---
title: "Phoenix Palace Hotel, Hanoi: reviews, location & comparison"
description: "Phoenix Palace Hotel in Hanoi: rated 8.1 by guests, 4-star. Amenities, location and nearby alternatives compared side by side."
url: https://stayversus.com/en/hotel/phoenix-palace-hotel-hanoi/
language: en
source: StayVersus (https://stayversus.com)
retrieved: 2026-10-14
---

Hotel · ★★★★
# Phoenix Palace Hotel

Hoan Kiem Ward, Hanoi, Vietnam

8.1 ·  Very good 1,140 reviews ·  #1630 #1,630 of 2,103 in Hanoi ·  3.7/5 on Google, 271 reviews ·  8.1 Location score
## About Phoenix Palace Hotel

Phoenix Palace Hotel is a hotel in Hoan Kiem Ward, Hanoi, Vietnam. It holds a 4-star rating. Guests rate it 8.1 out of 10 across 1,140 reviews. Facilities include bar, free wi-fi, 24-hour room service. It is 3.3 km from the centre of Hanoi. The nearest airport, Noi Bai International Airport (HAN), is 22 km away.

- **Type:** Hotel

- **Star rating:** ★★★★

- **Check-in from:** 14:00

- **Check-out until:** 12:00

- **Rooms:** 30

- **Floors:** 9

- **Opened:** 2014

- **Last renovated:** 2020

- **Smoking:** Smoke-free property

- **Other stays within 500 m:** 580

27A Phu Doan Street, Old Quarter [phoenixpalacehotel.com](http://www.phoenixpalacehotel.com/)

## How Phoenix Palace Hotel scores

Better rated than 21% of hotels in Hanoi

-   Guest rating **8.1**
-   Location **8.1**
-   Facilities **5.0**
-   Families **0.0**
-   Spa & wellness **0.0**
-   Beach access **0.0**
-   Public transport **8.1**

Hanoi average

## Rating on Google

3.7/5

271 Google reviews

-   5★45%
-   4★30%
-   3★15%
-   2★7%
-   1★4%

From the property’s public Google Maps listing. It is shown for reference and is not part of the StayVersus score.

## Amenities

BarFree Wi-Fi24-hour room service

### Food & drink

-   Breakfast
-   Bar
-   24-hour room service

### Leisure

-   Terrace

### Internet

-   Free Wi-Fi

### Parking & transport

-   Parking

### Services

-   Shuttle
-   Concierge
-   Laundry
-   Luggage storage

### In the rooms

-   Air conditioning
-   Balcony
-   Minibar
-   In-room safe
-   Coffee or tea maker
-   Blackout curtains

### Accessibility

-   Wheelchair accessible

### Policies

-   Smoke-free

Based on the property listing at our booking partner.

## Location

- **Location score:** **8.1**/10

- **Walk grade:** **98**/100 Great for walkers

- **Restaurants & cafés within 500 m:** **150**

- **Sights within 1 km:** **31**

<table class="dist" data-astro-cid-s3y4nmt7=""><tbody data-astro-cid-s3y4nmt7=""><tr data-astro-cid-s3y4nmt7=""><th scope="row" data-astro-cid-s3y4nmt7="">Nearest beach<span data-astro-cid-s3y4nmt7="">Red River Beach</span></th><td class="num" data-astro-cid-s3y4nmt7=""><b data-astro-cid-s3y4nmt7="">3.4 km</b><span data-astro-cid-s3y4nmt7="">8 min drive</span></td></tr><tr data-astro-cid-s3y4nmt7=""><th scope="row" data-astro-cid-s3y4nmt7="">Nearest station<span data-astro-cid-s3y4nmt7="">Vietnam Railways</span></th><td class="num" data-astro-cid-s3y4nmt7=""><b data-astro-cid-s3y4nmt7="">490 m</b><span data-astro-cid-s3y4nmt7="">8 min walk</span></td></tr><tr data-astro-cid-s3y4nmt7=""><th scope="row" data-astro-cid-s3y4nmt7="">Nearest airport<span data-astro-cid-s3y4nmt7="">Noi Bai International Airport (HAN)</span></th><td class="num" data-astro-cid-s3y4nmt7=""><b data-astro-cid-s3y4nmt7="">22 km</b><span data-astro-cid-s3y4nmt7="">49 min drive</span></td></tr><tr data-astro-cid-s3y4nmt7=""><th scope="row" data-astro-cid-s3y4nmt7="">Distance to the centre<span data-astro-cid-s3y4nmt7="">Hanoi</span></th><td class="num" data-astro-cid-s3y4nmt7=""><b data-astro-cid-s3y4nmt7="">3.3 km</b><span data-astro-cid-s3y4nmt7="">8 min drive</span></td></tr></tbody></table>

