--- title: "Crowne Plaza vs Sheraton: which hotel brand is better?" description: "On the numbers: Crowne Plaza. Crowne Plaza vs Sheraton, compared across 496 and 427 hotels: guest and Google ratings, hotel age, amenities and who wins in…" url: https://stayversus.com/en/brands/crowne-plaza-vs-sheraton/ language: en source: StayVersus (https://stayversus.com) retrieved: 2026-10-12 --- # Crowne Plaza vs Sheraton Averages across 496 Crowne Plaza and 427 Sheraton hotels, and a head-to-head in the 128 cities where both brands have a hotel. IHG Hotels & Resorts ## [Crowne Plaza](https://stayversus.com/en/brands/crowne-plaza/) - **Average guest rating:** 8.6 · - **Hotels tracked:** 496 Marriott International ## [Sheraton](https://stayversus.com/en/brands/sheraton/) - **Average guest rating:** 8.6 · - **Hotels tracked:** 427 The short answer ## On the numbers: Crowne Plaza Crowne Plaza leads on 5 of 7 measures. The gap in average guest rating is small (0.07), so the hotel you pick matters more than the brand. ## Every measured fact Averages over each brand's hotels. A dot marks the better figure. | | Crowne Plaza | Sheraton | | --- | --- | --- | | Guest ratings | | Average guest rating | 8.62 (+0.07) | 8.55 | | Rated 8 or more | 91% (+4%) | 87% | | Rated below 7 | 2% | 1% | | Average Google rating | 4.24/5 (+0.10) | 4.14/5 | | Guest reviews behind the average | 157,707 | 135,979 | | Same city, head to head (cities where both are rated: 119) | | Cities where it is rated higher | 55 | 53 | | The hotels | | Hotels tracked | 496 | 427 | | Countries | 70 | 71 | | Typical opening year | 2012 | 2010 | | Built or renovated in the last 10 years | 65% | 50% | | Usual check-in | 15:00 | 15:00 | | Usual check-out | 12:00 | 12:00 | | Hotels that list it | | Free breakfast | 1% | 10% | | Swimming pool | 74% | 10% | | Gym | 74% | 6% | | Free parking | 61% | 3% | | Pets allowed | 0% | 0% | | Shuttle | 41% | 0% | | Laundry | 98% | 65% | | Hot tub | 18% | 6% | | Restaurant | 0% | 0% | | Bar | 98% | 100% | | Kitchen | 12% | 0% | ## Both brands, same city The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison. - ### [Shanghai](https://stayversus.com/en/china/shanghai/) China [Crowne Plaza Shanghai Snow World By IHG](https://stayversus.com/en/hotel/crowne-plaza-shanghai-snow-world-by-ihg-shanghai/) 9.6 · Brand average here: 8.6 [Sheraton Shanghai Fengxian](https://stayversus.com/en/hotel/sheraton-shanghai-fengxian-shanghai/) 9.4 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-shanghai-snow-world-by-ihg-shanghai-vs-sheraton-shanghai-fengxian-shanghai/) - ### [London](https://stayversus.com/en/united-kingdom/london/) United Kingdom [Crowne Plaza London Heathrow T4 By IHG](https://stayversus.com/en/hotel/crowne-plaza-london-heathrow-t4-by-ihg-london/) 8.9 · Brand average here: 8.2 [Sheraton Grand London Park Lane](https://stayversus.com/en/hotel/sheraton-grand-london-park-lane-london/) 8.4 · Brand average here: 8.3 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-london-heathrow-t4-by-ihg-london-vs-sheraton-grand-london-park-lane-london/) - ### [Istanbul](https://stayversus.com/en/turkiye/istanbul/) Turkey [Crowne Plaza Istanbul Ortakoy Bosphorus By IHG](https://stayversus.com/en/hotel/crowne-plaza-istanbul-ortakoy-bosphorus-by-ihg-istanbul/) 8.9 · Brand average here: 8.4 [Sheraton Grand Istanbul Atasehir](https://stayversus.com/en/hotel/sheraton-grand-istanbul-atasehir-istanbul/) 8.9 · Brand average here: 8.7 