--- title: "NH Hotels vs Novotel: which hotel brand is better?" description: "On the numbers: too close to call. NH Hotels vs Novotel, compared across 300 and 639 hotels: guest and Google ratings, hotel age, amenities and who wins in…" url: https://stayversus.com/en/brands/nh-hotels-vs-novotel/ language: en source: StayVersus (https://stayversus.com) retrieved: 2026-10-14 --- # NH Hotels vs Novotel Averages across 300 NH Hotels and 639 Novotel hotels, and a head-to-head in the 52 cities where both brands have a hotel. Minor Hotels ## [NH Hotels](https://stayversus.com/en/brands/nh-hotels/) - **Average guest rating:** 8.5 · - **Hotels tracked:** 300 Accor ## [Novotel](https://stayversus.com/en/brands/novotel/) - **Average guest rating:** 8.5 · - **Hotels tracked:** 639 The short answer ## On the numbers: too close to call Each brand leads on 2 measures. The gap in average guest rating is small (0.04), so the hotel you pick matters more than the brand. ## Every measured fact Averages over each brand's hotels. A dot marks the better figure. | | NH Hotels | Novotel | | --- | --- | --- | | Guest ratings | | Average guest rating | 8.51 | 8.47 | | Rated 8 or more | 89% (+4%) | 85% | | Rated below 7 | 0% | 1% | | Average Google rating | 4.30/5 | 4.29/5 | | Guest reviews behind the average | 55,596 | 379,909 | | Same city, head to head (cities where both are rated: 44) | | Cities where it is rated higher | 26 | 15 | | The hotels | | Hotels tracked | 300 | 639 | | Countries | 34 | 71 | | Typical opening year | 1994 | 2009 | | Built or renovated in the last 10 years | 28% | 59% | | Usual check-in | 15:00 | 14:00 | | Usual check-out | 12:00 | 12:00 | | Hotels that list it | | Free breakfast | 4% | 1% | | Swimming pool | 22% | 65% | | Gym | 67% | 76% | | Free parking | 12% | 47% | | Pets allowed | 0% | 23% | | Shuttle | 18% | 30% | | Laundry | 99% | 96% | | Hot tub | 7% | 15% | | Restaurant | 0% | 40% | | Bar | 100% | 100% | | Kitchen | 17% | 24% | ## Both brands, same city The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison. - ### [Paris](https://stayversus.com/en/france/paris/) France [NH Paris Gare de l'Est](https://stayversus.com/en/hotel/nh-paris-gare-de-l-est-paris/) 8.3 · Brand average here: 8.2 [Novotel Paris Les Halles Hotel](https://stayversus.com/en/hotel/novotel-paris-les-halles-hotel-paris/) 8.7 · Brand average here: 8.1 [Compare these two](https://stayversus.com/en/compare/nh-paris-gare-de-l-est-paris-vs-novotel-paris-les-halles-hotel-paris/) - ### [Madrid](https://stayversus.com/en/spain/madrid/) Spain [NH Collection Madrid Suecia](https://stayversus.com/en/hotel/nh-collection-madrid-suecia-madrid/) 9.2 · Brand average here: 8.6 [Novotel Madrid Center](https://stayversus.com/en/hotel/novotel-madrid-center-madrid/) 8.8 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/nh-collection-madrid-suecia-madrid-vs-novotel-madrid-center-madrid/) - ### [Barcelona](https://stayversus.com/en/spain/barcelona/) Spain [NH Collection Barcelona Constanza](https://stayversus.com/en/hotel/nh-collection-barcelona-constanza-barcelona/) 8.6 · Brand average here: 8.4 [Novotel Barcelona City](https://stayversus.com/en/hotel/novotel-barcelona-city-barcelona/) 8.4 · Brand average here: 8.3 [Compare these two](https://stayversus.com/en/compare/nh-collection-barcelona-constanza-barcelona-vs-novotel-barcelona-city-barcelona/) - ### [Amsterdam](https://stayversus.com/en/netherlands/amsterdam/) Netherlands [NH Collection Amsterdam Flower Market](https://stayversus.com/en/hotel/nh-collection-amsterdam-flower-market-amsterdam/) 8.8 · Brand average here: 8.4 [Novotel Amsterdam Schiphol Airport](https://stayversus.com/en/hotel/novotel-amsterdam-schiphol-airport-amsterdam/) 8.7 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/nh-collection-amsterdam-flower-market-amsterdam-vs-novotel-amsterdam-schiphol-airport-amsterdam/) - ### [Brussels](https://stayversus.com/en/belgium/brussels/) Belgium [NH Collection Brussels Centre](https://stayversus.com/en/hotel/nh-collection-brussels-centre-brussels/) 8.8 · Brand average here: 8.6 [Novotel Brussels off Grand Place](https://stayversus.com/en/hotel/novotel-brussels-off-grand-place-brussels/) 8.7 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/nh-collection-brussels-centre-brussels-vs-novotel-brussels-off-grand-place-brussels/) - ### [Milan](https://stayversus.com/en/italy/milan/) Italy [NH Milano Corso Buenos Aires](https://stayversus.com/en/hotel/nh-milano-corso-buenos-aires-milan/) 8.9 · Brand average here: 8.3 [Novotel Milano Linate Aeroporto Hotel](https://stayversus.com/en/hotel/novotel-milano-linate-aeroporto-hotel-milan/) 7.8 · Brand average here: 7.8 [Compare these two](https://stayversus.com/en/compare/nh-milano-corso-buenos-aires-milan-vs-novotel-milano-linate-aeroporto-hotel-milan/) - ### [Munich](https://stayversus.com/en/germany/munich/) Germany [NH