--- title: "Garner vs SureStay: which hotel brand is better?" description: "On the numbers: Garner. Garner vs SureStay, compared across 136 and 397 hotels: guest and Google ratings, hotel age, amenities and who wins in the 15 cities…" url: https://stayversus.com/en/brands/garner-vs-surestay/ language: en source: StayVersus (https://stayversus.com) retrieved: 2026-11-11 --- # Garner vs SureStay Averages across 136 Garner and 397 SureStay hotels, and a head-to-head in the 15 cities where both brands have a hotel. IHG Hotels & Resorts ## [Garner](https://stayversus.com/en/brands/garner/) - **Average guest rating:** 8.3 · - **Hotels tracked:** 136 Best Western Hotels & Resorts ## [SureStay](https://stayversus.com/en/brands/surestay/) - **Average guest rating:** 8.1 · - **Hotels tracked:** 397 The short answer ## On the numbers: Garner Garner leads on 5 of 7 measures. Average guest rating differs by 0.19 points. ## Every measured fact Averages over each brand's hotels. A dot marks the better figure. | | Garner | SureStay | | --- | --- | --- | | Guest ratings | | Average guest rating | 8.29 (+0.19) | 8.10 | | Rated 8 or more | 73% (+13%) | 60% | | Rated below 7 | 5% | 9% | | Average Google rating | 3.98/5 (+0.10) | 3.88/5 | | Guest reviews behind the average | 23,617 | 31,554 | | Same city, head to head (cities where both are rated: 10) | | Cities where it is rated higher | 6 | 3 | | The hotels | | Hotels tracked | 136 | 397 | | Countries | 13 | 18 | | Typical opening year | 1996 | 1996 | | Built or renovated in the last 10 years | 70% | 67% | | Usual check-in | 15:00 | 15:00 | | Usual check-out | 12:00 | 11:00 | | Hotels that list it | | Free breakfast | 72% | 60% | | Swimming pool | 64% | 70% | | Gym | 69% | 53% | | Free parking | 81% | 83% | | Pets allowed | 0% | 25% | | Shuttle | 14% | 10% | | Laundry | 92% | 70% | | Hot tub | 31% | 20% | | Restaurant | 0% | 33% | | Bar | 64% | 65% | | Kitchen | 25% | 10% | ## Both brands, same city The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison. - ### [Phoenix (AZ)](https://stayversus.com/en/united-states/phoenix-az/) United States [Garner Hotel Phoenix Northwest – Surprise by IHG](https://stayversus.com/en/hotel/garner-hotel-phoenix-northwest-surprise-by-ihg-phoenix-az/) 8.2 · Brand average here: 8.2 [SureStay Plus by Best Western Mesa Superstition Springs](https://stayversus.com/en/hotel/surestay-plus-by-best-western-mesa-superstition-springs-phoenix-az/) 8.1 · Brand average here: 7.4 - ### [Houston (TX)](https://stayversus.com/en/united-states/houston-tx/) United States [GARNER HOTEL HOUSTON WESTHEIMER by IHG](https://stayversus.com/en/hotel/garner-hotel-houston-westheimer-by-ihg-houston-tx/) 7.9 · Brand average here: 7.9 [SureStay Plus by Best Western Humble](https://stayversus.com/en/hotel/surestay-plus-by-best-western-humble-houston-tx/) 9.0 · Brand average here: 9.0 - ### [Oklahoma City (OK)](https://stayversus.com/en/united-states/oklahoma-city-ok/) United States [Garner Hotel: Oklahoma City - Quail Springs by IHG](https://stayversus.com/en/hotel/garner-hotel-oklahoma-city-quail-springs-by-ihg-oklahoma-city-ok/) 9.6 · Brand average here: 9.6 [SureStay by Best Western Oklahoma City West](https://stayversus.com/en/hotel/surestay-by-best-western-oklahoma-city-west-oklahoma-city-ok/) 8.1 · Brand average here: 8.1 - ### [Essen](https://stayversus.com/en/germany/essen/) Germany [Garner Hotel Essen Handelshof by IHG](https://stayversus.com/en/hotel/garner-hotel-essen-handelshof-by-ihg-essen/) 8.7 · Brand average here: 8.8 [Hotel Essener Hof; Sure Hotel Collection by Best Western](https://stayversus.com/en/hotel/hotel-essener-hof-sure-hotel-collection-by-best-western-essen/) 8.8 · Brand average here: 8.8 - ### [Pattaya](https://stayversus.com/en/thailand/pattaya/) Thailand [Garner Hotel Pattaya Central By IHG](https://stayversus.com/en/hotel/garner-hotel-pattaya-central-by-ihg-pattaya/) 9.1 · Brand average here: 9.1 [SureStay Plus by Best Western T Pattaya](https://stayversus.com/en/hotel/surestay-plus-by-best-western-t-pattaya-pattaya/) 8.7 · Brand average here: 8.7 - ### [Rome](https://stayversus.com/en/italy/rome/) Italy [Garner Hotel Rome Aurelia](https://stayversus.com/en/hotel/garner-hotel-rome-aurelia-rome/) 7.7 · Brand average here: 7.7 [Hotel Raffaello - Sure Hotel Collection by Best Western](https://stayversus.com/en/hotel/hotel-raffaello-sure-hotel-collection-by-best-western-rome/) 8.9 · Brand average here: 8.9 - ### [Munich](https://stayversus.com/en/germany/munich/) Germany [Garner Hotel Munich - Messe by IHG](https://stayversus.com/en/hotel/garner-hotel-munich-messe-by-ihg-munich/) 8.3 · Brand average here: 8.3 [Sure Hotel by Best Western München Hauptbahnhof](https://stayversus.com/en/hotel/sure-hotel-by-best-western-munchen-hauptbahnhof-munich/) 8.0 · Brand average here: 8.0 - ### [Virginia Beach (VA)](https://stayversus.com/en/united-states/virginia-beach-va/) United States [Garner Virginia Beach North By IHG](https://stayversus.com/en/hotel/garner-virginia-beach-north-by-ihg-virginia-beach-va/) 8.0 · Brand average here: 8.0 [SureStay by Best Western Virginia Beach Royal Clipper](https://stayversus.com/en/hotel/surestay-by-best-western-virginia-beach-royal-clipper-virginia-beach-va/) 7.9 · Brand average here: 7.9 - ### [Reading](https://stayversus.com/en/united-kingdom/reading/) United Kingdom [Garner Hotel Reading City Centre By IHG](https://stayversus.com/en/hotel/garner-hotel-reading-city-centre-by-ihg-reading/) 6.5 · Brand average here: 6.5 [Sure Hotel Reading](https://stayversus.com/en/hotel/sure-hotel-reading-reading/) 8.1 · Brand average here: 8.1 - ### [Topeka (KS)](https://stayversus.com/en/united-states/topeka-ks/) United States [Garner Hotel Topeka West by IHG](https://stayversus.com/en/hotel/garner-hotel-topeka-west-by-ihg-topeka-ks/) 8.8 · Brand average here: 8.8 [SureStay Plus by Best Western Topeka Northwest](https://stayversus.com/en/hotel/surestay-plus-by-best-western-topeka-northwest-topeka-ks/) 6.7 · Brand average here: 6.7 ## Garner or SureStay: common questions ### Is Garner or SureStay better? On average, Garner hotels score 8.29/10 from guests and SureStay hotels 8.10/10. Garner leads on 5 of the 7 measures we compare. Average guest rating differs by 0.19 points. ### When both are in the same city, which is rated higher? In the 10 cities where both have rated hotels, Garner has the higher average in 6 and SureStay in 3. ### Which brand has newer hotels? They are about the same age: the typical hotel of each brand opened in 1996. ### Do Garner and SureStay hotels include free breakfast? 72% of Garner hotels and 60% of SureStay hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book. ### Which brand has more hotels? StayVersus tracks 136 Garner hotels in 13 countries and 397 SureStay hotels in 18 countries. ### Do Garner and SureStay belong to the same company? No. Garner belongs to IHG Hotels & Resorts, SureStay to Best Western Hotels & Resorts. ## More brand match-ups - [Garner vs Holiday Inn Express](https://stayversus.com/en/brands/garner-vs-holiday-inn-express/) - [Garner vs Holiday Inn](https://stayversus.com/en/brands/garner-vs-holiday-inn/) - [Courtyard by Marriott vs Garner](https://stayversus.com/en/brands/courtyard-vs-garner/) - [Garner vs Hampton Inn](https://stayversus.com/en/brands/garner-vs-hampton-inn/) - [Garner vs Hilton Garden Inn](https://stayversus.com/en/brands/garner-vs-hilton-garden-inn/) - [Days Inn vs Garner](https://stayversus.com/en/brands/days-inn-vs-garner/) - [Garner vs Residence Inn by Marriott](https://stayversus.com/en/brands/garner-vs-residence-inn/) - [Holiday Inn Express vs SureStay](https://stayversus.com/en/brands/holiday-inn-express-vs-surestay/) - [Hampton Inn vs SureStay](https://stayversus.com/en/brands/hampton-inn-vs-surestay/) - [Quality Inn vs SureStay](https://stayversus.com/en/brands/quality-inn-vs-surestay/) Updated 6 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. [How we score](https://stayversus.com/en/about/) --- Source: https://stayversus.com/en/brands/garner-vs-surestay/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/