--- title: "Crowne Plaza vs Hyatt Regency: which hotel brand is better?" description: "On the numbers: Hyatt Regency. Crowne Plaza vs Hyatt Regency, compared across 496 and 299 hotels: guest and Google ratings, hotel age, amenities and who wins…" url: https://stayversus.com/en/brands/crowne-plaza-vs-hyatt-regency/ language: en source: StayVersus (https://stayversus.com) retrieved: 2026-10-12 --- # Crowne Plaza vs Hyatt Regency Averages across 496 Crowne Plaza and 299 Hyatt Regency hotels, and a head-to-head in the 104 cities where both brands have a hotel. IHG Hotels & Resorts ## [Crowne Plaza](https://stayversus.com/en/brands/crowne-plaza/) - **Average guest rating:** 8.6 · - **Hotels tracked:** 496 Hyatt ## [Hyatt Regency](https://stayversus.com/en/brands/hyatt-regency/) - **Average guest rating:** 8.8 · - **Hotels tracked:** 299 The short answer ## On the numbers: Hyatt Regency Hyatt Regency leads on 3 of 6 measures. Average guest rating differs by 0.15 points. ## Every measured fact Averages over each brand's hotels. A dot marks the better figure. | | Crowne Plaza | Hyatt Regency | | --- | --- | --- | | Guest ratings | | Average guest rating | 8.62 | 8.77 (+0.15) | | Rated 8 or more | 91% | 96% (+5%) | | Rated below 7 | 2% | 0% | | Guest reviews behind the average | 157,707 | 113,841 | | Same city, head to head (cities where both are rated: 83) | | Cities where it is rated higher | 26 | 53 | | The hotels | | Hotels tracked | 496 | 299 | | Countries | 70 | 54 | | Typical opening year | 2012 | 2011 | | Built or renovated in the last 10 years | 65% | 63% | | Usual check-in | 15:00 | 15:00 | | Usual check-out | 12:00 | 12:00 | | Hotels that list it | | Free breakfast | 1% | 1% | | Swimming pool | 74% | 58% | | Gym | 74% | 74% | | Free parking | 61% | 38% | | Pets allowed | 0% | 0% | | Shuttle | 41% | 30% | | Laundry | 98% | 99% | | Hot tub | 18% | 22% | | Restaurant | 0% | 0% | | Bar | 98% | 100% | | Kitchen | 12% | 1% | ## Both brands, same city The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison. - ### [Shanghai](https://stayversus.com/en/china/shanghai/) China [Crowne Plaza Shanghai Snow World By IHG](https://stayversus.com/en/hotel/crowne-plaza-shanghai-snow-world-by-ihg-shanghai/) 9.6 · Brand average here: 8.6 [Hyatt Regency Shanghai, Wujiaochang](https://stayversus.com/en/hotel/hyatt-regency-shanghai-wujiaochang-shanghai/) 9.0 · Brand average here: 8.9 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-shanghai-snow-world-by-ihg-shanghai-vs-hyatt-regency-shanghai-wujiaochang-shanghai/) - ### [London](https://stayversus.com/en/united-kingdom/london/) United Kingdom [Crowne Plaza London Heathrow T4 By IHG](https://stayversus.com/en/hotel/crowne-plaza-london-heathrow-t4-by-ihg-london/) 8.9 · Brand average here: 8.2 [Hyatt Regency London Stratford](https://stayversus.com/en/hotel/hyatt-regency-london-stratford-london/) 8.7 · Brand average here: 8.9 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-london-heathrow-t4-by-ihg-london-vs-hyatt-regency-london-stratford-london/) - ### [Istanbul](https://stayversus.com/en/turkiye/istanbul/) Turkey [Crowne Plaza Istanbul Ortakoy Bosphorus By IHG](https://stayversus.com/en/hotel/crowne-plaza-istanbul-ortakoy-bosphorus-by-ihg-istanbul/) 8.9 · Brand average here: 8.4 [Hyatt Regency Istanbul Atakoy](https://stayversus.com/en/hotel/hyatt-regency-istanbul-atakoy-istanbul/) 8.7 · Brand average