--- title: "DoubleTree by Hilton vs Novotel: which hotel brand is better?" description: "On the numbers: Novotel. DoubleTree by Hilton vs Novotel, compared across 757 and 639 hotels: guest and Google ratings, hotel age, amenities and who wins in…" url: https://stayversus.com/en/brands/doubletree-vs-novotel/ language: en source: StayVersus (https://stayversus.com) retrieved: 2026-10-12 --- # DoubleTree by Hilton vs Novotel Averages across 757 DoubleTree by Hilton and 639 Novotel hotels, and a head-to-head in the 99 cities where both brands have a hotel. Hilton ## [DoubleTree by Hilton](https://stayversus.com/en/brands/doubletree/) - **Average guest rating:** 8.5 · - **Hotels tracked:** 757 Accor ## [Novotel](https://stayversus.com/en/brands/novotel/) - **Average guest rating:** 8.5 · - **Hotels tracked:** 639 The short answer ## On the numbers: Novotel Novotel leads on 4 of 7 measures. Both average 8.47/10 from guests, so the hotel you pick matters more than the brand. ## Every measured fact Averages over each brand's hotels. A dot marks the better figure. | | DoubleTree by Hilton | Novotel | | --- | --- | --- | | Guest ratings | | Average guest rating | 8.47 | 8.47 | | Rated 8 or more | 81% | 85% (+4%) | | Rated below 7 | 1% | 1% | | Average Google rating | 4.17/5 | 4.29/5 (+0.12) | | Guest reviews behind the average | 215,104 | 379,909 | | Same city, head to head (cities where both are rated: 89) | | Cities where it is rated higher | 52 | 35 | | The hotels | | Hotels tracked | 757 | 639 | | Countries | 63 | 71 | | Typical opening year | 2004 | 2009 | | Built or renovated in the last 10 years | 52% | 59% | | Usual check-in | 15:00 | 14:00 | | Usual check-out | 12:00 | 12:00 | | Hotels that list it | | Free breakfast | 1% | 1% | | Swimming pool | 79% | 65% | | Gym | 85% | 76% | | Free parking | 44% | 47% | | Pets allowed | 1% | 23% | | Shuttle | 36% | 30% | | Laundry | 57% | 96% | | Hot tub | 29% | 15% | | Restaurant | 1% | 40% | | Bar | 97% | 100% | | Kitchen | 1% | 24% | ## Both brands, same city The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison. - ### [London](https://stayversus.com/en/united-kingdom/london/) United Kingdom [DoubleTree by Hilton London - Tower of London](https://stayversus.com/en/hotel/doubletree-by-hilton-london-tower-of-london-london/) 8.6 · Brand average here: 8.2 [Novotel London Brentford Hotel](https://stayversus.com/en/hotel/novotel-london-brentford-hotel-london/) 8.7 · Brand average here: 8.4 [Compare these two](https://stayversus.com/en/compare/doubletree-by-hilton-london-tower-of-london-london-vs-novotel-london-brentford-hotel-london/) - ### [Paris](https://stayversus.com/en/france/paris/) France [Doubletree by Hilton Paris Boulogne](https://stayversus.com/en/hotel/doubletree-by-hilton-paris-boulogne-paris/) 8.2 · Brand average here: 8.2 [Novotel Paris Les Halles Hotel](https://stayversus.com/en/hotel/novotel-paris-les-halles-hotel-paris/) 8.7 · Brand average here: 8.1 [Compare these two](https://stayversus.com/en/compare/doubletree-by-hilton-paris-boulogne-paris-vs-novotel-paris-les-halles-hotel-paris/) - ### [Shanghai](https://stayversus.com/en/china/shanghai/) China [Doubletree by Hilton Shanghai Hongqiao](https://stayversus.com/en/hotel/doubletree-by-hilton-shanghai-hongqiao-shanghai/) 8.7 · Brand average here: 8.6 [Novotel Shanghai Clover](https://stayversus.com/en/hotel/novotel-shanghai-clover-shanghai/) 