--- title: "ibis vs SureStay: which hotel brand is better?" description: "On the numbers: ibis. ibis vs SureStay, compared across 1,232 and 397 hotels: guest and Google ratings, hotel age, amenities and who wins in the 27 cities…" url: https://stayversus.com/en/brands/ibis-vs-surestay/ language: en source: StayVersus (https://stayversus.com) retrieved: 2026-10-13 --- # ibis vs SureStay Averages across 1,232 ibis and 397 SureStay hotels, and a head-to-head in the 27 cities where both brands have a hotel. Accor ## [ibis](https://stayversus.com/en/brands/ibis/) - **Average guest rating:** 8.2 · - **Hotels tracked:** 1,232 Best Western Hotels & Resorts ## [SureStay](https://stayversus.com/en/brands/surestay/) - **Average guest rating:** 8.1 · - **Hotels tracked:** 397 The short answer ## On the numbers: ibis ibis leads on 5 of 7 measures. The gap in average guest rating is small (0.11), so the hotel you pick matters more than the brand. ## Every measured fact Averages over each brand's hotels. A dot marks the better figure. | | ibis | SureStay | | --- | --- | --- | | Guest ratings | | Average guest rating | 8.21 (+0.11) | 8.10 | | Rated 8 or more | 71% (+11%) | 60% | | Rated below 7 | 3% | 9% | | Average Google rating | 4.05/5 (+0.17) | 3.88/5 | | Guest reviews behind the average | 418,654 | 31,554 | | Same city, head to head (cities where both are rated: 22) | | Cities where it is rated higher | 9 | 13 | | The hotels | | Hotels tracked | 1,232 | 397 | | Countries | 69 | 18 | | Typical opening year | 2007 | 1997 | | Built or renovated in the last 10 years | 57% | 71% | | Usual check-in | 14:00 | 15:00 | | Usual check-out | 12:00 | 11:00 | | Hotels that list it | | Free breakfast | 3% | 63% | | Swimming pool | 19% | 66% | | Gym | 26% | 41% | | Free parking | 51% | 78% | | Pets allowed | 26% | 16% | | Shuttle | 29% | 13% | | Laundry | 91% | 63% | | Hot tub | 2% | 19% | | Restaurant | 32% | 19% | | Bar | 97% | 63% | | Kitchen | 19% | 13% | ## Both brands, same city The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison. - ### [Paris](https://stayversus.com/en/france/paris/) France [ibis Paris Bastille Faubourg-Saint-Antoine 11eme](https://stayversus.com/en/hotel/ibis-paris-bastille-faubourg-saint-antoine-11eme-paris/) 9.0 · Brand average here: 7.8 [Sure Hotel by Best Western Paris Gare du Nord](https://stayversus.com/en/hotel/sure-hotel-by-best-western-paris-gare-du-nord-paris/) 7.2 · Brand average here: 7.2 [Compare these two](https://stayversus.com/en/compare/ibis-paris-bastille-faubourg-saint-antoine-11eme-paris-vs-sure-hotel-by-best-western-paris-gare-du-nord-paris/) - ### [London](https://stayversus.com/en/united-kingdom/london/) United Kingdom [Ibis London Canning Town](https://stayversus.com/en/hotel/ibis-london-canning-town-london/) 8.8 · Brand average here: 8.2 [Queensway Hotel, Sure Hotel Collection by Best Western](https://stayversus.com/en/hotel/queensway-hotel-sure-hotel-collection-by-best-western-london/) 7.2 · Brand average here: 7.2 [Compare these two](https://stayversus.com/en/compare/ibis-london-canning-town-london-vs-queensway-hotel-sure-hotel-collection-by-best-western-london/) - ### [Bangkok](https://stayversus.com/en/thailand/bangkok/) Thailand [Ibis Bangkok Sukhumvit 24](https://stayversus.com/en/hotel/ibis-bangkok-sukhumvit-24-bangkok/) 8.9 · Brand average here: 8.5 [SimpleStay Chatuchak, SureStay Collection by Best