--- title: "Meliá vs Mercure: which hotel brand is better?" description: "On the numbers: Meliá. Meliá vs Mercure, compared across 195 and 1,191 hotels: guest and Google ratings, hotel age, amenities and who wins in the 41 cities…" url: https://stayversus.com/en/brands/melia-vs-mercure/ language: en source: StayVersus (https://stayversus.com) retrieved: 2026-10-12 --- # Meliá vs Mercure Averages across 195 Meliá and 1,191 Mercure hotels, and a head-to-head in the 41 cities where both brands have a hotel. Meliá Hotels International ## [Meliá](https://stayversus.com/en/brands/melia/) - **Average guest rating:** 8.7 · - **Hotels tracked:** 195 Accor ## [Mercure](https://stayversus.com/en/brands/mercure/) - **Average guest rating:** 8.4 · - **Hotels tracked:** 1,191 The short answer ## On the numbers: Meliá Meliá leads on 4 of 7 measures. Average guest rating differs by 0.25 points. ## Every measured fact Averages over each brand's hotels. A dot marks the better figure. | | Meliá | Mercure | | --- | --- | --- | | Guest ratings | | Average guest rating | 8.68 (+0.25) | 8.43 | | Rated 8 or more | 91% (+10%) | 81% | | Rated below 7 | 1% | 2% | | Average Google rating | 4.31/5 (+0.12) | 4.19/5 | | Guest reviews behind the average | 93,921 | 341,647 | | Same city, head to head (cities where both are rated: 34) | | Cities where it is rated higher | 25 | 9 | | The hotels | | Hotels tracked | 195 | 1,191 | | Countries | 37 | 69 | | Typical opening year | 2004 | 2007 | | Built or renovated in the last 10 years | 66% | 65% | | Usual check-in | 15:00 | 14:00 | | Usual check-out | 12:00 | 12:00 | | Hotels that list it | | Free breakfast | 7% | 1% | | Swimming pool | 73% | 41% | | Gym | 70% | 59% | | Free parking | 35% | 43% | | Pets allowed | 1% | 18% | | Shuttle | 32% | 26% | | Laundry | 88% | 93% | | Hot tub | 30% | 13% | | Restaurant | 1% | 27% | | Bar | 99% | 98% | | Kitchen | 13% | 24% | ## Both brands, same city The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison. - ### [Paris](https://stayversus.com/en/france/paris/) France [Melia Paris La Defense Hotel](https://stayversus.com/en/hotel/melia-paris-la-defense-hotel-paris/) 8.6 · Brand average here: 8.5 [Mercure Paris Bercy Bibliotheque Hotel](https://stayversus.com/en/hotel/mercure-paris-bercy-bibliotheque-hotel-paris/) 8.8 · Brand average here: 8.0 [Compare these two](https://stayversus.com/en/compare/melia-paris-la-defense-hotel-paris-vs-mercure-paris-bercy-bibliotheque-hotel-paris/) - ### [Shanghai](https://stayversus.com/en/china/shanghai/) China [Melia Shanghai Parkside](https://stayversus.com/en/hotel/melia-shanghai-parkside-shanghai/) 9.3 · Brand average here: 9.3 [Mercure Shanghai Hongqiao SOHO](https://stayversus.com/en/hotel/mercure-shanghai-hongqiao-soho-shanghai/) 8.7 · Brand average here: 8.3 [Compare these two](https://stayversus.com/en/compare/melia-shanghai-parkside-shanghai-vs-mercure-shanghai-hongqiao-soho-shanghai/) - ### [São Paulo](https://stayversus.com/en/brazil/sao-paulo/) Brazil [Sao Paulo Nacoes Unidas Affiliated by Melia](https://stayversus.com/en/hotel/sao-paulo-nacoes-unidas-affiliated-by-melia-sao-paulo/) 8.3 · Brand average here: 7.8 [Mercure Sao Paulo Moema Times