9.1 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/doubletree-by-hilton-shanghai-hongqiao-shanghai-vs-novotel-shanghai-clover-shanghai/) - ### [Istanbul](https://stayversus.com/en/turkiye/istanbul/) Turkey [DoubleTree by Hilton Istanbul Gayrettepe](https://stayversus.com/en/hotel/doubletree-by-hilton-istanbul-gayrettepe-istanbul/) 8.6 · Brand average here: 8.3 [Novotel Istanbul Bosphorus](https://stayversus.com/en/hotel/novotel-istanbul-bosphorus-istanbul/) 8.7 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/doubletree-by-hilton-istanbul-gayrettepe-istanbul-vs-novotel-istanbul-bosphorus-istanbul/) - ### [Bangkok](https://stayversus.com/en/thailand/bangkok/) Thailand [DoubleTree by Hilton Sukhumvit Bangkok](https://stayversus.com/en/hotel/doubletree-by-hilton-sukhumvit-bangkok-bangkok/) 8.7 · Brand average here: 8.6 [Novotel Bangkok Future Park Rangsit](https://stayversus.com/en/hotel/novotel-bangkok-future-park-rangsit-bangkok/) 9.3 · Brand average here: 8.7 [Compare these two](https://stayversus.com/en/compare/doubletree-by-hilton-sukhumvit-bangkok-bangkok-vs-novotel-bangkok-future-park-rangsit-bangkok/) - ### [Dubai](https://stayversus.com/en/united-arab-emirates/dubai/) United Arab Emirates [DoubleTree by Hilton Dubai - Business Bay](https://stayversus.com/en/hotel/doubletree-by-hilton-dubai-business-bay-dubai/) 9.2 · Brand average here: 8.8 [Novotel Dubai World Trade Centre](https://stayversus.com/en/hotel/novotel-dubai-world-trade-centre-dubai/) 8.7 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/doubletree-by-hilton-dubai-business-bay-dubai-vs-novotel-dubai-world-trade-centre-dubai/) - ### [Melbourne](https://stayversus.com/en/australia/melbourne/) Australia [DoubleTree by Hilton Melbourne Flinders Street](https://stayversus.com/en/hotel/doubletree-by-hilton-melbourne-flinders-street-melbourne/) 8.7 · Brand average here: 8.7 [Novotel Melbourne South Wharf](https://stayversus.com/en/hotel/novotel-melbourne-south-wharf-melbourne/) 9.1 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/doubletree-by-hilton-melbourne-flinders-street-melbourne-vs-novotel-melbourne-south-wharf-melbourne/) - ### [Jakarta](https://stayversus.com/en/indonesia/jakarta/) Indonesia [DoubleTree by Hilton Jakarta Kemayoran](https://stayversus.com/en/hotel/doubletree-by-hilton-jakarta-kemayoran-jakarta/) 9.3 · Brand average here: 9.2 [Novotel Jakarta Cikini](https://stayversus.com/en/hotel/novotel-jakarta-cikini-jakarta/) 9.1 · Brand average here: 8.8 [Compare these two](https://stayversus.com/en/compare/doubletree-by-hilton-jakarta-kemayoran-jakarta-vs-novotel-jakarta-cikini-jakarta/) - ### [Phuket](https://stayversus.com/en/thailand/phuket/) Thailand [DoubleTree by Hilton Phuket Banthai Resort](https://stayversus.com/en/hotel/doubletree-by-hilton-phuket-banthai-resort-phuket/) 8.8 · Brand average here: 8.8 [Novotel Phuket Kamala Beach Hotel](https://stayversus.com/en/hotel/novotel-phuket-kamala-beach-hotel-phuket/) 8.6 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/doubletree-by-hilton-phuket-banthai-resort-phuket-vs-novotel-phuket-kamala-beach-hotel-phuket/) - ### [Goa](https://stayversus.com/en/india/goa/) India [DoubleTree by Hilton Goa - Panaji](https://stayversus.com/en/hotel/doubletree-by-hilton-goa-panaji-goa/) 8.8 · Brand average here: 8.6 [Novotel Goa Dona Sylvia Resort](https://stayversus.com/en/hotel/novotel-goa-dona-sylvia-resort-goa/) 