differs by 0.26 points. ### When both are in the same city, which is rated higher? In the 60 cities where both have rated hotels, Crowne Plaza has the higher average in 15 and Hotel Indigo in 41. ### Which brand has newer hotels? The typical Hotel Indigo hotel opened in 2021, the typical Crowne Plaza hotel in 2012. ### Do Crowne Plaza and Hotel Indigo hotels include free breakfast? 1% of Crowne Plaza hotels and 1% of Hotel Indigo hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book. ### Which brand has more hotels? StayVersus tracks 496 Crowne Plaza hotels in 70 countries and 207 Hotel Indigo hotels in 37 countries. ### Do Crowne Plaza and Hotel Indigo belong to the same company? Yes, both belong to IHG Hotels & Resorts. ## More brand match-ups - [Crowne Plaza vs Holiday Inn](https://stayversus.com/en/brands/crowne-plaza-vs-holiday-inn/) - [Crowne Plaza vs Holiday Inn Express](https://stayversus.com/en/brands/crowne-plaza-vs-holiday-inn-express/) - [Crowne Plaza vs Hilton Hotels & Resorts](https://stayversus.com/en/brands/crowne-plaza-vs-hilton/) - [Crowne Plaza vs Hilton Garden Inn](https://stayversus.com/en/brands/crowne-plaza-vs-hilton-garden-inn/) - [Courtyard by Marriott vs Crowne Plaza](https://stayversus.com/en/brands/courtyard-vs-crowne-plaza/) - [Crowne Plaza vs DoubleTree by Hilton](https://stayversus.com/en/brands/crowne-plaza-vs-doubletree/) - [Crowne Plaza vs Marriott Hotels](https://stayversus.com/en/brands/crowne-plaza-vs-marriott/) - [Holiday Inn Express vs Hotel Indigo](https://stayversus.com/en/brands/holiday-inn-express-vs-hotel-indigo/) - [Holiday Inn vs Hotel Indigo](https://stayversus.com/en/brands/holiday-inn-vs-hotel-indigo/) - [Courtyard by Marriott vs Hotel Indigo](https://stayversus.com/en/brands/courtyard-vs-hotel-indigo/) Updated 14 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. [How we score](https://stayversus.com/en/about/) --- Source: https://stayversus.com/en/brands/crowne-plaza-vs-hotel-indigo/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/