Western](https://stayversus.com/en/hotel/simplestay-chatuchak-surestay-collection-by-best-western-bangkok/) 9.1 · Brand average here: 9.1 [Compare these two](https://stayversus.com/en/compare/ibis-bangkok-sukhumvit-24-bangkok-vs-simplestay-chatuchak-surestay-collection-by-best-western-bangkok/) - ### [Munich](https://stayversus.com/en/germany/munich/) Germany [Ibis Muenchen City Arnulfpark](https://stayversus.com/en/hotel/ibis-muenchen-city-arnulfpark-munich/) 8.5 · Brand average here: 8.3 [Sure Hotel by Best Western München Hauptbahnhof](https://stayversus.com/en/hotel/sure-hotel-by-best-western-munchen-hauptbahnhof-munich/) 8.0 · Brand average here: 8.0 [Compare these two](https://stayversus.com/en/compare/ibis-muenchen-city-arnulfpark-munich-vs-sure-hotel-by-best-western-munchen-hauptbahnhof-munich/) - ### [Bordeaux](https://stayversus.com/en/france/bordeaux/) France [ibis Bordeaux Centre Gare Saint-Jean Euratlantique](https://stayversus.com/en/hotel/ibis-bordeaux-centre-gare-saint-jean-euratlantique-bordeaux/) 8.6 · Brand average here: 8.3 [Sure Hotel by Best Western Bordeaux Lac](https://stayversus.com/en/hotel/sure-hotel-by-best-western-bordeaux-lac-bordeaux/) 8.2 · Brand average here: 8.2 [Compare these two](https://stayversus.com/en/compare/ibis-bordeaux-centre-gare-saint-jean-euratlantique-bordeaux-vs-sure-hotel-by-best-western-bordeaux-lac-bordeaux/) - ### [Milan](https://stayversus.com/en/italy/milan/) Italy [Ibis Milano Centro Hotel](https://stayversus.com/en/hotel/ibis-milano-centro-hotel-milan/) 7.9 · Brand average here: 7.7 [Jet Hotel, Sure Hotel Collection by Best Western](https://stayversus.com/en/hotel/jet-hotel-sure-hotel-collection-by-best-western-milan/) 6.9 · Brand average here: 7.9 [Compare these two](https://stayversus.com/en/compare/ibis-milano-centro-hotel-milan-vs-jet-hotel-sure-hotel-collection-by-best-western-milan/) - ### [Nantes](https://stayversus.com/en/france/nantes/) France [ibis Nantes La Beaujoire Parc Expo](https://stayversus.com/en/hotel/ibis-nantes-la-beaujoire-parc-expo-nantes/) 8.9 · Brand average here: 8.3 [Sure Hotel by Best Western Nantes Beaujoire](https://stayversus.com/en/hotel/sure-hotel-by-best-western-nantes-beaujoire-nantes/) 7.7 · Brand average here: 7.7 [Compare these two](https://stayversus.com/en/compare/ibis-nantes-la-beaujoire-parc-expo-nantes-vs-sure-hotel-by-best-western-nantes-beaujoire-nantes/) - ### [Caen](https://stayversus.com/en/france/caen/) France [ibis Caen Centre](https://stayversus.com/en/hotel/ibis-caen-centre-caen/) 8.8 · Brand average here: 8.8 [Sure Hotel by Best Western Caen Memorial](https://stayversus.com/en/hotel/sure-hotel-by-best-western-caen-memorial-caen/) 8.4 · Brand average here: 8.4 [Compare these two](https://stayversus.com/en/compare/ibis-caen-centre-caen-vs-sure-hotel-by-best-western-caen-memorial-caen/) - ### [Carlisle](https://stayversus.com/en/united-kingdom/carlisle/) United Kingdom [ibis Carlisle City Centre](https://stayversus.com/en/hotel/ibis-carlisle-city-centre-carlisle/) 8.5 · Brand average here: 8.5 [Crown & Mitre Hotel; Sure Hotel Collection by Best Western](https://stayversus.com/en/hotel/crown-mitre-hotel-sure-hotel-collection-by-best-western-carlisle/) 8.4 · Brand average here: 8.2 [Compare these two](https://stayversus.com/en/compare/crown-mitre-hotel-sure-hotel-collection-by-best-western-carlisle-vs-ibis-carlisle-city-centre-carlisle/) - ### [Beziers](https://stayversus.com/en/france/beziers/) France [ibis