8.8 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/doubletree-by-hilton-goa-panaji-goa-vs-novotel-goa-dona-sylvia-resort-goa/) - ### [Shenzhen](https://stayversus.com/en/china/shenzhen/) China [DoubleTree by Hilton Shenzhen Airport](https://stayversus.com/en/hotel/doubletree-by-hilton-shenzhen-airport-shenzhen/) 9.2 · Brand average here: 8.7 [Novotel Shenzhen Watergate](https://stayversus.com/en/hotel/novotel-shenzhen-watergate-shenzhen/) 7.8 · Brand average here: 7.8 [Compare these two](https://stayversus.com/en/compare/doubletree-by-hilton-shenzhen-airport-shenzhen-vs-novotel-shenzhen-watergate-shenzhen/) - ### [Madrid](https://stayversus.com/en/spain/madrid/) Spain [DoubleTree by Hilton Madrid Prado](https://stayversus.com/en/hotel/doubletree-by-hilton-madrid-prado-madrid/) 9.3 · Brand average here: 9.3 [Novotel Madrid Center](https://stayversus.com/en/hotel/novotel-madrid-center-madrid/) 8.8 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/doubletree-by-hilton-madrid-prado-madrid-vs-novotel-madrid-center-madrid/) ## DoubleTree by Hilton or Novotel: common questions ### Is DoubleTree by Hilton or Novotel better? On average, Novotel hotels score 8.47/10 from guests and DoubleTree by Hilton hotels 8.47/10. Novotel leads on 4 of the 7 measures we compare. Both average 8.47/10 from guests, so the hotel you pick matters more than the brand. ### When both are in the same city, which is rated higher? In the 89 cities where both have rated hotels, DoubleTree by Hilton has the higher average in 52 and Novotel in 35. ### Which brand has newer hotels? The typical Novotel hotel opened in 2009, the typical DoubleTree by Hilton hotel in 2004. ### Do DoubleTree by Hilton and Novotel hotels include free breakfast? 1% of DoubleTree by Hilton hotels and 1% of Novotel hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book. ### Which brand has more hotels? StayVersus tracks 757 DoubleTree by Hilton hotels in 63 countries and 639 Novotel hotels in 71 countries. ### Do DoubleTree by Hilton and Novotel belong to the same company? No. DoubleTree by Hilton belongs to Hilton, Novotel to Accor. ## More brand match-ups - [Courtyard by Marriott vs DoubleTree by Hilton](https://stayversus.com/en/brands/courtyard-vs-doubletree/) - [DoubleTree by Hilton vs Holiday Inn](https://stayversus.com/en/brands/doubletree-vs-holiday-inn/) - [DoubleTree by Hilton vs Hampton Inn](https://stayversus.com/en/brands/doubletree-vs-hampton-inn/) - [DoubleTree by Hilton vs Hilton Garden Inn](https://stayversus.com/en/brands/doubletree-vs-hilton-garden-inn/) - [DoubleTree by Hilton vs Marriott Hotels](https://stayversus.com/en/brands/doubletree-vs-marriott/) - [DoubleTree by Hilton vs Home2 Suites by Hilton](https://stayversus.com/en/brands/doubletree-vs-home2-suites/) - [DoubleTree by Hilton vs Hilton Hotels & Resorts](https://stayversus.com/en/brands/doubletree-vs-hilton/) - [ibis vs Novotel](https://stayversus.com/en/brands/ibis-vs-novotel/) - [Mercure vs Novotel](https://stayversus.com/en/brands/mercure-vs-novotel/) - [Holiday Inn vs Novotel](https://stayversus.com/en/brands/holiday-inn-vs-novotel/) Updated 11 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. [How we score](https://stayversus.com/en/about/) --- Source: https://stayversus.com/en/brands/doubletree-vs-novotel/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/