---
title: "Hakuba Tokyu Hotel vs Phoenix Chalets: which hotel is better?"
description: "Pick Hakuba Tokyu Hotel. It comes out ahead on 7 of 15 compared facts. Hakuba Tokyu Hotel or Phoenix Chalets in Hakuba? Compare guest ratings, location…"
url: https://stayversus.com/en/compare/hakuba-tokyu-hotel-hakuba-vs-phoenix-chalets-hakuba/
language: en
source: StayVersus (https://stayversus.com)
retrieved: 2026-10-15
---

# Hakuba Tokyu Hotel vs Phoenix Chalets

Both are in Hakuba, 150 m apart. Here is where each one is stronger.

Hotel · ★★★★ · どんぐり
## [Hakuba Tokyu Hotel](https://stayversus.com/en/hotel/hakuba-tokyu-hotel-hakuba/)

- **Guest rating:** 8.8 ·  Excellent

- **Location score:** 4.9

- **Score by category:** 7 of 15

[Check rates](https://stayversus.com/go/1485569/agoda/?lang=en)

Resort · ★★★★ · どんぐり
## [Phoenix Chalets](https://stayversus.com/en/hotel/phoenix-chalets-hakuba/)

- **Guest rating:** 8.5 ·  Very good

- **Location score:** 5.2

- **Score by category:** 2 of 15

[Check rates](https://stayversus.com/go/1957083/agoda/?lang=en)

The short answer

## Pick Hakuba Tokyu Hotel

It comes out ahead on 7 of 15 compared facts. 150 m apart.

### Choose Hakuba Tokyu Hotel if you want

-   a big hotel with more facilities

### Choose Phoenix Chalets if you want

-   a smaller, quieter hotel

### Why is Hakuba Tokyu Hotel better than Phoenix Chalets?

1.  Higher guest rating (8.8 vs 8.5) (+0.3)
2.  More guest reviews (363 vs 9), so the rating is more reliable (×40)
3.  Earlier check-in (15:00 vs 16:00) (−1h)
4.  Later check-out (11:00 vs 10:00) (+1h)
5.  A larger hotel with more facilities (101 vs 9 rooms) (×11.2)

### Why is Phoenix Chalets better than Hakuba Tokyu Hotel?

1.  Has an on-site restaurant
2.  A smaller, more intimate hotel (9 vs 101 rooms) (−92)

## All compared facts

Every category is scored from 0 to 10 with the same formula for every hotel.

 

|  | Hakuba Tokyu Hotel | Phoenix Chalets |
| --- | --- | --- |
| Score by category |
| Guest rating | 8.8  (+0.3) | 8.5 |
| Location | 4.9 | 5.2 |
| Facilities | 5.0 | – |
| Families | 0.0 | – |
| Spa & wellness | 5.5 | – |
| Ratings & reviews |
| StayVersus score | 8.8  (+0.1) | 8.7 |
| Guest rating | 8.8  (+0.3) | 8.5 |
| Number of reviews | 363  (+354) | 9 |
| Rank in Hakuba | top 56%  (+8%) | top 64% |
| Location |
| Location score | 4.9 | 5.2  (+0.3) |
| Distance to どんぐり centre | 930 m | 990 m |
| To the airport | 59 km | 59 km |
| Restaurants within 500 m | 14 | 20  (+6) |
| Sights within 1 km | 4 | 4 |
| Rooms & building |
| Star rating | ★★★★ | ★★★★ |
| Rooms | 101 | 9 |
| Floors | 5 | 3 |
| Newest building or renovation | – | 2009 |
| Listed amenities | 16  (+5) | 11 |
| Policies |
| Check-in from | 15:00  (−1h) | 16:00 |
| Check-out until | 11:00  (+1h) | 10:00 |
| Amenities |
| Free Wi-Fi | ✓ | ✓ |
| Free parking | ✓ | – |
| Shuttle | ✓ | – |
| Luggage storage | ✓ | ✓ |
| Breakfast | ✓ | – |
| Bar | ✓ | ✓ |
| Spa | ✓ | – |
| Massage | ✓ | ✓ |
| Gym | ✓ | – |
| Terrace | ✓ | – |
| Air conditioning | ✓ | – |
| Balcony | ✓ | – |
| In-room safe | ✓ | ✓ |
| Blackout curtains | ✓ | – |
| Laundry | – | ✓ |
| Restaurant | – | ✓ |
| Room service | – | ✓ |
| Hot tub | – | ✓ |
| Which hotel suits you |
| Families with children | ✓ | ✓ |
| Couples | ✓ | – |
| Sightseeing on foot | ✓ | ✓ |
| Business trips | ✓ | ✓ |
| Spa & relaxation | ✓ | – |

[Swap sides](https://stayversus.com/en/compare/phoenix-chalets-hakuba-vs-hakuba-tokyu-hotel-hakuba/)

## Location

150 m apart

## Hakuba Tokyu Hotel or Phoenix Chalets: common questions

### Which is better, Hakuba Tokyu Hotel or Phoenix Chalets?

Hakuba Tokyu Hotel leads in 7 of 15 categories, including StayVersus score, guest rating, number of reviews. Phoenix Chalets is stronger in location score, restaurants within 500 m.

### Which is cheaper, Hakuba Tokyu Hotel or Phoenix Chalets?

Prices change by date. Pick your dates above to see both nightly prices side by side.

### How far apart are Hakuba Tokyu Hotel and Phoenix Chalets?

The two hotels are 150 m apart in a straight line.

## More match-ups

-   [Hakuba Tokyu Hotel vs Alpine Lodge](https://stayversus.com/en/compare/alpine-lodge-hakuba-vs-hakuba-tokyu-hotel-hakuba/)
-   [Hakuba Tokyu Hotel vs Hakuba Mominoki Hotel](https://stayversus.com/en/compare/hakuba-mominoki-hotel-hakuba-vs-hakuba-tokyu-hotel-hakuba/)
-   [Hakuba Tokyu Hotel vs Mojo Lodge Hakuba](https://stayversus.com/en/compare/hakuba-tokyu-hotel-hakuba-vs-mojo-lodge-hakuba-hakuba/)
-   [Phoenix Chalets vs Alpine Lodge](https://stayversus.com/en/compare/alpine-lodge-hakuba-vs-phoenix-chalets-hakuba/)
-   [Phoenix Chalets vs Mojo Lodge Hakuba](https://stayversus.com/en/compare/mojo-lodge-hakuba-hakuba-vs-phoenix-chalets-hakuba/)
-   [Phoenix Chalets vs SOMA RESIDENCE HAKUBA](https://stayversus.com/en/compare/phoenix-chalets-hakuba-vs-soma-residence-hakuba-hakuba/)

## Compare now

Updated 6 Oct 2026. Data: Agoda, Overture Maps, OpenStreetMap, OurAirports and hotels' own websites. We may earn a commission from partner links; it never changes the comparison. [How we score](https://stayversus.com/en/about/)

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Source: https://stayversus.com/en/compare/hakuba-tokyu-hotel-hakuba-vs-phoenix-chalets-hakuba/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/