Crowne Plaza vs Holiday Inn Express
Averages across 496 Crowne Plaza and 3,611 Holiday Inn Express hotels, and a head-to-head in the 191 cities where both brands have a hotel.
The short answer
On the numbers: Holiday Inn Express
Holiday Inn Express leads on 3 of 7 measures. The gap in average guest rating is small (0.06), so the hotel you pick matters more than the brand.
Every measured fact
Averages over each brand's hotels. A dot marks the better figure.
| Crowne Plaza vs Holiday Inn Express: which hotel brand is better? | Crowne Plaza | Holiday Inn Express |
|---|---|---|
| Guest ratings | ||
| Average guest rating | 8.62 | 8.68 +0.06 |
| Rated 8 or more | 91% +3% | 88% |
| Rated below 7 | 2% | 1% |
| Average Google rating | 4.24/5 | 4.24/5 |
| Guest reviews behind the average | 157,707 | 354,299 |
| Same city, head to head (cities where both are rated: 160) | ||
| Cities where it is rated higher | 81 | 76 |
| The hotels | ||
| Hotels tracked | 496 | 3,611 |
| Countries | 70 | 54 |
| Typical opening year | 2011 | 2019 |
| Built or renovated in the last 10 years | 62% | 86% |
| Usual check-in | 15:00 | 15:00 |
| Usual check-out | 12:00 | 11:00 |
| Hotels that list it | ||
| Free breakfast | 1% | 74% |
| Swimming pool | 74% | 79% |
| Gym | 75% | 73% |
| Free parking | 61% | 89% |
| Pets allowed | 0% | 1% |
| Shuttle | 41% | 17% |
| Laundry | 98% | 93% |
| Hot tub | 18% | 18% |
| Restaurant | 2% | 1% |
| Bar | 98% | 59% |
| Kitchen | 12% | 27% |
Both brands, same city
The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.
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Shanghai China
Crowne Plaza Shanghai Snow World By IHG 9.6 Brand average here: 8.6
Holiday Inn Express Shanghai On The Bund 9.2 Brand average here: 8.5
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London United Kingdom
Compare these twoCrowne Plaza London Heathrow T4 By IHG 8.9 Brand average here: 8.2
Holiday Inn Express London Heathrow T4 By IHG 8.9 Brand average here: 8.3
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Dallas (TX) United States
Crowne Plaza Dallas Market Ctr - Love Field By IHG 7.9 Brand average here: 7.9
Holiday Inn Express & Suites Dallas – Plano North by IHG 9.4 Brand average here: 8.7
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Chengdu China
Crowne Plaza Chengdu Panda Garden By IHG-Near Panda Base 9.1 Brand average here: 8.8
Holiday Inn Express Chengdu North Railway Station By IHG 9.3 Brand average here: 8.8
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Beijing China
Crowne Plaza Beijing Lido By IHG 8.8 Brand average here: 8.6
Holiday Inn Express Beijing Downtown By IHG 8.8 Brand average here: 8.5
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Houston (TX) United States
Crowne Plaza Houston Galleria Area By IHG 8.5 Brand average here: 8.3
Holiday Inn Express And Suites Stafford Nw - Sugar Land By IHG 8.9 Brand average here: 8.5
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Suzhou China
Crowne Plaza Suzhou By IHG 9.0 Brand average here: 9.0
Holiday Inn Express Suzhou Industrial Park By IHG 8.8 Brand average here: 8.4
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Xian China
Crowne Plaza Xi'an By IHG 9.0 Brand average here: 9.2
Holiday Inn Express Xi'an North 9.2 Brand average here: 8.7
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Phoenix (AZ) United States
Crowne Plaza Phoenix - Chandler Golf Resort By IHG 8.3 Brand average here: 8.3
Holiday Inn Express and Suites Gilbert Mesa Gateway Airport By IHG 9.8 Brand average here: 8.8
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Shenzhen China
Crowne Plaza Shenzhen Nanshan 9.1 Brand average here: 8.9
Holiday Inn Express Shenzhen Futian Center By IHG 8.6 Brand average here: 8.4
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Chongqing China
Crowne Plaza Chongqing New North Zone By IHG 8.4 Brand average here: 8.4
Holiday Inn Express Chongqing Caiyun Lake By IHG 9.7 Brand average here: 8.9
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Hangzhou China
Crowne Plaza Hangzhou Riverside By IHG 9.2 Brand average here: 9.1
Holiday Inn Express Hangzhou East Station By IHG 9.0 Brand average here: 8.1
Crowne Plaza or Holiday Inn Express: common questions
Is Crowne Plaza or Holiday Inn Express better?
On average, Holiday Inn Express hotels score 8.68/10 from guests and Crowne Plaza hotels 8.62/10. Holiday Inn Express leads on 3 of the 7 measures we compare. The gap in average guest rating is small (0.06), so the hotel you pick matters more than the brand.
When both are in the same city, which is rated higher?
In the 160 cities where both have rated hotels, Crowne Plaza has the higher average in 81 and Holiday Inn Express in 76.
Which brand has newer hotels?
The typical Holiday Inn Express hotel opened in 2019, the typical Crowne Plaza hotel in 2011.
Do Crowne Plaza and Holiday Inn Express hotels include free breakfast?
1% of Crowne Plaza hotels and 74% of Holiday Inn Express hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.
Which brand has more hotels?
StayVersus tracks 496 Crowne Plaza hotels in 70 countries and 3,611 Holiday Inn Express hotels in 54 countries.
Do Crowne Plaza and Holiday Inn Express belong to the same company?
Yes, both belong to IHG Hotels & Resorts.
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Updated 18 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score