--- title: "Novotel vs Sheraton: which hotel brand is better?" description: "On the numbers: too close to call. Novotel vs Sheraton, compared across 639 and 427 hotels: guest and Google ratings, hotel age, amenities and who wins in…" url: https://stayversus.com/en/brands/novotel-vs-sheraton/ language: en source: StayVersus (https://stayversus.com) retrieved: 2026-10-12 --- # Novotel vs Sheraton Averages across 639 Novotel and 427 Sheraton hotels, and a head-to-head in the 103 cities where both brands have a hotel. Accor ## [Novotel](https://stayversus.com/en/brands/novotel/) - **Average guest rating:** 8.5 · - **Hotels tracked:** 639 Marriott International ## [Sheraton](https://stayversus.com/en/brands/sheraton/) - **Average guest rating:** 8.6 · - **Hotels tracked:** 427 The short answer ## On the numbers: too close to call Each brand leads on 2 measures. The gap in average guest rating is small (0.08), so the hotel you pick matters more than the brand. ## Every measured fact Averages over each brand's hotels. A dot marks the better figure. | | Novotel | Sheraton | | --- | --- | --- | | Guest ratings | | Average guest rating | 8.47 | 8.55 (+0.08) | | Rated 8 or more | 85% | 87% | | Rated below 7 | 1% | 1% | | Average Google rating | 4.29/5 (+0.15) | 4.14/5 | | Guest reviews behind the average | 379,909 | 135,979 | | Same city, head to head (cities where both are rated: 87) | | Cities where it is rated higher | 29 | 53 | | The hotels | | Hotels tracked | 639 | 427 | | Countries | 71 | 71 | | Typical opening year | 2009 | 2010 | | Built or renovated in the last 10 years | 59% | 50% | | Usual check-in | 14:00 | 15:00 | | Usual check-out | 12:00 | 12:00 | | Hotels that list it | | Free breakfast | 1% | 10% | | Swimming pool | 65% | 10% | | Gym | 76% | 6% | | Free parking | 47% | 3% | | Pets allowed | 23% | 0% | | Shuttle | 30% | 0% | | Laundry | 96% | 65% | | Hot tub | 15% | 6% | | Restaurant | 40% | 0% | | Bar | 100% | 100% | | Kitchen | 24% | 0% | ## Both brands, same city The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison. - ### [Paris](https://stayversus.com/en/france/paris/) France [Novotel Paris Les Halles Hotel](https://stayversus.com/en/hotel/novotel-paris-les-halles-hotel-paris/) 8.7 · Brand average here: 8.1 [Sheraton Paris Charles de Gaulle Airport Hotel](https://stayversus.com/en/hotel/sheraton-paris-charles-de-gaulle-airport-hotel-paris/) 8.3 · Brand average here: 8.3 [Compare these two](https://stayversus.com/en/compare/novotel-paris-les-halles-hotel-paris-vs-sheraton-paris-charles-de-gaulle-airport-hotel-paris/) - ### [Shanghai](https://stayversus.com/en/china/shanghai/) China [Novotel Shanghai Clover](https://stayversus.com/en/hotel/novotel-shanghai-clover-shanghai/) 9.1 · Brand average here: 8.6 [Sheraton Shanghai Fengxian](https://stayversus.com/en/hotel/sheraton-shanghai-fengxian-shanghai/) 9.4 · Brand average here: 8.6 [Compare these two](https://stayversus.com/en/compare/novotel-shanghai-clover-shanghai-vs-sheraton-shanghai-fengxian-shanghai/) - ### [London](https://stayversus.com/en/united-kingdom/london/) United Kingdom [Novotel London Brentford Hotel](https://stayversus.com/en/hotel/novotel-london-brentford-hotel-london/) 8.7 · Brand average here: 8.4 [Sheraton Grand London Park Lane](https://stayversus.com/en/hotel/sheraton-grand-london-park-lane-london/) 8.4 · Brand