### Sights nearby

-   Army museum150 m
-   Landmark 72170 m
-   A. Česnulio skulptūrų parkas280 m
-   Hang Sung Sot320 m
-   Art Cuong D&C370 m
-   Revolution Museum390 m

## Phoenix Palace Hotel: in detail

Phoenix Palace Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Hanoi. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours. Traveling with minimal baggage is achievable at Phoenix Palace Hotel, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Phoenix Palace Hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At Phoenix Palace Hotel, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. Phoenix Palace Hotel offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Phoenix Palace Hotel provides a superb assortment of leisure amenities for guests to enjoy. Unwind after your day by exploring the salon and find warmth and relaxation.

### Compare

## Compare Phoenix Palace Hotel with nearby hotels

Similar hotels within 3 km. Open a match-up to see where each one wins.

-   [Vision Premier Hotel & Spa](https://stayversus.com/en/hotel/vision-premier-hotel-spa-hanoi/) Hotel ★★★ 20 m away
    
    7.3 ·  [Compare](https://stayversus.com/en/compare/phoenix-palace-hotel-hanoi-vs-vision-premier-hotel-spa-hanoi/)
-   [Hanoi Veris Boutique Hotel & Spa](https://stayversus.com/en/hotel/hanoi-veris-boutique-hotel-spa-hanoi/) Hotel ★★★ 30 m away
    
    8.1 ·  [Compare](https://stayversus.com/en/compare/hanoi-veris-boutique-hotel-spa-hanoi-vs-phoenix-palace-hotel-hanoi/)
-   [Private room with shared bathroom- Cathedral Hanoi](https://stayversus.com/en/hotel/private-room-with-shared-bathroom-cathedral-hanoi-hanoi/) Hostel ★★★ 30 m away
    
    8.5 ·  [Compare](https://stayversus.com/en/compare/phoenix-palace-hotel-hanoi-vs-private-room-with-shared-bathroom-cathedral-hanoi-hanoi/)
-   [Global Backpackers Hostel](https://stayversus.com/en/hotel/global-backpackers-hostel-hanoi/) Hostel ★★★ 30 m away
    
    8.6 ·  [Compare](https://stayversus.com/en/compare/global-backpackers-hostel-hanoi-vs-phoenix-palace-hotel-hanoi/)
-   [Luxury Backpackers](https://stayversus.com/en/hotel/luxury-backpackers-hanoi/) Hotel ★★★ 40 m away
    
    9.0 ·  [Compare](https://stayversus.com/en/compare/luxury-backpackers-hanoi-vs-phoenix-palace-hotel-hanoi/)
-   [Hanoi Luxury Hotel](https://stayversus.com/en/hotel/hanoi-luxury-hotel-hanoi/) Hotel ★★★ 50 m away
    
    8.8 ·  [Compare](https://stayversus.com/en/compare/hanoi-luxury-hotel-hanoi-vs-phoenix-palace-hotel-hanoi/)

## Questions about Phoenix Palace Hotel

### How do guests rate Phoenix Palace Hotel?

Phoenix Palace Hotel has a guest rating of 8.1 out of 10 from 1,140 reviews, which is better than 21% of rated hotels in Hanoi.

### What are the check-in and check-out times at Phoenix Palace Hotel?

Check-in starts at 14:00 and check-out is until 12:00.

### Does Phoenix Palace Hotel include breakfast?

Breakfast is available. Whether it is included depends on the rate you book.

### Is there parking at Phoenix Palace Hotel?

Yes, parking is available; charges may apply.

### How far is Phoenix Palace Hotel from the airport?

The nearest airport, Noi Bai International Airport (HAN), is 22 km away in a straight line.

### How many rooms does Phoenix Palace Hotel have?

Phoenix Palace Hotel has 30 rooms on 9 floors.

Updated 6 Oct 2026. Data: Agoda, Overture Maps, OpenStreetMap, OurAirports and hotels' own websites. We may earn a commission from partner links; it never changes the comparison. [How we score](https://stayversus.com/en/about/)

---
Source: https://stayversus.com/en/hotel/phoenix-palace-hotel-hanoi/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/