---
title: "Shangri-La Surabaya: 9.0/10 guest rating, reviews & location"
description: "Shangri-La Surabaya in Surabaya: rated 9.0 by guests, 5-star. Amenities, location and nearby alternatives compared side by side."
url: https://stayversus.com/en/hotel/shangri-la-surabaya-surabaya/
language: en
source: StayVersus (https://stayversus.com)
retrieved: 2026-11-07
---

Hotel · ★★★★★ · Shangri-La Hotels and Resorts
# Shangri-La Surabaya

Dukuh Pakis, Surabaya, Indonesia

9.0 ·  Excellent 1,308 reviews ·  #123 #123 of 690 in Surabaya ·  5.0 Location score
## About Shangri-La Surabaya

Shangri-La Surabaya is a hotel in Dukuh Pakis, Surabaya, Indonesia. It holds a 5-star rating. Guests rate it 9.0 out of 10 across 1,308 reviews. Facilities include swimming pool, spa, bar, gym, airport transfer, free parking. It is 1.7 km from the centre of Surabaya. The nearest airport, Juanda International Airport (SUB), is 13 km away.

- **Type:** Hotel

- **Star rating:** ★★★★★

- **Check-in from:** 14:00

- **Check-out until:** 12:00

- **Rooms:** 380

- **Floors:** 17

- **Opened:** 1995

- **Last renovated:** 2018

- **Chain:** Shangri-La Hotels and Resorts

- **Other stays within 500 m:** 20

[Hotel prices in Surabaya by month](https://stayversus.com/en/indonesia/surabaya/prices/)

Jl. Mayjend Sungkono 120, West Surabaya, Surabaya, East Java, Indonesia, 60256

## Live prices around Shangri-La Surabaya

Real nightly rates from booking partners for the dates you picked above. Tap a price for the offer.

## How Shangri-La Surabaya scores

Better rated than 81% of hotels in Surabaya

-   Guest rating **9.0**
-   Location **5.0**
-   Facilities **9.2**
-   Spa & wellness **10.0**

Surabaya average

## Amenities

Swimming poolSpaBarGymAirport transferFree parkingFree Wi-Fi24-hour room service

### Pool & wellness

-   Swimming pool
-   Spa
-   Sauna
-   Steam room
-   Hot tub
-   Massage
-   Gym

### Food & drink

-   Breakfast
-   Bar
-   24-hour room service

### Leisure

-   Nightclub

### Internet

-   Free Wi-Fi

### Parking & transport

-   Free parking

### Services

-   Airport transfer
-   Shuttle
-   Car hire
-   Concierge
-   Laundry
-   Luggage storage

### In the rooms

-   Minibar
-   In-room safe
-   Coffee or tea maker
-   Blackout curtains

Based on the property listing at our booking partner.

## Location

- **Location score:** **5.0**/10

- **Walk grade:** **60**/100 Somewhat walkable

- **Restaurants & cafés within 500 m:** **50**

- **Shops within 500 m:** **5**

- **Sights within 1 km:** **1**

<table class="dist" data-astro-cid-s3y4nmt7=""><tbody data-astro-cid-s3y4nmt7=""><tr data-astro-cid-s3y4nmt7=""><th scope="row" data-astro-cid-s3y4nmt7="">Nearest airport<span data-astro-cid-s3y4nmt7="">Juanda International Airport (SUB)</span></th><td class="num" data-astro-cid-s3y4nmt7=""><b data-astro-cid-s3y4nmt7="">13 km</b><span data-astro-cid-s3y4nmt7="">28 min drive</span></td></tr><tr data-astro-cid-s3y4nmt7=""><th scope="row" data-astro-cid-s3y4nmt7="">Distance to the centre<span data-astro-cid-s3y4nmt7="">Surabaya</span></th><td class="num" data-astro-cid-s3y4nmt7=""><b data-astro-cid-s3y4nmt7="">1.7 km</b><span data-astro-cid-s3y4nmt7="">4 min drive</span></td></tr></tbody></table>

### Everyday places nearby

<table class="dist" data-astro-cid-s3y4nmt7=""><tbody data-astro-cid-s3y4nmt7=""><tr data-astro-cid-s3y4nmt7=""><th scope="row" data-astro-cid-s3y4nmt7="">Food shop<span data-astro-cid-s3y4nmt7="">Carrefour</span></th><td class="num" data-astro-cid-s3y4nmt7=""><b data-astro-cid-s3y4nmt7="">80 m</b><span data-astro-cid-s3y4nmt7="">1 min walk</span></td></tr><tr data-astro-cid-s3y4nmt7=""><th scope="row" data-astro-cid-s3y4nmt7="">Pharmacy</th><td class="num" data-astro-cid-s3y4nmt7=""><b data-astro-cid-s3y4nmt7="">1.3 km</b><span data-astro-cid-s3y4nmt7="">21 min walk</span></td></tr></tbody></table>