average here: 8.3 [Compare these two](https://stayversus.com/en/compare/novotel-london-brentford-hotel-london-vs-sheraton-grand-london-park-lane-london/) - ### [Manila](https://stayversus.com/en/philippines/manila/) Philippines [Novotel Manila Araneta City Hotel](https://stayversus.com/en/hotel/novotel-manila-araneta-city-hotel-manila/) 9.3 · Brand average here: 9.1 [Sheraton Manila Hotel at Newport World Resorts](https://stayversus.com/en/hotel/sheraton-manila-hotel-at-newport-world-resorts-manila/) 9.2 · Brand average here: 9.0 [Compare these two](https://stayversus.com/en/compare/novotel-manila-araneta-city-hotel-manila-vs-sheraton-manila-hotel-at-newport-world-resorts-manila/) - ### [Dubai](https://stayversus.com/en/united-arab-emirates/dubai/) United Arab Emirates [Novotel Dubai World Trade Centre](https://stayversus.com/en/hotel/novotel-dubai-world-trade-centre-dubai/) 8.7 · Brand average here: 8.5 [Sheraton Mall of the Emirates Hotel, Dubai](https://stayversus.com/en/hotel/sheraton-mall-of-the-emirates-hotel-dubai-dubai/) 9.0 · Brand average here: 8.8 [Compare these two](https://stayversus.com/en/compare/novotel-dubai-world-trade-centre-dubai-vs-sheraton-mall-of-the-emirates-hotel-dubai-dubai/) - ### [Bangkok](https://stayversus.com/en/thailand/bangkok/) Thailand [Novotel Bangkok Future Park Rangsit](https://stayversus.com/en/hotel/novotel-bangkok-future-park-rangsit-bangkok/) 9.3 · Brand average here: 8.7 [Royal Orchid Sheraton Riverside Hotel Bangkok](https://stayversus.com/en/hotel/royal-orchid-sheraton-riverside-hotel-bangkok-bangkok/) 8.7 · Brand average here: 8.7 [Compare these two](https://stayversus.com/en/compare/novotel-bangkok-future-park-rangsit-bangkok-vs-royal-orchid-sheraton-riverside-hotel-bangkok-bangkok/) - ### [Sydney](https://stayversus.com/en/australia/sydney/) Australia [Novotel Sydney Darling Square](https://stayversus.com/en/hotel/novotel-sydney-darling-square-sydney/) 8.9 · Brand average here: 8.4 [Sheraton Grand Sydney Hyde Park](https://stayversus.com/en/hotel/sheraton-grand-sydney-hyde-park-sydney/) 9.0 · Brand average here: 9.0 [Compare these two](https://stayversus.com/en/compare/novotel-sydney-darling-square-sydney-vs-sheraton-grand-sydney-hyde-park-sydney/) - ### [Xian](https://stayversus.com/en/china/xian/) China [Novotel Xian The Bell Tower](https://stayversus.com/en/hotel/novotel-xian-the-bell-tower-xian/) 9.4 · Brand average here: 9.4 [Sheraton Xi'an Chanba](https://stayversus.com/en/hotel/sheraton-xi-an-chanba-xian/) 9.3 · Brand average here: 8.7 [Compare these two](https://stayversus.com/en/compare/novotel-xian-the-bell-tower-xian-vs-sheraton-xi-an-chanba-xian/) - ### [Istanbul](https://stayversus.com/en/turkiye/istanbul/) Turkey [Novotel Istanbul Bosphorus](https://stayversus.com/en/hotel/novotel-istanbul-bosphorus-istanbul/) 8.7 · Brand average here: 8.5 [Sheraton Grand Istanbul Atasehir](https://stayversus.com/en/hotel/sheraton-grand-istanbul-atasehir-istanbul/) 8.9 · Brand average here: 8.7 [Compare these two](https://stayversus.com/en/compare/novotel-istanbul-bosphorus-istanbul-vs-sheraton-grand-istanbul-atasehir-istanbul/) - ### [Melbourne](https://stayversus.com/en/australia/melbourne/) Australia [Novotel Melbourne South Wharf](https://stayversus.com/en/hotel/novotel-melbourne-south-wharf-melbourne/) 9.1 · Brand average here: 8.6 [Sheraton Melbourne