here: 8.7 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-istanbul-ortakoy-bosphorus-by-ihg-istanbul-vs-hyatt-regency-istanbul-atakoy-istanbul/) - ### [Dubai](https://stayversus.com/en/united-arab-emirates/dubai/) United Arab Emirates [Crowne Plaza Dubai Festival City By IHG](https://stayversus.com/en/hotel/crowne-plaza-dubai-festival-city-by-ihg-dubai/) 9.1 · Brand average here: 8.6 [Hyatt Regency Dubai Creek Heights](https://stayversus.com/en/hotel/hyatt-regency-dubai-creek-heights-dubai/) 8.7 · Brand average here: 8.4 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-dubai-festival-city-by-ihg-dubai-vs-hyatt-regency-dubai-creek-heights-dubai/) - ### [Beijing](https://stayversus.com/en/china/beijing/) China [Crowne Plaza Beijing Lido By IHG](https://stayversus.com/en/hotel/crowne-plaza-beijing-lido-by-ihg-beijing/) 8.8 · Brand average here: 8.6 [Hyatt Regency Beijing Wangjing](https://stayversus.com/en/hotel/hyatt-regency-beijing-wangjing-beijing/) 9.0 · Brand average here: 9.0 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-beijing-lido-by-ihg-beijing-vs-hyatt-regency-beijing-wangjing-beijing/) - ### [Shenzhen](https://stayversus.com/en/china/shenzhen/) China [Crowne Plaza Shenzhen Nanshan](https://stayversus.com/en/hotel/crowne-plaza-shenzhen-nanshan-shenzhen/) 9.1 · Brand average here: 8.9 [Hyatt Regency Shenzhen Airport](https://stayversus.com/en/hotel/hyatt-regency-shenzhen-airport-shenzhen/) 9.3 · Brand average here: 9.1 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-shenzhen-nanshan-shenzhen-vs-hyatt-regency-shenzhen-airport-shenzhen/) - ### [Dallas (TX)](https://stayversus.com/en/united-states/dallas-tx/) United States [Crowne Plaza Dallas Market Ctr - Love Field By IHG](https://stayversus.com/en/hotel/crowne-plaza-dallas-market-ctr-love-field-by-ihg-dallas-tx/) 7.9 · Brand average here: 7.9 [Hyatt Regency Dallas At Reunion](https://stayversus.com/en/hotel/hyatt-regency-dallas-at-reunion-dallas-tx/) 8.8 · Brand average here: 8.9 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-dallas-market-ctr-love-field-by-ihg-dallas-tx-vs-hyatt-regency-dallas-at-reunion-dallas-tx/) - ### [Chicago (IL)](https://stayversus.com/en/united-states/chicago-il/) United States [Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG](https://stayversus.com/en/hotel/crowne-plaza-chicago-ohare-hotel-conf-ctr-by-ihg-chicago-il/) 8.5 · Brand average here: 8.4 [Hyatt Regency Chicago](https://stayversus.com/en/hotel/hyatt-regency-chicago-chicago-il/) 8.9 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-chicago-ohare-hotel-conf-ctr-by-ihg-chicago-il-vs-hyatt-regency-chicago-chicago-il/) - ### [Hangzhou](https://stayversus.com/en/china/hangzhou/) China [Crowne Plaza Hangzhou Riverside By IHG](https://stayversus.com/en/hotel/crowne-plaza-hangzhou-riverside-by-ihg-hangzhou/) 9.2 · Brand average here: 9.1 [Hyatt Regency Hangzhou International Airport](https://stayversus.com/en/hotel/hyatt-regency-hangzhou-international-airport-hangzhou/) 9.7 · Brand average here: 9.7 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-hangzhou-riverside-by-ihg-hangzhou-vs-hyatt-regency-hangzhou-international-airport-hangzhou/) - ### [Suzhou](https://stayversus.com/en/china/suzhou/) China [Crowne Plaza Suzhou By IHG](https://stayversus.com/en/hotel/crowne-plaza-suzhou-by-ihg-suzhou/) 9.0 · Brand average here: 9.0 [Hyatt Regency