Square](https://stayversus.com/en/hotel/mercure-sao-paulo-moema-times-square-sao-paulo/) 9.0 · Brand average here: 8.1 [Compare these two](https://stayversus.com/en/compare/mercure-sao-paulo-moema-times-square-sao-paulo-vs-sao-paulo-nacoes-unidas-affiliated-by-melia-sao-paulo/) - ### [London](https://stayversus.com/en/united-kingdom/london/) United Kingdom [The Level at Melia White House](https://stayversus.com/en/hotel/the-level-at-melia-white-house-london/) 9.0 · Brand average here: 8.4 [Mercure London Earls Court](https://stayversus.com/en/hotel/mercure-london-earls-court-london/) 8.6 · Brand average here: 8.1 [Compare these two](https://stayversus.com/en/compare/mercure-london-earls-court-london-vs-the-level-at-melia-white-house-london/) - ### [Berlin](https://stayversus.com/en/germany/berlin/) Germany [Melia Berlin](https://stayversus.com/en/hotel/melia-berlin-berlin/) 8.9 · Brand average here: 8.9 [Mercure Hotel & Residenz Berlin Checkpoint Charlie](https://stayversus.com/en/hotel/mercure-hotel-residenz-berlin-checkpoint-charlie-berlin/) 9.0 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/melia-berlin-berlin-vs-mercure-hotel-residenz-berlin-checkpoint-charlie-berlin/) - ### [Munich](https://stayversus.com/en/germany/munich/) Germany [Hotel München City Center Affiliated by Melia](https://stayversus.com/en/hotel/hotel-munchen-city-center-affiliated-by-melia-munich/) 8.6 · Brand average here: 8.6 [Mercure Hotel Muenchen Altstadt](https://stayversus.com/en/hotel/mercure-hotel-muenchen-altstadt-munich/) 9.0 · Brand average here: 8.3 [Compare these two](https://stayversus.com/en/compare/hotel-munchen-city-center-affiliated-by-melia-munich-vs-mercure-hotel-muenchen-altstadt-munich/) - ### [Frankfurt](https://stayversus.com/en/germany/frankfurt-am-main/) Germany [Meliá Frankfurt City](https://stayversus.com/en/hotel/melia-frankfurt-city-frankfurt-am-main/) 9.0 · Brand average here: 8.6 [Mercure Residenz Frankfurt Messe Hotel](https://stayversus.com/en/hotel/mercure-residenz-frankfurt-messe-hotel-frankfurt-am-main/) 8.1 · Brand average here: 7.9 [Compare these two](https://stayversus.com/en/compare/melia-frankfurt-city-frankfurt-am-main-vs-mercure-residenz-frankfurt-messe-hotel-frankfurt-am-main/) - ### [Vienna](https://stayversus.com/en/austria/vienna/) Austria [Melia Vienna](https://stayversus.com/en/hotel/melia-vienna-vienna/) 8.1 · Brand average here: 8.1 [Mercure Wien Zentrum Hotel](https://stayversus.com/en/hotel/mercure-wien-zentrum-hotel-vienna/) 9.0 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/melia-vienna-vienna-vs-mercure-wien-zentrum-hotel-vienna/) - ### [Bali](https://stayversus.com/en/indonesia/bali/) Indonesia [Sol by Meliá Benoa Bali - All Inclusive](https://stayversus.com/en/hotel/sol-by-melia-benoa-bali-all-inclusive-bali/) 8.5 · Brand average here: 8.5 [Mercure Bali Legian Hotel](https://stayversus.com/en/hotel/mercure-bali-legian-hotel-bali/) 8.6 · Brand average here: 8.3 [Compare these two](https://stayversus.com/en/compare/mercure-bali-legian-hotel-bali-vs-sol-by-melia-benoa-bali-all-inclusive-bali/) - ### [Kuala Lumpur](https://stayversus.com/en/malaysia/kuala-lumpur/) Malaysia [Melia Kuala Lumpur](https://stayversus.com/en/hotel/melia-kuala-lumpur-kuala-lumpur/) 