---
title: "Cool Palms Motel, Mackay: reviews, location & comparison"
description: "Cool Palms Motel in Mackay: rated 8.6 by guests, 3-star. Amenities, location and nearby alternatives compared side by side."
url: https://stayversus.com/en/hotel/cool-palms-motel-mackay/
language: en
source: StayVersus (https://stayversus.com)
retrieved: 2026-10-13
---

Motel · ★★★
# Cool Palms Motel

West Mackay, Mackay, Australia

8.6 ·  Very good 161 reviews ·  #13 #13 of 34 in Mackay ·  4.0/5 on Google, 261 reviews ·  3.8 Location score
## About Cool Palms Motel

Cool Palms Motel is a motel in West Mackay, Mackay, Australia. It holds a 3-star rating. Guests rate it 8.6 out of 10 across 161 reviews. Facilities include swimming pool, free parking, free wi-fi. It is 730 m from the centre of Mackay. The nearest airport, Mackay Airport (MKY), is 2.9 km away.

- **Type:** Motel

- **Star rating:** ★★★

- **Check-in from:** 12:00

- **Check-out until:** 10:00

- **Rooms:** 14

- **Floors:** 1

- **Last renovated:** 2019

- **Other stays within 500 m:** 5

4 Nebo Road [coolpalms.com.au](https://coolpalms.com.au/)

## How Cool Palms Motel scores

Better rated than 67% of hotels in Mackay

-   Guest rating **8.6**
-   Location **3.8**
-   Beach access **0.0**

Mackay average

## Rating on Google

4.0/5

261 Google reviews

-   5★42%
-   4★33%
-   3★17%
-   2★5%
-   1★4%

From the property’s public Google Maps listing. It is shown for reference and is not part of the StayVersus score.

## Amenities

Swimming poolFree parkingFree Wi-Fi

### Pool & wellness

-   Swimming pool

### Food & drink

-   Breakfast
-   Room service

### Internet

-   Free Wi-Fi

### Parking & transport

-   Free parking

### Services

-   Laundry
-   Luggage storage

### In the rooms

-   Air conditioning
-   Coffee or tea maker

Based on the property listing at our booking partner.

## Location

- **Location score:** **3.8**/10

- **Walk grade:** **24**/100 Car recommended

- **Restaurants & cafés within 500 m:** **2**

- **Sights within 1 km:** **2**

<table class="dist" data-astro-cid-s3y4nmt7=""><tbody data-astro-cid-s3y4nmt7=""><tr data-astro-cid-s3y4nmt7=""><th scope="row" data-astro-cid-s3y4nmt7="">Nearest beach<span data-astro-cid-s3y4nmt7="">Town Beach</span></th><td class="num" data-astro-cid-s3y4nmt7=""><b data-astro-cid-s3y4nmt7="">3.2 km</b><span data-astro-cid-s3y4nmt7="">7 min drive</span></td></tr><tr data-astro-cid-s3y4nmt7=""><th scope="row" data-astro-cid-s3y4nmt7="">Nearest airport<span data-astro-cid-s3y4nmt7="">Mackay Airport (MKY)</span></th><td class="num" data-astro-cid-s3y4nmt7=""><b data-astro-cid-s3y4nmt7="">2.9 km</b><span data-astro-cid-s3y4nmt7="">7 min drive</span></td></tr><tr data-astro-cid-s3y4nmt7=""><th scope="row" data-astro-cid-s3y4nmt7="">Distance to the centre<span data-astro-cid-s3y4nmt7="">Mackay</span></th><td class="num" data-astro-cid-s3y4nmt7=""><b data-astro-cid-s3y4nmt7="">730 m</b><span data-astro-cid-s3y4nmt7="">12 min walk</span></td></tr></tbody></table>

### Sights nearby

-   Mackay Family Carnival350 m
-   Enduring Memorials & Signs690 m

## Cool Palms Motel: in detail

At Cool Palms Motel, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the motel to ensure you stay connected during your visit. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as express check-in or check-out and luggage storage. At the motel, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Cool Palms Motel. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the motel offers visitors access to a refrigerator, a coffee or tea maker, instant coffee and instant tea. Cool Palms Motel offers a hair dryer and toiletries in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Cool Palms Motel, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At Cool Palms Motel, affordable refreshments are available 24/7 through the convenient vending machines on-site. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available. At Cool Palms Motel, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At Cool Palms Motel, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.

### Compare

## Compare Cool Palms Motel with nearby hotels

Similar hotels within 3 km. Open a match-up to see where each one wins.

-   [Casa Nostra Motel Mackay](https://stayversus.com/en/hotel/casa-nostra-motel-mackay-mackay/) Motel ★★★★ 340 m away
    
    7.8 ·  [Compare](https://stayversus.com/en/compare/casa-nostra-motel-mackay-mackay-vs-cool-palms-motel-mackay/)
-   [The Marco Polo](https://stayversus.com/en/hotel/the-marco-polo-mackay/) Hotel ★★★★ 540 m away
    
    8.7 ·  [Compare](https://stayversus.com/en/compare/cool-palms-motel-mackay-vs-the-marco-polo-mackay/)
-   [Alara Motor Inn](https://stayversus.com/en/hotel/alara-motor-inn-mackay/) Hotel ★★★★ 570 m away
    
    8.1 ·  [Compare](https://stayversus.com/en/compare/alara-motor-inn-mackay-vs-cool-palms-motel-mackay/)
-   [Miners Lodge Motor Inn](https://stayversus.com/en/hotel/miners-lodge-motor-inn-mackay/) Motel ★★★★ 650 m away
    
    8.0 ·  [Compare](https://stayversus.com/en/compare/cool-palms-motel-mackay-vs-miners-lodge-motor-inn-mackay/)
-   [White Lace Motor Inn](https://stayversus.com/en/hotel/white-lace-motor-inn-mackay/) Motel ★★★★ 800 m away
    
    8.1 ·  [Compare](https://stayversus.com/en/compare/cool-palms-motel-mackay-vs-white-lace-motor-inn-mackay/)
-   [Paradise Motel](https://stayversus.com/en/hotel/paradise-motel-mackay/) Motel ★★★★ 960 m away
    
    7.4 ·  [Compare](https://stayversus.com/en/compare/cool-palms-motel-mackay-vs-paradise-motel-mackay/)

## Questions about Cool Palms Motel

### How do guests rate Cool Palms Motel?

Cool Palms Motel has a guest rating of 8.6 out of 10 from 161 reviews, which is better than 67% of rated hotels in Mackay.

### What are the check-in and check-out times at Cool Palms Motel?

Check-in starts at 12:00 and check-out is until 10:00.

### Does Cool Palms Motel include breakfast?

Breakfast is available. Whether it is included depends on the rate you book.

### Does Cool Palms Motel have a pool?

Yes, Cool Palms Motel has a swimming pool.

### Is there parking at Cool Palms Motel?

Yes, the listing mentions free parking.

### How far is Cool Palms Motel from the airport?

The nearest airport, Mackay Airport (MKY), is 2.9 km away in a straight line.

### How many rooms does Cool Palms Motel have?

Cool Palms Motel has 14 rooms on 1 floors.

Updated 6 Oct 2026. Data: Agoda, Overture Maps, OpenStreetMap, OurAirports and hotels' own websites. We may earn a commission from partner links; it never changes the comparison. [How we score](https://stayversus.com/en/about/)

---
Source: https://stayversus.com/en/hotel/cool-palms-motel-mackay/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/