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Best Western vs Comfort Inn

Averages across 1,494 Best Western and 1,507 Comfort Inn hotels, and a head-to-head in the 316 cities where both brands have a hotel.

Best Western Hotels & Resorts

Best Western

Average guest rating
8.4
Hotels tracked
1,494

Choice Hotels

Comfort Inn

Average guest rating
8.3
Hotels tracked
1,507

The short answer

On the numbers: too close to call

Each brand leads on 2 measures. The gap in average guest rating is small (0.04), so the hotel you pick matters more than the brand.

Every measured fact

Averages over each brand's hotels. A dot marks the better figure.

Best WesternComfort Inn
Guest ratings
Average guest rating 8.35 8.31
Rated 8 or more 77% +4% 73%
Rated below 7 2% 4%
Average Google rating 4.09/5 +0.13 3.96/5
Guest reviews behind the average 156,862 78,324
Same city, head to head (cities where both are rated: 261)
Cities where it is rated higher 129 124
The hotels
Hotels tracked 1,494 1,507
Countries 56 25
Typical opening year 1998 2004
Built or renovated in the last 10 years 56% 61%
Usual check-in 15:00 15:00
Usual check-out 11:00 11:00
Hotels that list it
Free breakfast 41% 74%
Swimming pool 51% 74%
Gym 56% 76%
Free parking 71% 87%
Pets allowed 13% 1%
Shuttle 21% 13%
Laundry 52% 91%
Hot tub 23% 33%
Restaurant 15% 1%
Bar 73% 89%
Kitchen 8% 28%

Both brands, same city

The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.

Best Western or Comfort Inn: common questions

Is Best Western or Comfort Inn better?

They are evenly matched: Best Western hotels average 8.35/10 from guests and Comfort Inn hotels 8.31/10, and each brand leads on 2 measures. The gap in average guest rating is small (0.04), so the hotel you pick matters more than the brand.

When both are in the same city, which is rated higher?

In the 261 cities where both have rated hotels, Best Western has the higher average in 129 and Comfort Inn in 124.

Which brand has newer hotels?

The typical Comfort Inn hotel opened in 2004, the typical Best Western hotel in 1998.

Do Best Western and Comfort Inn hotels include free breakfast?

41% of Best Western hotels and 74% of Comfort Inn hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.

Which brand has more hotels?

StayVersus tracks 1,494 Best Western hotels in 56 countries and 1,507 Comfort Inn hotels in 25 countries.

Do Best Western and Comfort Inn belong to the same company?

No. Best Western belongs to Best Western Hotels & Resorts, Comfort Inn to Choice Hotels.

More brand match-ups

Updated 14 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score