8.5 · Brand average here: 8.5 [Mercure Living Putrajaya](https://stayversus.com/en/hotel/mercure-living-putrajaya-kuala-lumpur/) 9.4 · Brand average here: 9.0 [Compare these two](https://stayversus.com/en/compare/melia-kuala-lumpur-kuala-lumpur-vs-mercure-living-putrajaya-kuala-lumpur/) - ### [Hanoi](https://stayversus.com/en/vietnam/hanoi/) Vietnam [Melia Ba Vi Mountain Retreat](https://stayversus.com/en/hotel/melia-ba-vi-mountain-retreat-hanoi/) 9.0 · Brand average here: 8.9 [Mercure Hanoi La Gare Hotel](https://stayversus.com/en/hotel/mercure-hanoi-la-gare-hotel-hanoi/) 8.5 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/melia-ba-vi-mountain-retreat-hanoi-vs-mercure-hanoi-la-gare-hotel-hanoi/) - ### [Dubai](https://stayversus.com/en/united-arab-emirates/dubai/) United Arab Emirates [Meliá Desert Palm member of Meliá Collection](https://stayversus.com/en/hotel/melia-desert-palm-member-of-melia-collection-dubai/) 8.5 · Brand average here: 8.5 [Mercure Dubai Deira](https://stayversus.com/en/hotel/mercure-dubai-deira-dubai/) 8.8 · Brand average here: 8.3 [Compare these two](https://stayversus.com/en/compare/melia-desert-palm-member-of-melia-collection-dubai-vs-mercure-dubai-deira-dubai/) ## Meliá or Mercure: common questions ### Is Meliá or Mercure better? On average, Meliá hotels score 8.68/10 from guests and Mercure hotels 8.43/10. Meliá leads on 4 of the 7 measures we compare. Average guest rating differs by 0.25 points. ### When both are in the same city, which is rated higher? In the 34 cities where both have rated hotels, Meliá has the higher average in 25 and Mercure in 9. ### Which brand has newer hotels? The typical Mercure hotel opened in 2007, the typical Meliá hotel in 2004. ### Do Meliá and Mercure hotels include free breakfast? 7% of Meliá hotels and 1% of Mercure hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book. ### Which brand has more hotels? StayVersus tracks 195 Meliá hotels in 37 countries and 1,191 Mercure hotels in 69 countries. ### Do Meliá and Mercure belong to the same company? No. Meliá belongs to Meliá Hotels International, Mercure to Accor. ## More brand match-ups - [Meliá vs Novotel](https://stayversus.com/en/brands/melia-vs-novotel/) - [Meliá vs NH Hotels](https://stayversus.com/en/brands/melia-vs-nh-hotels/) - [Hilton Hotels & Resorts vs Meliá](https://stayversus.com/en/brands/hilton-vs-melia/) - [InterContinental vs Meliá](https://stayversus.com/en/brands/intercontinental-vs-melia/) - [Holiday Inn vs Meliá](https://stayversus.com/en/brands/holiday-inn-vs-melia/) - [Marriott Hotels vs Meliá](https://stayversus.com/en/brands/marriott-vs-melia/) - [ibis vs Mercure](https://stayversus.com/en/brands/ibis-vs-mercure/) - [Holiday Inn vs Mercure](https://stayversus.com/en/brands/holiday-inn-vs-mercure/) - [Mercure vs Novotel](https://stayversus.com/en/brands/mercure-vs-novotel/) - [Holiday Inn Express vs Mercure](https://stayversus.com/en/brands/holiday-inn-express-vs-mercure/) Updated 11 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. [How we score](https://stayversus.com/en/about/) --- Source: https://stayversus.com/en/brands/melia-vs-mercure/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/