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Hotel★★★★★Shangri-La Hotels and Resorts

Shangri-La Surabaya

Dukuh Pakis, Surabaya, Indonesia

9.0 Excellent1,308 reviews #123#123 of 690 in Surabaya 5.0Location score

Shangri-La Surabaya

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About Shangri-La Surabaya

Shangri-La Surabaya is a hotel in Dukuh Pakis, Surabaya, Indonesia. It holds a 5-star rating. Guests rate it 9.0 out of 10 across 1,308 reviews. Facilities include swimming pool, spa, bar, gym, airport transfer, free parking. It is 1.7 km from the centre of Surabaya. The nearest airport, Juanda International Airport (SUB), is 13 km away.

Type
Hotel
Star rating
★★★★★
Check-in from
14:00
Check-out until
12:00
Rooms
380
Floors
17
Opened
1995
Last renovated
2018
Chain
Shangri-La Hotels and Resorts
Other stays within 500 m
20

Jl. Mayjend Sungkono 120, West Surabaya, Surabaya, East Java, Indonesia, 60256

Prices

Prices come from booking partners and can change. The final price is shown before you book.

Live prices around Shangri-La Surabaya

Real nightly rates from booking partners for the dates you picked above. Tap a price for the offer.

How Shangri-La Surabaya scores

Better rated than 81% of hotels in Surabaya

  • Guest rating 9.0
  • Location 5.0
  • Facilities 9.2
  • Spa & wellness 10.0

Surabaya average

Amenities

Swimming poolSpaBarGymAirport transferFree parkingFree Wi-Fi24-hour room service

Pool & wellness

  • Swimming pool
  • Spa
  • Sauna
  • Steam room
  • Hot tub
  • Massage
  • Gym

Food & drink

  • Breakfast
  • Bar
  • 24-hour room service

Leisure

  • Nightclub

Internet

  • Free Wi-Fi

Parking & transport

  • Free parking

Services

  • Airport transfer
  • Shuttle
  • Car hire
  • Concierge
  • Laundry
  • Luggage storage

In the rooms

  • Minibar
  • In-room safe
  • Coffee or tea maker
  • Blackout curtains

Based on the property listing at our booking partner.

Location

Location score
5.0/10
Walk grade
60/100 Somewhat walkable
Restaurants & cafés within 500 m
50
Shops within 500 m
5
Sights within 1 km
1
Nearest airportJuanda International Airport (SUB)13 km28 min drive
Distance to the centreSurabaya1.7 km4 min drive

Everyday places nearby

Food shopCarrefour80 m1 min walk
Pharmacy1.3 km21 min walk

Sights nearby

  • Galeri Paksi Wira Usaha930 m
  • Sinatraquaria1.0 km
  • Customland Headquarter1.2 km
  • Kb-Tk Islamic Centre Surabaya, Jawa Timur1.4 km
  • Naga Merah Arwana Surabaya1.5 km
  • Taman Bermain Lesti1.6 km

Weather in Surabaya

Lists this hotel is on

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Questions about Shangri-La Surabaya

How do guests rate Shangri-La Surabaya?

Shangri-La Surabaya has a guest rating of 9.0 out of 10 from 1,308 reviews, which is better than 81% of rated hotels in Surabaya.

What are the check-in and check-out times at Shangri-La Surabaya?

Check-in starts at 14:00 and check-out is until 12:00.

Does Shangri-La Surabaya include breakfast?

Breakfast is available. Whether it is included depends on the rate you book.

Does Shangri-La Surabaya have a pool?

Yes, Shangri-La Surabaya has a swimming pool.

Is there parking at Shangri-La Surabaya?

Yes, the listing mentions free parking.

How far is Shangri-La Surabaya from the airport?

The nearest airport, Juanda International Airport (SUB), is 13 km away in a straight line.

When did Shangri-La Surabaya open?

Shangri-La Surabaya opened in 1995 and was last renovated in 2018.

How many rooms does Shangri-La Surabaya have?

Shangri-La Surabaya has 380 rooms on 17 floors.

Is there a supermarket or food shop near Shangri-La Surabaya?

Yes: Carrefour, about 80 m away (1 min walk).

Updated 6 Oct 2026. Data: Agoda, Overture Maps, OpenStreetMap, OurAirports and hotels' own websites. We may earn a commission from partner links; it never changes the comparison. How we score