Suzhou](https://stayversus.com/en/hotel/hyatt-regency-suzhou-suzhou/) 9.0 · Brand average here: 9.0 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-suzhou-by-ihg-suzhou-vs-hyatt-regency-suzhou-suzhou/) - ### [Tianjin](https://stayversus.com/en/china/tianjin/) China [Crowne Plaza Tianjin Binhai By IHG](https://stayversus.com/en/hotel/crowne-plaza-tianjin-binhai-by-ihg-tianjin/) 8.8 · Brand average here: 8.5 [Hyatt Regency Tianjin East](https://stayversus.com/en/hotel/hyatt-regency-tianjin-east-tianjin/) 8.3 · Brand average here: 8.3 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-tianjin-binhai-by-ihg-tianjin-vs-hyatt-regency-tianjin-east-tianjin/) - ### [Qingdao](https://stayversus.com/en/china/qingdao/) China [Crowne Plaza Qingdao Jinshui By IHG](https://stayversus.com/en/hotel/crowne-plaza-qingdao-jinshui-by-ihg-qingdao/) 8.5 · Brand average here: 8.0 [Hyatt Regency Qingdao](https://stayversus.com/en/hotel/hyatt-regency-qingdao-qingdao/) 8.8 · Brand average here: 8.8 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-qingdao-jinshui-by-ihg-qingdao-vs-hyatt-regency-qingdao-qingdao/) ## Crowne Plaza or Hyatt Regency: common questions ### Is Crowne Plaza or Hyatt Regency better? On average, Hyatt Regency hotels score 8.77/10 from guests and Crowne Plaza hotels 8.62/10. Hyatt Regency leads on 3 of the 6 measures we compare. Average guest rating differs by 0.15 points. ### When both are in the same city, which is rated higher? In the 83 cities where both have rated hotels, Crowne Plaza has the higher average in 26 and Hyatt Regency in 53. ### Which brand has newer hotels? They are about the same age: the typical hotel of each brand opened in 2012. ### Do Crowne Plaza and Hyatt Regency hotels include free breakfast? 1% of Crowne Plaza hotels and 1% of Hyatt Regency hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book. ### Which brand has more hotels? StayVersus tracks 496 Crowne Plaza hotels in 70 countries and 299 Hyatt Regency hotels in 54 countries. ### Do Crowne Plaza and Hyatt Regency belong to the same company? No. Crowne Plaza belongs to IHG Hotels & Resorts, Hyatt Regency to Hyatt. ## More brand match-ups - [Crowne Plaza vs Holiday Inn](https://stayversus.com/en/brands/crowne-plaza-vs-holiday-inn/) - [Crowne Plaza vs Holiday Inn Express](https://stayversus.com/en/brands/crowne-plaza-vs-holiday-inn-express/) - [Crowne Plaza vs Hilton Hotels & Resorts](https://stayversus.com/en/brands/crowne-plaza-vs-hilton/) - [Crowne Plaza vs Hilton Garden Inn](https://stayversus.com/en/brands/crowne-plaza-vs-hilton-garden-inn/) - [Courtyard by Marriott vs Crowne Plaza](https://stayversus.com/en/brands/courtyard-vs-crowne-plaza/) - [Crowne Plaza vs DoubleTree by Hilton](https://stayversus.com/en/brands/crowne-plaza-vs-doubletree/) - [Crowne Plaza vs Marriott Hotels](https://stayversus.com/en/brands/crowne-plaza-vs-marriott/) - [Holiday Inn vs Hyatt Regency](https://stayversus.com/en/brands/holiday-inn-vs-hyatt-regency/) - [Hilton Garden Inn vs Hyatt Regency](https://stayversus.com/en/brands/hilton-garden-inn-vs-hyatt-regency/) - [Hilton Hotels & Resorts vs Hyatt Regency](https://stayversus.com/en/brands/hilton-vs-hyatt-regency/) Updated 12 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. [How we score](https://stayversus.com/en/about/) --- Source: https://stayversus.com/en/brands/crowne-plaza-vs-hyatt-regency/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/