--- title: "Crowne Plaza vs Meliá: which hotel brand is better?" description: "On the numbers: Meliá. Crowne Plaza vs Meliá, compared across 496 and 195 hotels: guest and Google ratings, hotel age, amenities and who wins in the 21…" url: https://stayversus.com/en/brands/crowne-plaza-vs-melia/ language: en source: StayVersus (https://stayversus.com) retrieved: 2026-10-12 --- # Crowne Plaza vs Meliá Averages across 496 Crowne Plaza and 195 Meliá hotels, and a head-to-head in the 21 cities where both brands have a hotel. IHG Hotels & Resorts ## [Crowne Plaza](https://stayversus.com/en/brands/crowne-plaza/) - **Average guest rating:** 8.6 · - **Hotels tracked:** 496 Meliá Hotels International ## [Meliá](https://stayversus.com/en/brands/melia/) - **Average guest rating:** 8.7 · - **Hotels tracked:** 195 The short answer ## On the numbers: Meliá Meliá leads on 3 of 7 measures. The gap in average guest rating is small (0.06), so the hotel you pick matters more than the brand. ## Every measured fact Averages over each brand's hotels. A dot marks the better figure. | | Crowne Plaza | Meliá | | --- | --- | --- | | Guest ratings | | Average guest rating | 8.62 | 8.68 (+0.06) | | Rated 8 or more | 91% | 91% | | Rated below 7 | 2% | 1% | | Average Google rating | 4.24/5 | 4.31/5 (+0.07) | | Guest reviews behind the average | 157,707 | 93,921 | | Same city, head to head (cities where both are rated: 20) | | Cities where it is rated higher | 6 | 14 | | The hotels | | Hotels tracked | 496 | 195 | | Countries | 70 | 37 | | Typical opening year | 2012 | 2004 | | Built or renovated in the last 10 years | 65% | 66% | | Usual check-in | 15:00 | 15:00 | | Usual check-out | 12:00 | 12:00 | | Hotels that list it | | Free breakfast | 1% | 7% | | Swimming pool | 74% | 73% | | Gym | 74% | 70% | | Free parking | 61% | 35% | | Pets allowed | 0% | 1% | | Shuttle | 41% | 32% | | Laundry | 98% | 88% | | Hot tub | 18% | 30% | | Restaurant | 0% | 1% | | Bar | 98% | 99% | | Kitchen | 12% | 13% | ## Both brands, same city The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison. - ### [London](https://stayversus.com/en/united-kingdom/london/) United Kingdom [Crowne Plaza London Heathrow T4 By IHG](https://stayversus.com/en/hotel/crowne-plaza-london-heathrow-t4-by-ihg-london/) 8.9 · Brand average here: 8.2 [The Level at Melia White House](https://stayversus.com/en/hotel/the-level-at-melia-white-house-london/) 9.0 · Brand average here: 8.4 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-london-heathrow-t4-by-ihg-london-vs-the-level-at-melia-white-house-london/) - ### [Shanghai](https://stayversus.com/en/china/shanghai/) China [Crowne Plaza Shanghai Snow World By IHG](https://stayversus.com/en/hotel/crowne-plaza-shanghai-snow-world-by-ihg-shanghai/) 9.6 · Brand average here: 8.6 [Melia Shanghai Parkside](https://stayversus.com/en/hotel/melia-shanghai-parkside-shanghai/) 9.3 · Brand average here: 9.3 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-shanghai-snow-world-by-ihg-shanghai-vs-melia-shanghai-parkside-shanghai/) - ### [Madrid](https://stayversus.com/en/spain/madrid/) Spain [Crowne Plaza Madrid Airport By IHG](https://stayversus.com/en/hotel/crowne-plaza-madrid-airport-by-ihg-madrid/) 8.4 · Brand average here: 8.4 [Casa de Las Artes, Member of Meliá