--- title: "Meliá vs Novotel: which hotel brand is better?" description: "On the numbers: Meliá. Meliá vs Novotel, compared across 195 and 639 hotels: guest and Google ratings, hotel age, amenities and who wins in the 40 cities…" url: https://stayversus.com/en/brands/melia-vs-novotel/ language: en source: StayVersus (https://stayversus.com) retrieved: 2026-10-12 --- # Meliá vs Novotel Averages across 195 Meliá and 639 Novotel hotels, and a head-to-head in the 40 cities where both brands have a hotel. Meliá Hotels International ## [Meliá](https://stayversus.com/en/brands/melia/) - **Average guest rating:** 8.7 · - **Hotels tracked:** 195 Accor ## [Novotel](https://stayversus.com/en/brands/novotel/) - **Average guest rating:** 8.5 · - **Hotels tracked:** 639 The short answer ## On the numbers: Meliá Meliá leads on 4 of 7 measures. Average guest rating differs by 0.21 points. ## Every measured fact Averages over each brand's hotels. A dot marks the better figure. | | Meliá | Novotel | | --- | --- | --- | | Guest ratings | | Average guest rating | 8.68 (+0.21) | 8.47 | | Rated 8 or more | 91% (+6%) | 85% | | Rated below 7 | 1% | 1% | | Average Google rating | 4.31/5 | 4.29/5 | | Guest reviews behind the average | 93,921 | 379,909 | | Same city, head to head (cities where both are rated: 36) | | Cities where it is rated higher | 20 | 12 | | The hotels | | Hotels tracked | 195 | 639 | | Countries | 37 | 71 | | Typical opening year | 2004 | 2009 | | Built or renovated in the last 10 years | 66% | 59% | | Usual check-in | 15:00 | 14:00 | | Usual check-out | 12:00 | 12:00 | | Hotels that list it | | Free breakfast | 7% | 1% | | Swimming pool | 73% | 65% | | Gym | 70% | 76% | | Free parking | 35% | 47% | | Pets allowed | 1% | 23% | | Shuttle | 32% | 30% | | Laundry | 88% | 96% | | Hot tub | 30% | 15% | | Restaurant | 1% | 40% | | Bar | 99% | 100% | | Kitchen | 13% | 24% | ## Both brands, same city The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison. - ### [Paris](https://stayversus.com/en/france/paris/) France [Melia Paris La Defense Hotel](https://stayversus.com/en/hotel/melia-paris-la-defense-hotel-paris/) 8.6 · Brand average here: 8.5 [Novotel Paris Les Halles Hotel](https://stayversus.com/en/hotel/novotel-paris-les-halles-hotel-paris/) 8.7 · Brand average here: 8.1 [Compare these two](https://stayversus.com/en/compare/melia-paris-la-defense-hotel-paris-vs-novotel-paris-les-halles-hotel-paris/) - ### [Shanghai](https://stayversus.com/en/china/shanghai/) China [Melia Shanghai Parkside](https://stayversus.com/en/hotel/melia-shanghai-parkside-shanghai/) 9.3 · Brand average here: 9.3 [Novotel Shanghai Clover](https://stayversus.com/en/hotel/novotel-shanghai-clover-shanghai/) 9.1 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/melia-shanghai-parkside-shanghai-vs-novotel-shanghai-clover-shanghai/) - ### [London](https://stayversus.com/en/united-kingdom/london/) United Kingdom [The Level at Melia White House](https://stayversus.com/en/hotel/the-level-at-melia-white-house-london/) 9.0 · Brand average here: 8.4 [Novotel London Brentford Hotel](https://stayversus.com/en/hotel/novotel-london-brentford-hotel-london/) 8.7 · Brand average here: 8.4 [Compare these two](https://stayversus.com/en/compare/novotel-london-brentford-hotel-london-vs-the-level-at-melia-white-house-london/) - ### [Madrid](https://stayversus.com/en/spain/madrid/) Spain [Casa de Las Artes, Member of Meliá Collection](https://stayversus.com/en/hotel/casa-de-las-artes-member-of-melia-collection-madrid/) 9.2 · Brand average here: 8.5 [Novotel Madrid Center](https://stayversus.com/en/hotel/novotel-madrid-center-madrid/) 8.8 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/casa-de-las-artes-member-of-melia-collection-madrid-vs-novotel-madrid-center-madrid/) - ### [São Paulo](https://stayversus.com/en/brazil/sao-paulo/) Brazil [Sao Paulo Nacoes Unidas Affiliated by Melia](https://stayversus.com/en/hotel/sao-paulo-nacoes-unidas-affiliated-by-melia-sao-paulo/) 8.3 · Brand average here: 7.8 [NOVOTEL SAO PAULO MORUMBI](https://stayversus.com/en/hotel/novotel-sao-paulo-morumbi-sao-paulo/) 8.7 · Brand average here: 8.2 [Compare these two](https://stayversus.com/en/compare/novotel-sao-paulo-morumbi-sao-paulo-vs-sao-paulo-nacoes-unidas-affiliated-by-melia-sao-paulo/) - ### [Phuket](https://stayversus.com/en/thailand/phuket/) Thailand [Melia Phuket Mai Khao](https://stayversus.com/en/hotel/melia-phuket-mai-khao-phuket/) 8.9 · Brand average here: 8.9 [Novotel Phuket Kamala Beach Hotel](https://stayversus.com/en/hotel/novotel-phuket-kamala-beach-hotel-phuket/) 8.6 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/melia-phuket-mai-khao-phuket-vs-novotel-phuket-kamala-beach-hotel-phuket/) - ### [Hanoi](https://stayversus.com/en/vietnam/hanoi/) Vietnam [Melia Ba Vi Mountain Retreat](https://stayversus.com/en/hotel/melia-ba-vi-mountain-retreat-hanoi/) 9.0 · Brand average here: 8.9 [Novotel Hanoi Thai Ha](https://stayversus.com/en/hotel/novotel-hanoi-thai-ha-hanoi/) 8.9 · Brand average here: 8.9 [Compare these two](https://stayversus.com/en/compare/melia-ba-vi-mountain-retreat-hanoi-vs-novotel-hanoi-thai-ha-hanoi/) - ### [Dubai](https://stayversus.com/en/united-arab-emirates/dubai/) United Arab Emirates [Meliá Desert Palm member of Meliá Collection](https://stayversus.com/en/hotel/melia-desert-palm-member-of-melia-collection-dubai/) 8.5 · Brand average here: 8.5 [Novotel Dubai World Trade Centre](https://stayversus.com/en/hotel/novotel-dubai-world-trade-centre-dubai/) 8.7 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/melia-desert-palm-member-of-melia-collection-dubai-vs-novotel-dubai-world-trade-centre-dubai/) - ### [Munich](https://stayversus.com/en/germany/munich/) Germany [Hotel München City Center Affiliated by Melia](https://stayversus.com/en/hotel/hotel-munchen-city-center-affiliated-by-melia-munich/) 8.6 · Brand average here: 8.6 [Novotel Muenchen City Arnulfpark](https://stayversus.com/en/hotel/novotel-muenchen-city-arnulfpark-munich/) 8.9 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/hotel-munchen-city-center-affiliated-by-melia-munich-vs-novotel-muenchen-city-arnulfpark-munich/) - ### [Bali](https://stayversus.com/en/indonesia/bali/) Indonesia [Sol by Meliá Benoa Bali - All Inclusive](https://stayversus.com/en/hotel/sol-by-melia-benoa-bali-all-inclusive-bali/) 8.5 · Brand average here: 8.5 [Novotel Bali Ubud Resort](https://stayversus.com/en/hotel/novotel-bali-ubud-resort-bali/) 8.8 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/novotel-bali-ubud-resort-bali-vs-sol-by-melia-benoa-bali-all-inclusive-bali/) - ### [Nha Trang](https://stayversus.com/en/vietnam/nha-trang/) Vietnam [Vinpearl Empire Nha Trang, Affiliated by Meliá](https://stayversus.com/en/hotel/vinpearl-empire-nha-trang-affiliated-by-melia-nha-trang/) 9.1 · Brand average here: 9.0 [Novotel Nha Trang Hotel](https://stayversus.com/en/hotel/novotel-nha-trang-hotel-nha-trang/) 9.0 · Brand average here: 9.0 [Compare these two](https://stayversus.com/en/compare/novotel-nha-trang-hotel-nha-trang-vs-vinpearl-empire-nha-trang-affiliated-by-melia-nha-trang/) - ### [Barcelona](https://stayversus.com/en/spain/barcelona/) Spain [Meliá Barcelona Sky](https://stayversus.com/en/hotel/melia-barcelona-sky-barcelona/) 8.4 · Brand average here: 8.4 [Novotel Barcelona City](https://stayversus.com/en/hotel/novotel-barcelona-city-barcelona/) 8.4 · Brand average here: 8.3 [Compare these two](https://stayversus.com/en/compare/melia-barcelona-sky-barcelona-vs-novotel-barcelona-city-barcelona/) ## Meliá or Novotel: common questions ### Is Meliá or Novotel better? On average, Meliá hotels score 8.68/10 from guests and Novotel hotels 8.47/10. Meliá leads on 4 of the 7 measures we compare. Average guest rating differs by 0.21 points. ### When both are in the same city, which is rated higher? In the 36 cities where both have rated hotels, Meliá has the higher average in 20 and Novotel in 12. ### Which brand has newer hotels? The typical Novotel hotel opened in 2009, the typical Meliá hotel in 2004. ### Do Meliá and Novotel hotels include free breakfast? 7% of Meliá hotels and 1% of Novotel hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book. ### Which brand has more hotels? StayVersus tracks 195 Meliá hotels in 37 countries and 639 Novotel hotels in 71 countries. ### Do Meliá and Novotel belong to the same company? No. Meliá belongs to Meliá Hotels International, Novotel to Accor. ## More brand match-ups - [Meliá vs Mercure](https://stayversus.com/en/brands/melia-vs-mercure/) - [Meliá vs NH Hotels](https://stayversus.com/en/brands/melia-vs-nh-hotels/) - [Hilton Hotels & Resorts vs Meliá](https://stayversus.com/en/brands/hilton-vs-melia/) - [InterContinental vs Meliá](https://stayversus.com/en/brands/intercontinental-vs-melia/) - [Holiday Inn vs Meliá](https://stayversus.com/en/brands/holiday-inn-vs-melia/) - [Marriott Hotels vs Meliá](https://stayversus.com/en/brands/marriott-vs-melia/) - [ibis vs Novotel](https://stayversus.com/en/brands/ibis-vs-novotel/) - [Mercure vs Novotel](https://stayversus.com/en/brands/mercure-vs-novotel/) - [Holiday Inn vs Novotel](https://stayversus.com/en/brands/holiday-inn-vs-novotel/) - [Holiday Inn Express vs Novotel](https://stayversus.com/en/brands/holiday-inn-express-vs-novotel/) Updated 12 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. [How we score](https://stayversus.com/en/about/) --- Source: https://stayversus.com/en/brands/melia-vs-novotel/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/