### Sights nearby

-   Galeri Paksi Wira Usaha930 m
-   Sinatraquaria1.0 km
-   Customland Headquarter1.2 km
-   Kb-Tk Islamic Centre Surabaya, Jawa Timur1.4 km
-   Naga Merah Arwana Surabaya1.5 km
-   Taman Bermain Lesti1.6 km

## Weather in Surabaya

[Surabaya weather: 15-day forecast](https://atlasofseasons.com/en/indonesia/east-java/surabaya/weather)

## Lists this hotel is on

-   [5-star hotels in Surabaya](https://stayversus.com/en/indonesia/surabaya/luxury/)
-   [Hotels with a pool in Surabaya](https://stayversus.com/en/indonesia/surabaya/pool/)
-   [Spa hotels in Surabaya](https://stayversus.com/en/indonesia/surabaya/spa/)
-   [Hotels with free parking in Surabaya](https://stayversus.com/en/indonesia/surabaya/free-parking/)
-   [Hotels with a gym in Surabaya](https://stayversus.com/en/indonesia/surabaya/gym/)

### Compare

## Compare Shangri-La Surabaya with nearby hotels

Similar hotels within 3 km. Open a match-up to see where each one wins.

-   [Java Paragon Hotel & Residences](https://stayversus.com/en/hotel/java-paragon-hotel-residences-surabaya/) Hotel ★★★★ 60 m away
    
    8.4 ·  [Compare](https://stayversus.com/en/compare/java-paragon-hotel-residences-surabaya-vs-shangri-la-surabaya-surabaya/)
-   [Hotel Ciputra World Surabaya managed by Swiss-Belhotel International](https://stayversus.com/en/hotel/hotel-ciputra-world-surabaya-managed-by-swiss-belhotel-international-surabaya/) Hotel ★★★★★ 220 m away
    
    9.1 ·  [Compare](https://stayversus.com/en/compare/hotel-ciputra-world-surabaya-managed-by-swiss-belhotel-international-surabaya-vs-shangri-la-surabaya-surabaya/)
-   [Fairfield by Marriott Surabaya](https://stayversus.com/en/hotel/fairfield-by-marriott-surabaya-surabaya/) Hotel ★★★★ 560 m away
    
    8.8 ·  [Compare](https://stayversus.com/en/compare/fairfield-by-marriott-surabaya-surabaya-vs-shangri-la-surabaya-surabaya/)
-   [HARRIS Hotel & Conventions Bundaran Satelit Surabaya](https://stayversus.com/en/hotel/harris-hotel-conventions-bundaran-satelit-surabaya-surabaya/) Hotel ★★★★ 1.5 km away
    
    9.3 ·  [Compare](https://stayversus.com/en/compare/harris-hotel-conventions-bundaran-satelit-surabaya-surabaya-vs-shangri-la-surabaya-surabaya/)
-   [ARTOTEL Grand Prima Surabaya](https://stayversus.com/en/hotel/artotel-grand-prima-surabaya-surabaya/) Hotel ★★★★ 1.8 km away
    
    9.1 ·  [Compare](https://stayversus.com/en/compare/artotel-grand-prima-surabaya-surabaya-vs-shangri-la-surabaya-surabaya/)
-   [TS Suites Surabaya](https://stayversus.com/en/hotel/ts-suites-surabaya-surabaya/) Hotel ★★★★ 1.8 km away
    
    8.5
## Questions about Shangri-La Surabaya

### How do guests rate Shangri-La Surabaya?

Shangri-La Surabaya has a guest rating of 9.0 out of 10 from 1,308 reviews, which is better than 81% of rated hotels in Surabaya.

### What are the check-in and check-out times at Shangri-La Surabaya?

Check-in starts at 14:00 and check-out is until 12:00.

### Does Shangri-La Surabaya include breakfast?

Breakfast is available. Whether it is included depends on the rate you book.

### Does Shangri-La Surabaya have a pool?

Yes, Shangri-La Surabaya has a swimming pool.

### Is there parking at Shangri-La Surabaya?

Yes, the listing mentions free parking.

### How far is Shangri-La Surabaya from the airport?

The nearest airport, Juanda International Airport (SUB), is 13 km away in a straight line.

### When did Shangri-La Surabaya open?

Shangri-La Surabaya opened in 1995 and was last renovated in 2018.

### How many rooms does Shangri-La Surabaya have?

Shangri-La Surabaya has 380 rooms on 17 floors.

### Is there a supermarket or food shop near Shangri-La Surabaya?

Yes: Carrefour, about 80 m away (1 min walk).

Updated 6 Oct 2026. Data: Agoda, Overture Maps, OpenStreetMap, OurAirports and hotels' own websites. We may earn a commission from partner links; it never changes the comparison. [How we score](https://stayversus.com/en/about/)

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Source: https://stayversus.com/en/hotel/shangri-la-surabaya-surabaya/. Facts are compiled by StayVersus from partner data (Agoda), Overture Maps, OpenStreetMap, OurAirports, public Google Maps listings and hotels' own websites. Scores use one formula for every hotel. Methodology: https://stayversus.com/en/about/