---
title: "Hotel Emerald Surabaya, Surabaya: reviews, location & comparison"
description: "Hotel Emerald Surabaya in Surabaya: rated 7.7 by guests, 2-star. Amenities, location and nearby alternatives compared side by side."
url: https://stayversus.com/en/hotel/hotel-emerald-surabaya-surabaya/
language: en
source: StayVersus (https://stayversus.com)
retrieved: 2026-10-16
---

Hotel · ★★
# Hotel Emerald Surabaya

Ketabang, Surabaya, Indonesia

7.7 ·  Good 145 reviews ·  #503 #503 of 691 in Surabaya ·  5.6 Location score
## About Hotel Emerald Surabaya

Hotel Emerald Surabaya is a hotel in Ketabang, Surabaya, Indonesia. It holds a 2-star rating. Guests rate it 7.7 out of 10 across 145 reviews. Facilities include spa, 24-hour room service. It is 4.1 km from the centre of Surabaya. The nearest airport, Juanda International Airport (SUB), is 14 km away.

- **Type:** Hotel

- **Star rating:** ★★

- **Check-in from:** 12:00

- **Check-out until:** 13:00

- **Rooms:** 39

- **Floors:** 4

- **Opened:** 2013

- **Last renovated:** 2013

- **Smoking:** Smoke-free property

- **Other stays within 500 m:** 9

Jalan Ambengan No. 14 [hotelemeraldsurabaya.com](http://www.hotelemeraldsurabaya.com/)

## How Hotel Emerald Surabaya scores

Better rated than 24% of hotels in Surabaya

-   Guest rating **7.7**
-   Location **5.6**
-   Public transport **5.0**

Surabaya average

## Amenities

### Pool & wellness

-   Spa

### Food & drink

-   24-hour room service

### Internet

-   Wi-Fi

### Parking & transport

-   Parking

### Services

-   Laundry

### In the rooms

-   Air conditioning
-   In-room safe
-   Coffee or tea maker

### Policies

-   Smoke-free

Based on the property listing at our booking partner.

## Location

- **Location score:** **5.6**/10

- **Walk grade:** **73**/100 Good for walkers

- **Restaurants & cafés within 500 m:** **48**

- **Sights within 1 km:** **9**

<table class="dist" data-astro-cid-s3y4nmt7=""><tbody data-astro-cid-s3y4nmt7=""><tr data-astro-cid-s3y4nmt7=""><th scope="row" data-astro-cid-s3y4nmt7="">Nearest station<span data-astro-cid-s3y4nmt7="">Daerah Operasi 8 Surabaya</span></th><td class="num" data-astro-cid-s3y4nmt7=""><b data-astro-cid-s3y4nmt7="">1.1 km</b><span data-astro-cid-s3y4nmt7="">18 min walk</span></td></tr><tr data-astro-cid-s3y4nmt7=""><th scope="row" data-astro-cid-s3y4nmt7="">Nearest airport<span data-astro-cid-s3y4nmt7="">Juanda International Airport (SUB)</span></th><td class="num" data-astro-cid-s3y4nmt7=""><b data-astro-cid-s3y4nmt7="">14 km</b><span data-astro-cid-s3y4nmt7="">32 min drive</span></td></tr><tr data-astro-cid-s3y4nmt7=""><th scope="row" data-astro-cid-s3y4nmt7="">Distance to the centre<span data-astro-cid-s3y4nmt7="">Surabaya</span></th><td class="num" data-astro-cid-s3y4nmt7=""><b data-astro-cid-s3y4nmt7="">4.1 km</b><span data-astro-cid-s3y4nmt7="">9 min drive</span></td></tr></tbody></table>

### Sights nearby

-   Museum Pendidikan Surabaya360 m
-   TMP Kusumabangsa510 m
-   Taman Remaja Surabaya (TRS)570 m
-   Makam Peneleh660 m
-   Snow Play and Fun680 m
-   Amazon TP910 m

## Hotel Emerald Surabaya: in detail

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with express check-in or check-out and safety deposit boxes provided by the front desk services. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service and room service enable you to maximize your stay in the room. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with bottled water and a coffee or tea maker. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Hotel Emerald Surabaya provides a superb assortment of leisure amenities for guests to enjoy. Treat and spoil yourself by taking a trip to spa.

### Compare

## Compare Hotel Emerald Surabaya with nearby hotels

Similar hotels within 3 km. Open a match-up to see where each one wins.

-   [Life Emerald Hotel Surabaya](https://stayversus.com/en/hotel/life-emerald-hotel-surabaya-surabaya/) Hotel ★★★ 0 m away
    
    8.7 ·  [Compare](https://stayversus.com/en/compare/hotel-emerald-surabaya-surabaya-vs-life-emerald-hotel-surabaya-surabaya/)
-   [OYO Flagship 90789 Genteng Residence](https://stayversus.com/en/hotel/oyo-flagship-90789-genteng-residence-surabaya/) Hotel ★★★ 440 m away
    
    3.9 ·  [Compare](https://stayversus.com/en/compare/hotel-emerald-surabaya-surabaya-vs-oyo-flagship-90789-genteng-residence-surabaya/)
-   [Cleo Balaikota Surabaya](https://stayversus.com/en/hotel/cleo-balaikota-surabaya-surabaya/) Hotel ★★ 470 m away
    
    8.9 ·  [Compare](https://stayversus.com/en/compare/cleo-balaikota-surabaya-surabaya-vs-hotel-emerald-surabaya-surabaya/)
-   [The Life Hotels City Center](https://stayversus.com/en/hotel/the-life-hotels-city-center-surabaya/) Hotel ★★★ 470 m away
    
    8.3 ·  [Compare](https://stayversus.com/en/compare/hotel-emerald-surabaya-surabaya-vs-the-life-hotels-city-center-surabaya/)
-   [Twin Tower Hotel & Residence](https://stayversus.com/en/hotel/twin-tower-hotel-residence-surabaya/) Hotel ★★★ 590 m away
    
    9.0 ·  [Compare](https://stayversus.com/en/compare/hotel-emerald-surabaya-surabaya-vs-twin-tower-hotel-residence-surabaya/)
-   [Surabaya River View Hotel](https://stayversus.com/en/hotel/surabaya-river-view-hotel-surabaya/) Hotel ★★★ 610 m away
    
    9.4 ·  [Compare](https://stayversus.com/en/compare/hotel-emerald-surabaya-surabaya-vs-surabaya-river-view-hotel-surabaya/)

## Questions about Hotel Emerald Surabaya

### How do guests rate Hotel Emerald Surabaya?

Hotel Emerald Surabaya has a guest rating of 7.7 out of 10 from 145 reviews, which is better than 24% of rated hotels in Surabaya.

### What are the check-in and check-out times at Hotel Emerald Surabaya?

Check-in starts at 12:00 and check-out is until 13:00.

### Is there parking at Hotel Emerald Surabaya?

Yes, parking is available; charges may apply.

### How far is Hotel Emerald Surabaya from the airport?

The nearest airport, Juanda International Airport (SUB), is 14 km away in a straight line.

### How many rooms does Hotel Emerald Surabaya have?

Hotel Emerald Surabaya has 39 rooms on 4 floors.

Updated 6 Oct 2026. Data: Agoda, Overture Maps, OpenStreetMap, OurAirports and hotels' own websites. We may earn a commission from partner links; it never changes the comparison. [How we score](https://stayversus.com/en/about/)

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Source: https://stayversus.com/en/hotel/hotel-emerald-surabaya-surabaya/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/