--- title: "Phoenix Chalets, Hakuba: reviews, location & comparison" description: "Phoenix Chalets in Hakuba: rated 8.5 by guests, 4-star. Amenities, location and nearby alternatives compared side by side." url: https://stayversus.com/en/hotel/phoenix-chalets-hakuba/ language: en source: StayVersus (https://stayversus.com) retrieved: 2026-10-12 --- Resort · ★★★★ # Phoenix Chalets どんぐり, Hakuba, Japan 8.5 · Very good 9 reviews · #77 #77 of 135 in Hakuba · 5.2 Location score ## About Phoenix Chalets Phoenix Chalets is a resort in どんぐり, Hakuba, Japan. It holds a 4-star rating. Guests rate it 8.5 out of 10 across 9 reviews. Facilities include bar, free wi-fi. It is 1.6 km from the centre of Hakuba. The nearest airport, Toyama Kitokito Airport (TOY), is 59 km away. - **Type:** Resort - **Star rating:** ★★★★ - **Check-in from:** 16:00 - **Check-out until:** 10:00 - **Rooms:** 9 - **Floors:** 3 - **Opened:** 1984 - **Last renovated:** 2009 - **Other stays within 500 m:** 42 4690-2 Hokujo [phoenixhotel.jp](http://phoenixhotel.jp) ## How Phoenix Chalets scores Better rated than 36% of hotels in Hakuba - Guest rating **8.5** - Location **5.2** Hakuba average ## Amenities ### Pool & wellness - Hot tub - Massage ### Food & drink - Bar - Room service ### Internet - Free Wi-Fi ### Parking & transport - Parking ### Services - Laundry - Luggage storage ### In the rooms - In-room safe Based on the property listing at our booking partner. ## Location - **Location score:** **5.2**/10 - **Walk grade:** **55**/100 Somewhat walkable - **Restaurants & cafés within 500 m:** **20** - **Sights within 1 km:** **4**
Nearest airportToyama Kitokito Airport (TOY)59 km132 min drive
Distance to the centreHakuba1.6 km25 min walk
### Sights nearby - 白馬ミニトレインパーク280 m - ゴンドラ切符売場横の丸型ポスト480 m - 白馬・山とスキーの総合資料館620 m - 日本の道百選 【白馬山麓の道】の碑840 m - 白馬美術館1.5 km - 白馬三枝美術館1.8 km ## Phoenix Chalets: in detail Experience an abundance of unparalleled facilities and features at Phoenix Chalets. Maintain seamless communication using the complimentary Wi-Fi at resort. Guests can avail parking facilities at the resort. During your stay at this fantastic resort, the attentive front desk personnel can provide you with a range of amenities such as luggage storage and safety deposit boxes. At the resort, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. During leisurely days and evenings, on-site amenities such as room service enable you to fully enjoy your accommodation. For visitors wishing to smoke, designated smoking zones can be found. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the resort. At the resort, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Create unforgettable moments with your fellow voyagers just steps away, at resort's karaoke rooms and bar, for a delightful evening together. At Phoenix Chalets, guests can access vending machines that provide light snacks and beverages 24 hours a day. During your stay at resort, an array of engaging activities and amenities guarantees a delightful experience. Engage in delightful snow adventures with other visitors, assured that ski slopes is effortlessly reachable while you relish the finest winter experiences. Conclude your holiday perfectly with a visit to massage and hot tub on your final days. ### Compare ## Compare Phoenix Chalets with nearby hotels Similar hotels within 3 km. Open a match-up to see where each one wins. - [Alpine Lodge](https://stayversus.com/en/hotel/alpine-lodge-hakuba/) Guesthouse ★★★ 130 m away 6.7 · [Compare](https://stayversus.com/en/compare/alpine-lodge-hakuba-vs-phoenix-chalets-hakuba/) - [Hakuba Tokyu Hotel](https://stayversus.com/en/hotel/hakuba-tokyu-hotel-hakuba/) Hotel ★★★★ 150 m away 8.8 · [Compare](https://stayversus.com/en/compare/hakuba-tokyu-hotel-hakuba-vs-phoenix-chalets-hakuba/) - [Mojo Lodge Hakuba](https://stayversus.com/en/hotel/mojo-lodge-hakuba-hakuba/) Guesthouse ★★★ 160 m away 8.6 · [Compare](https://stayversus.com/en/compare/mojo-lodge-hakuba-hakuba-vs-phoenix-chalets-hakuba/) - [SOMA RESIDENCE HAKUBA](https://stayversus.com/en/hotel/soma-residence-hakuba-hakuba/) Hostel 360 m away 9.5 · [Compare](https://stayversus.com/en/compare/phoenix-chalets-hakuba-vs-soma-residence-hakuba-hakuba/) - [Hakuba Mominoki Hotel](https://stayversus.com/en/hotel/hakuba-mominoki-hotel-hakuba/) Hotel ★★★★ 400 m away 8.7 · [Compare](https://stayversus.com/en/compare/hakuba-mominoki-hotel-hakuba-vs-phoenix-chalets-hakuba/) - [Hakuba Hotel Hananosato](https://stayversus.com/en/hotel/hakuba-hotel-hananosato-hakuba/) Resort ★★★ 420 m away 8.9 · [Compare](https://stayversus.com/en/compare/hakuba-hotel-hananosato-hakuba-vs-phoenix-chalets-hakuba/) ## Questions about Phoenix Chalets ### How do guests rate Phoenix Chalets? Phoenix Chalets has a guest rating of 8.5 out of 10 from 9 reviews, which is better than 36% of rated hotels in Hakuba. ### What are the check-in and check-out times at Phoenix Chalets? Check-in starts at 16:00 and check-out is until 10:00. ### Is there parking at Phoenix Chalets? Yes, parking is available; charges may apply. ### How far is Phoenix Chalets from the airport? The nearest airport, Toyama Kitokito Airport (TOY), is 59 km away in a straight line. ### How many rooms does Phoenix Chalets have? Phoenix Chalets has 9 rooms on 3 floors. Updated 6 Oct 2026. Data: Agoda, Overture Maps, OpenStreetMap, OurAirports and hotels' own websites. We may earn a commission from partner links; it never changes the comparison. [How we score](https://stayversus.com/en/about/) --- Source: https://stayversus.com/en/hotel/phoenix-chalets-hakuba/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/