Collection](https://stayversus.com/en/hotel/casa-de-las-artes-member-of-melia-collection-madrid/) 9.2 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/casa-de-las-artes-member-of-melia-collection-madrid-vs-crowne-plaza-madrid-airport-by-ihg-madrid/) - ### [Paris](https://stayversus.com/en/france/paris/) France [Crowne Plaza Paris République By IHG](https://stayversus.com/en/hotel/crowne-plaza-paris-republique-by-ihg-paris/) 8.3 · Brand average here: 8.3 [Melia Paris La Defense Hotel](https://stayversus.com/en/hotel/melia-paris-la-defense-hotel-paris/) 8.6 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-paris-republique-by-ihg-paris-vs-melia-paris-la-defense-hotel-paris/) - ### [Dubai](https://stayversus.com/en/united-arab-emirates/dubai/) United Arab Emirates [Crowne Plaza Dubai Festival City By IHG](https://stayversus.com/en/hotel/crowne-plaza-dubai-festival-city-by-ihg-dubai/) 9.1 · Brand average here: 8.6 [Meliá Desert Palm member of Meliá Collection](https://stayversus.com/en/hotel/melia-desert-palm-member-of-melia-collection-dubai/) 8.5 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-dubai-festival-city-by-ihg-dubai-vs-melia-desert-palm-member-of-melia-collection-dubai/) - ### [Milan](https://stayversus.com/en/italy/milan/) Italy [Crowne Plaza Milan City By IHG](https://stayversus.com/en/hotel/crowne-plaza-milan-city-by-ihg-milan/) 8.6 · Brand average here: 8.2 [Meliá Milano Hotel](https://stayversus.com/en/hotel/melia-milano-hotel-milan/) 8.7 · Brand average here: 8.7 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-milan-city-by-ihg-milan-vs-melia-milano-hotel-milan/) - ### [Da Nang](https://stayversus.com/en/vietnam/da-nang/) Vietnam [Crowne Plaza Danang City Centre By IHG](https://stayversus.com/en/hotel/crowne-plaza-danang-city-centre-by-ihg-da-nang/) 9.3 · Brand average here: 8.9 [Melia Vinpearl Danang Riverfront](https://stayversus.com/en/hotel/melia-vinpearl-danang-riverfront-da-nang/) 9.2 · Brand average here: 9.0 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-danang-city-centre-by-ihg-da-nang-vs-melia-vinpearl-danang-riverfront-da-nang/) - ### [Orlando (FL)](https://stayversus.com/en/united-states/orlando-fl/) United States [Crowne Plaza Orlando – Downtown by IHG](https://stayversus.com/en/hotel/crowne-plaza-orlando-downtown-by-ihg-orlando-fl/) 8.1 · Brand average here: 8.1 [MELIA ORLANDO](https://stayversus.com/en/hotel/melia-orlando-orlando-fl/) 8.5 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-orlando-downtown-by-ihg-orlando-fl-vs-melia-orlando-orlando-fl/) - ### [Lisbon](https://stayversus.com/en/portugal/lisbon/) Portugal [Crowne Plaza Caparica Lisbon By IHG](https://stayversus.com/en/hotel/crowne-plaza-caparica-lisbon-by-ihg-lisbon/) 8.5 · Brand average here: 8.5 [Melia Lisboa Aeropuerto](https://stayversus.com/en/hotel/melia-lisboa-aeropuerto-lisbon/) 9.0 · Brand average here: 8.9 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-caparica-lisbon-by-ihg-lisbon-vs-melia-lisboa-aeropuerto-lisbon/) - ### [Frankfurt](https://stayversus.com/en/germany/frankfurt-am-main/) Germany [Crowne Plaza Frankfurt Congress Hotel By IHG](https://stayversus.com/en/hotel/crowne-plaza-frankfurt-congress-hotel-by-ihg-frankfurt-am-main/) 8.2 · Brand average here: 8.2 [Meliá Frankfurt City](https://stayversus.com/en/hotel/melia-frankfurt-city-frankfurt-am-main/) 