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Best Western vs Comfort Suites

Averages across 1,494 Best Western and 572 Comfort Suites hotels, and a head-to-head in the 167 cities where both brands have a hotel.

Best Western Hotels & Resorts

Best Western

Average guest rating
8.4
Hotels tracked
1,494

Choice Hotels

Comfort Suites

Average guest rating
8.5
Hotels tracked
572

The short answer

On the numbers: Comfort Suites

Comfort Suites leads on 5 of 7 measures. The gap in average guest rating is small (0.11), so the hotel you pick matters more than the brand.

Every measured fact

Averages over each brand's hotels. A dot marks the better figure.

Best WesternComfort Suites
Guest ratings
Average guest rating 8.35 8.46 +0.11
Rated 8 or more 77% 80% +3%
Rated below 7 2% 3%
Average Google rating 4.09/5 4.07/5
Guest reviews behind the average 156,862 16,915
Same city, head to head (cities where both are rated: 150)
Cities where it is rated higher 52 92
The hotels
Hotels tracked 1,494 572
Countries 56 13
Typical opening year 1998 2005
Built or renovated in the last 10 years 56% 83%
Usual check-in 15:00 15:00
Usual check-out 11:00 11:00
Hotels that list it
Free breakfast 40% 71%
Swimming pool 52% 92%
Gym 57% 77%
Free parking 68% 85%
Pets allowed 15% 1%
Shuttle 19% 12%
Laundry 53% 95%
Hot tub 20% 50%
Restaurant 28% 0%
Bar 76% 91%
Kitchen 7% 24%

Both brands, same city

The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.

Best Western or Comfort Suites: common questions

Is Best Western or Comfort Suites better?

On average, Comfort Suites hotels score 8.46/10 from guests and Best Western hotels 8.35/10. Comfort Suites leads on 5 of the 7 measures we compare. The gap in average guest rating is small (0.11), so the hotel you pick matters more than the brand.

When both are in the same city, which is rated higher?

In the 150 cities where both have rated hotels, Best Western has the higher average in 52 and Comfort Suites in 92.

Which brand has newer hotels?

The typical Comfort Suites hotel opened in 2005, the typical Best Western hotel in 1998.

Do Best Western and Comfort Suites hotels include free breakfast?

40% of Best Western hotels and 71% of Comfort Suites hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.

Which brand has more hotels?

StayVersus tracks 1,494 Best Western hotels in 56 countries and 572 Comfort Suites hotels in 13 countries.

Do Best Western and Comfort Suites belong to the same company?

No. Best Western belongs to Best Western Hotels & Resorts, Comfort Suites to Choice Hotels.

More brand match-ups

Updated 15 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score