Hotel](https://stayversus.com/en/hotel/sheraton-melbourne-hotel-melbourne/) 8.7 · Brand average here: 8.7 [Compare these two](https://stayversus.com/en/compare/novotel-melbourne-south-wharf-melbourne-vs-sheraton-melbourne-hotel-melbourne/) - ### [Hangzhou](https://stayversus.com/en/china/hangzhou/) China [Novotel Hangzhou Xintiandi](https://stayversus.com/en/hotel/novotel-hangzhou-xintiandi-hangzhou/) 9.1 · Brand average here: 9.1 [Sheraton Grand Hangzhou Wetland Park Resort](https://stayversus.com/en/hotel/sheraton-grand-hangzhou-wetland-park-resort-hangzhou/) 8.7 · Brand average here: 8.7 [Compare these two](https://stayversus.com/en/compare/novotel-hangzhou-xintiandi-hangzhou-vs-sheraton-grand-hangzhou-wetland-park-resort-hangzhou/) - ### [Jakarta](https://stayversus.com/en/indonesia/jakarta/) Indonesia [Novotel Jakarta Cikini](https://stayversus.com/en/hotel/novotel-jakarta-cikini-jakarta/) 9.1 · Brand average here: 8.8 [Sheraton Grand Jakarta Gandaria City Hotel](https://stayversus.com/en/hotel/sheraton-grand-jakarta-gandaria-city-hotel-jakarta/) 9.3 · Brand average here: 9.2 [Compare these two](https://stayversus.com/en/compare/novotel-jakarta-cikini-jakarta-vs-sheraton-grand-jakarta-gandaria-city-hotel-jakarta/) ## Novotel or Sheraton: common questions ### Is Novotel or Sheraton better? They are evenly matched: Novotel hotels average 8.47/10 from guests and Sheraton hotels 8.55/10, and each brand leads on 2 measures. The gap in average guest rating is small (0.08), so the hotel you pick matters more than the brand. ### When both are in the same city, which is rated higher? In the 87 cities where both have rated hotels, Novotel has the higher average in 29 and Sheraton in 53. ### Which brand has newer hotels? They are about the same age: the typical hotel of each brand opened in 2010. ### Do Novotel and Sheraton hotels include free breakfast? 1% of Novotel hotels and 10% of Sheraton hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book. ### Which brand has more hotels? StayVersus tracks 639 Novotel hotels in 71 countries and 427 Sheraton hotels in 71 countries. ### Do Novotel and Sheraton belong to the same company? No. Novotel belongs to Accor, Sheraton to Marriott International. ## More brand match-ups - [ibis vs Novotel](https://stayversus.com/en/brands/ibis-vs-novotel/) - [Mercure vs Novotel](https://stayversus.com/en/brands/mercure-vs-novotel/) - [Holiday Inn vs Novotel](https://stayversus.com/en/brands/holiday-inn-vs-novotel/) - [Holiday Inn Express vs Novotel](https://stayversus.com/en/brands/holiday-inn-express-vs-novotel/) - [Hilton Hotels & Resorts vs Novotel](https://stayversus.com/en/brands/hilton-vs-novotel/) - [Novotel vs Ramada](https://stayversus.com/en/brands/novotel-vs-ramada/) - [Crowne Plaza vs Novotel](https://stayversus.com/en/brands/crowne-plaza-vs-novotel/) - [Holiday Inn vs Sheraton](https://stayversus.com/en/brands/holiday-inn-vs-sheraton/) - [Hilton Garden Inn vs Sheraton](https://stayversus.com/en/brands/hilton-garden-inn-vs-sheraton/) - [Courtyard by Marriott vs Sheraton](https://stayversus.com/en/brands/courtyard-vs-sheraton/) Updated 12 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. [How we score](https://stayversus.com/en/about/) --- Source: https://stayversus.com/en/brands/novotel-vs-sheraton/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/