Béziers Est Méditerranée](https://stayversus.com/en/hotel/ibis-beziers-est-mediterranee-beziers/) 6.8 · Brand average here: 6.8 [Sure Hotel by Best Western Beziers Le Monestie](https://stayversus.com/en/hotel/sure-hotel-by-best-western-beziers-le-monestie-beziers/) 9.4 · Brand average here: 9.4 [Compare these two](https://stayversus.com/en/compare/ibis-beziers-est-mediterranee-beziers-vs-sure-hotel-by-best-western-beziers-le-monestie-beziers/) - ### [Anglet](https://stayversus.com/en/france/anglet/) France [ibis Biarritz-Anglet Aéroport](https://stayversus.com/en/hotel/ibis-biarritz-anglet-aeroport-anglet/) 8.3 · Brand average here: 8.3 [Sure Hotel by Best Western Biarritz Aeroport](https://stayversus.com/en/hotel/sure-hotel-by-best-western-biarritz-aeroport-anglet/) 8.4 · Brand average here: 8.4 [Compare these two](https://stayversus.com/en/compare/ibis-biarritz-anglet-aeroport-anglet-vs-sure-hotel-by-best-western-biarritz-aeroport-anglet/) - ### [Pattaya](https://stayversus.com/en/thailand/pattaya/) Thailand [Ibis Pattaya](https://stayversus.com/en/hotel/ibis-pattaya-pattaya/) 8.3 · Brand average here: 8.3 [SureStay Plus by Best Western T Pattaya](https://stayversus.com/en/hotel/surestay-plus-by-best-western-t-pattaya-pattaya/) 8.7 · Brand average here: 8.7 [Compare these two](https://stayversus.com/en/compare/ibis-pattaya-pattaya-vs-surestay-plus-by-best-western-t-pattaya-pattaya/) ## ibis or SureStay: common questions ### Is ibis or SureStay better? On average, ibis hotels score 8.21/10 from guests and SureStay hotels 8.10/10. ibis leads on 5 of the 7 measures we compare. The gap in average guest rating is small (0.11), so the hotel you pick matters more than the brand. ### When both are in the same city, which is rated higher? In the 22 cities where both have rated hotels, ibis has the higher average in 9 and SureStay in 13. ### Which brand has newer hotels? The typical ibis hotel opened in 2007, the typical SureStay hotel in 1997. ### Do ibis and SureStay hotels include free breakfast? 3% of ibis hotels and 63% of SureStay hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book. ### Which brand has more hotels? StayVersus tracks 1,232 ibis hotels in 69 countries and 397 SureStay hotels in 18 countries. ### Do ibis and SureStay belong to the same company? No. ibis belongs to Accor, SureStay to Best Western Hotels & Resorts. ## More brand match-ups - [ibis vs Mercure](https://stayversus.com/en/brands/ibis-vs-mercure/) - [ibis vs Novotel](https://stayversus.com/en/brands/ibis-vs-novotel/) - [Holiday Inn Express vs ibis](https://stayversus.com/en/brands/holiday-inn-express-vs-ibis/) - [Campanile vs ibis](https://stayversus.com/en/brands/campanile-vs-ibis/) - [ibis vs Kyriad](https://stayversus.com/en/brands/ibis-vs-kyriad/) - [ibis vs Ramada](https://stayversus.com/en/brands/ibis-vs-ramada/) - [ibis vs ibis budget](https://stayversus.com/en/brands/ibis-vs-ibis-budget/) - [Holiday Inn Express vs SureStay](https://stayversus.com/en/brands/holiday-inn-express-vs-surestay/) - [Hampton Inn vs SureStay](https://stayversus.com/en/brands/hampton-inn-vs-surestay/) - [Quality Inn vs SureStay](https://stayversus.com/en/brands/quality-inn-vs-surestay/) Updated 12 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. [How we score](https://stayversus.com/en/about/) --- Source: https://stayversus.com/en/brands/ibis-vs-surestay/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/