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-istanbul-ortakoy-bosphorus-by-ihg-istanbul-vs-sheraton-grand-istanbul-atasehir-istanbul/) - ### [Dallas (TX)](https://stayversus.com/en/united-states/dallas-tx/) United States [Crowne Plaza Dallas Market Ctr - Love Field By IHG](https://stayversus.com/en/hotel/crowne-plaza-dallas-market-ctr-love-field-by-ihg-dallas-tx/) 7.9 · Brand average here: 7.9 [Sheraton Suites Market Center Dallas](https://stayversus.com/en/hotel/sheraton-suites-market-center-dallas-dallas-tx/) 8.6 · Brand average here: 8.8 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-dallas-market-ctr-love-field-by-ihg-dallas-tx-vs-sheraton-suites-market-center-dallas-dallas-tx/) - ### [Chengdu](https://stayversus.com/en/china/chengdu/) China [Crowne Plaza Chengdu Panda Garden By IHG-Near Panda Base](https://stayversus.com/en/hotel/crowne-plaza-chengdu-panda-garden-by-ihg-near-panda-base-chengdu/) 9.1 · Brand average here: 8.8 [Sheraton Chengdu Lido Hotel](https://stayversus.com/en/hotel/sheraton-chengdu-lido-hotel-chengdu/) 8.7 · Brand average here: 8.7 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-chengdu-panda-garden-by-ihg-near-panda-base-chengdu-vs-sheraton-chengdu-lido-hotel-chengdu/) - ### [Dubai](https://stayversus.com/en/united-arab-emirates/dubai/) United Arab Emirates [Crowne Plaza Dubai Festival City By IHG](https://stayversus.com/en/hotel/crowne-plaza-dubai-festival-city-by-ihg-dubai/) 9.1 · Brand average here: 8.6 [Sheraton Mall of the Emirates Hotel, Dubai](https://stayversus.com/en/hotel/sheraton-mall-of-the-emirates-hotel-dubai-dubai/) 9.0 · Brand average here: 8.8 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-dubai-festival-city-by-ihg-dubai-vs-sheraton-mall-of-the-emirates-hotel-dubai-dubai/) - ### [Beijing](https://stayversus.com/en/china/beijing/) China [Crowne Plaza Beijing Lido By IHG](https://stayversus.com/en/hotel/crowne-plaza-beijing-lido-by-ihg-beijing/) 8.8 · Brand average here: 8.6 [Sheraton Grand Beijing Dongcheng Hotel](https://stayversus.com/en/hotel/sheraton-grand-beijing-dongcheng-hotel-beijing/) 8.7 · Brand average here: 8.8 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-beijing-lido-by-ihg-beijing-vs-sheraton-grand-beijing-dongcheng-hotel-beijing/) - ### [Shenzhen](https://stayversus.com/en/china/shenzhen/) China [Crowne Plaza Shenzhen Nanshan](https://stayversus.com/en/hotel/crowne-plaza-shenzhen-nanshan-shenzhen/) 9.1 · Brand average here: 8.9 [Sheraton Shenzhen Nanshan](https://stayversus.com/en/hotel/sheraton-shenzhen-nanshan-shenzhen/) 8.8 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-shenzhen-nanshan-shenzhen-vs-sheraton-shenzhen-nanshan-shenzhen/) - ### [Hangzhou](https://stayversus.com/en/china/hangzhou/) China [Crowne Plaza Hangzhou Riverside By IHG](https://stayversus.com/en/hotel/crowne-plaza-hangzhou-riverside-by-ihg-hangzhou/) 9.2 · Brand average here: 9.1 [Sheraton Grand Hangzhou Wetland Park Resort](https://stayversus.com/en/hotel/sheraton-grand-hangzhou-wetland-park-resort-hangzhou/) 8.7 · Brand average here: 8.7 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-hangzhou-riverside-by-ihg-hangzhou-vs-sheraton-grand-hangzhou-wetland-park-resort-hangzhou/) - ### [Qingdao](https://stayversus.com/en/china/qingdao/) China [Crowne Plaza Qingdao Jinshui By IHG](https://stayversus.com/en/hotel/crowne-plaza-qingdao-jinshui-by-ihg-qingdao/) 8.5 · Brand average here: 8.0 [Sheraton Qingdao West Coast](https://stayversus.com/en/hotel/sheraton-qingdao-west-coast-qingdao/) 