Collection Munchen Bavaria](https://stayversus.com/en/hotel/nh-collection-munchen-bavaria-munich/) 9.1 · Brand average here: 8.4 [Novotel Muenchen City Arnulfpark](https://stayversus.com/en/hotel/novotel-muenchen-city-arnulfpark-munich/) 8.9 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/nh-collection-munchen-bavaria-munich-vs-novotel-muenchen-city-arnulfpark-munich/) - ### [Buenos Aires](https://stayversus.com/en/argentina/buenos-aires/) Argentina [NH Collection Buenos Aires Jousten](https://stayversus.com/en/hotel/nh-collection-buenos-aires-jousten-buenos-aires/) 8.7 · Brand average here: 8.2 [Novotel Buenos Aires](https://stayversus.com/en/hotel/novotel-buenos-aires-buenos-aires/) 8.5 · Brand average here: 8.5 [Compare these two](https://stayversus.com/en/compare/nh-collection-buenos-aires-jousten-buenos-aires-vs-novotel-buenos-aires-buenos-aires/) - ### [Bogota](https://stayversus.com/en/colombia/bogota/) Colombia [NH Collection Royal Hacienda](https://stayversus.com/en/hotel/nh-collection-royal-hacienda-bogota/) 9.2 · Brand average here: 8.7 [Novotel Bogotá Parque 93](https://stayversus.com/en/hotel/novotel-bogota-parque-93-bogota/) 9.1 · Brand average here: 9.1 [Compare these two](https://stayversus.com/en/compare/nh-collection-royal-hacienda-bogota-vs-novotel-bogota-parque-93-bogota/) - ### [Vienna](https://stayversus.com/en/austria/vienna/) Austria [NH Collection Wien Zentrum](https://stayversus.com/en/hotel/nh-collection-wien-zentrum-vienna/) 8.8 · Brand average here: 8.6 [Novotel Wien Hauptbahnhof](https://stayversus.com/en/hotel/novotel-wien-hauptbahnhof-vienna/) 8.9 · Brand average here: 8.7 [Compare these two](https://stayversus.com/en/compare/nh-collection-wien-zentrum-vienna-vs-novotel-wien-hauptbahnhof-vienna/) - ### [Mexico City](https://stayversus.com/en/mexico/mexico-city/) Mexico [NH Collection Mexico City Centro Histórico](https://stayversus.com/en/hotel/nh-collection-mexico-city-centro-historico-mexico-city/) 8.7 · Brand average here: 8.3 [Novotel Mexico City World Trade Center](https://stayversus.com/en/hotel/novotel-mexico-city-world-trade-center-mexico-city/) 8.4 · Brand average here: 8.2 [Compare these two](https://stayversus.com/en/compare/nh-collection-mexico-city-centro-historico-mexico-city-vs-novotel-mexico-city-world-trade-center-mexico-city/) - ### [Rome](https://stayversus.com/en/italy/rome/) Italy [NH Collection Palazzo Cinquecento](https://stayversus.com/en/hotel/nh-collection-palazzo-cinquecento-rome/) 8.9 · Brand average here: 8.5 [Novotel Roma EUR Hotel](https://stayversus.com/en/hotel/novotel-roma-eur-hotel-rome/) 7.5 · Brand average here: 7.4 [Compare these two](https://stayversus.com/en/compare/nh-collection-palazzo-cinquecento-rome-vs-novotel-roma-eur-hotel-rome/) ## NH Hotels or Novotel: common questions ### Is NH Hotels or Novotel better? They are evenly matched: NH Hotels hotels average 8.51/10 from guests and Novotel hotels 8.47/10, and each brand leads on 2 measures. The gap in average guest rating is small (0.04), so the hotel you pick matters more than the brand. ### When both are in the same city, which is rated higher? In the 44 cities where both have rated hotels, NH Hotels has the higher average in 26 and Novotel in 15. ### Which brand has newer hotels? The typical Novotel hotel opened in 2009, the typical NH Hotels hotel in 1994. ### Do NH Hotels and Novotel hotels include free breakfast? 4% of NH Hotels hotels and 1% of Novotel hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book. ### Which brand has more hotels? StayVersus tracks 300 NH Hotels hotels in 34 countries and 639 Novotel hotels in 71 countries. ### Do NH Hotels and Novotel belong to the same company? No. NH Hotels belongs to Minor Hotels, Novotel to Accor. ## More brand match-ups - [Holiday Inn vs NH Hotels](https://stayversus.com/en/brands/holiday-inn-vs-nh-hotels/) - [Mercure vs NH Hotels](https://stayversus.com/en/brands/mercure-vs-nh-hotels/) - [AC Hotels by Marriott vs NH Hotels](https://stayversus.com/en/brands/ac-hotels-vs-nh-hotels/) - [Hilton Hotels & Resorts vs NH Hotels](https://stayversus.com/en/brands/hilton-vs-nh-hotels/) - [Marriott Hotels vs NH Hotels](https://stayversus.com/en/brands/marriott-vs-nh-hotels/) - [NH Hotels vs Sheraton](https://stayversus.com/en/brands/nh-hotels-vs-sheraton/) - [ibis vs Novotel](https://stayversus.com/en/brands/ibis-vs-novotel/) - [Mercure vs Novotel](https://stayversus.com/en/brands/mercure-vs-novotel/) - [Holiday Inn vs Novotel](https://stayversus.com/en/brands/holiday-inn-vs-novotel/) - [Holiday Inn Express vs Novotel](https://stayversus.com/en/brands/holiday-inn-express-vs-novotel/) Updated 13 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. [How we score](https://stayversus.com/en/about/) --- Source: https://stayversus.com/en/brands/nh-hotels-vs-novotel/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/