9.0 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-frankfurt-congress-hotel-by-ihg-frankfurt-am-main-vs-melia-frankfurt-city-frankfurt-am-main/) - ### [Lima Province](https://stayversus.com/en/peru/lima/) Peru [Crowne Plaza Lima - Miraflores by IHG](https://stayversus.com/en/hotel/crowne-plaza-lima-miraflores-by-ihg-lima/) 8.7 · Brand average here: 8.7 [Melia Lima Hotel](https://stayversus.com/en/hotel/melia-lima-hotel-lima/) 9.0 · Brand average here: 9.0 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-lima-miraflores-by-ihg-lima-vs-melia-lima-hotel-lima/) - ### [Kuala Lumpur](https://stayversus.com/en/malaysia/kuala-lumpur/) Malaysia [Crowne Plaza Kuala Lumpur City Centre By IHG](https://stayversus.com/en/hotel/crowne-plaza-kuala-lumpur-city-centre-by-ihg-kuala-lumpur/) 9.3 · Brand average here: 9.3 [Melia Kuala Lumpur](https://stayversus.com/en/hotel/melia-kuala-lumpur-kuala-lumpur/) 8.5 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-kuala-lumpur-city-centre-by-ihg-kuala-lumpur-vs-melia-kuala-lumpur-kuala-lumpur/) ## Crowne Plaza or Meliá: common questions ### Is Crowne Plaza or Meliá better? On average, Meliá hotels score 8.68/10 from guests and Crowne Plaza hotels 8.62/10. Meliá leads on 3 of the 7 measures we compare. The gap in average guest rating is small (0.06), so the hotel you pick matters more than the brand. ### When both are in the same city, which is rated higher? In the 20 cities where both have rated hotels, Crowne Plaza has the higher average in 6 and Meliá in 14. ### Which brand has newer hotels? The typical Crowne Plaza hotel opened in 2012, the typical Meliá hotel in 2004. ### Do Crowne Plaza and Meliá hotels include free breakfast? 1% of Crowne Plaza hotels and 7% of Meliá hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book. ### Which brand has more hotels? StayVersus tracks 496 Crowne Plaza hotels in 70 countries and 195 Meliá hotels in 37 countries. ### Do Crowne Plaza and Meliá belong to the same company? No. Crowne Plaza belongs to IHG Hotels & Resorts, Meliá to Meliá Hotels International. ## More brand match-ups - [Crowne Plaza vs Holiday Inn](https://stayversus.com/en/brands/crowne-plaza-vs-holiday-inn/) - [Crowne Plaza vs Holiday Inn Express](https://stayversus.com/en/brands/crowne-plaza-vs-holiday-inn-express/) - [Crowne Plaza vs Hilton Hotels & Resorts](https://stayversus.com/en/brands/crowne-plaza-vs-hilton/) - [Crowne Plaza vs Hilton Garden Inn](https://stayversus.com/en/brands/crowne-plaza-vs-hilton-garden-inn/) - [Courtyard by Marriott vs Crowne Plaza](https://stayversus.com/en/brands/courtyard-vs-crowne-plaza/) - [Crowne Plaza vs DoubleTree by Hilton](https://stayversus.com/en/brands/crowne-plaza-vs-doubletree/) - [Crowne Plaza vs Marriott Hotels](https://stayversus.com/en/brands/crowne-plaza-vs-marriott/) - [Meliá vs Mercure](https://stayversus.com/en/brands/melia-vs-mercure/) - [Meliá vs Novotel](https://stayversus.com/en/brands/melia-vs-novotel/) - [Meliá vs NH Hotels](https://stayversus.com/en/brands/melia-vs-nh-hotels/) Updated 12 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. [How we score](https://stayversus.com/en/about/) --- Source: https://stayversus.com/en/brands/crowne-plaza-vs-melia/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/