8.7 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-qingdao-jinshui-by-ihg-qingdao-vs-sheraton-qingdao-west-coast-qingdao/) - ### [Guangzhou](https://stayversus.com/en/china/guangzhou/) China [Crowne Plaza Guangzhou Huadu By IHG](https://stayversus.com/en/hotel/crowne-plaza-guangzhou-huadu-by-ihg-guangzhou/) 8.8 · Brand average here: 8.8 [Sheraton Guangzhou Hotel](https://stayversus.com/en/hotel/sheraton-guangzhou-hotel-guangzhou/) 9.1 · Brand average here: 8.9 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-guangzhou-huadu-by-ihg-guangzhou-vs-sheraton-guangzhou-hotel-guangzhou/) - ### [Los Angeles (CA)](https://stayversus.com/en/united-states/los-angeles-ca/) United States [Crowne Plaza Hotel Los Angeles Harbor By IHG](https://stayversus.com/en/hotel/crowne-plaza-hotel-los-angeles-harbor-by-ihg-los-angeles-ca/) 8.0 · Brand average here: 8.0 [Sheraton Los Angeles San Gabriel](https://stayversus.com/en/hotel/sheraton-los-angeles-san-gabriel-los-angeles-ca/) 8.6 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/crowne-plaza-hotel-los-angeles-harbor-by-ihg-los-angeles-ca-vs-sheraton-los-angeles-san-gabriel-los-angeles-ca/) ## Crowne Plaza or Sheraton: common questions ### Is Crowne Plaza or Sheraton better? On average, Crowne Plaza hotels score 8.62/10 from guests and Sheraton hotels 8.55/10. Crowne Plaza leads on 5 of the 7 measures we compare. The gap in average guest rating is small (0.07), so the hotel you pick matters more than the brand. ### When both are in the same city, which is rated higher? In the 119 cities where both have rated hotels, Crowne Plaza has the higher average in 55 and Sheraton in 53. ### Which brand has newer hotels? The typical Crowne Plaza hotel opened in 2012, the typical Sheraton hotel in 2010. ### Do Crowne Plaza and Sheraton hotels include free breakfast? 1% of Crowne Plaza hotels and 10% of Sheraton hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book. ### Which brand has more hotels? StayVersus tracks 496 Crowne Plaza hotels in 70 countries and 427 Sheraton hotels in 71 countries. ### Do Crowne Plaza and Sheraton belong to the same company? No. Crowne Plaza belongs to IHG Hotels & Resorts, Sheraton to Marriott International. ## More brand match-ups - [Crowne Plaza vs Holiday Inn](https://stayversus.com/en/brands/crowne-plaza-vs-holiday-inn/) - [Crowne Plaza vs Holiday Inn Express](https://stayversus.com/en/brands/crowne-plaza-vs-holiday-inn-express/) - [Crowne Plaza vs Hilton Hotels & Resorts](https://stayversus.com/en/brands/crowne-plaza-vs-hilton/) - [Crowne Plaza vs Hilton Garden Inn](https://stayversus.com/en/brands/crowne-plaza-vs-hilton-garden-inn/) - [Courtyard by Marriott vs Crowne Plaza](https://stayversus.com/en/brands/courtyard-vs-crowne-plaza/) - [Crowne Plaza vs DoubleTree by Hilton](https://stayversus.com/en/brands/crowne-plaza-vs-doubletree/) - [Crowne Plaza vs Marriott Hotels](https://stayversus.com/en/brands/crowne-plaza-vs-marriott/) - [Holiday Inn vs Sheraton](https://stayversus.com/en/brands/holiday-inn-vs-sheraton/) - [Hilton Garden Inn vs Sheraton](https://stayversus.com/en/brands/hilton-garden-inn-vs-sheraton/) - [Courtyard by Marriott vs Sheraton](https://stayversus.com/en/brands/courtyard-vs-sheraton/) Updated 12 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. [How we score](https://stayversus.com/en/about/) --- Source: https://stayversus.com/en/brands/crowne-plaza-vs-sheraton/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/