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Crowne Plaza vs Hyatt Regency

Averages across 496 Crowne Plaza and 299 Hyatt Regency hotels, and a head-to-head in the 104 cities where both brands have a hotel.

IHG Hotels & Resorts

Crowne Plaza

Average guest rating
8.6
Hotels tracked
496

Hyatt

Hyatt Regency

Average guest rating
8.8
Hotels tracked
299

The short answer

On the numbers: Hyatt Regency

Hyatt Regency leads on 3 of 6 measures. Average guest rating differs by 0.15 points.

Every measured fact

Averages over each brand's hotels. A dot marks the better figure.

Crowne PlazaHyatt Regency
Guest ratings
Average guest rating 8.62 8.77 +0.15
Rated 8 or more 91% 96% +5%
Rated below 7 2% 0%
Guest reviews behind the average 157,707 113,841
Same city, head to head (cities where both are rated: 83)
Cities where it is rated higher 26 53
The hotels
Hotels tracked 496 299
Countries 70 54
Typical opening year 2012 2011
Built or renovated in the last 10 years 65% 63%
Usual check-in 15:00 15:00
Usual check-out 12:00 12:00
Hotels that list it
Free breakfast 1% 1%
Swimming pool 74% 58%
Gym 74% 74%
Free parking 61% 38%
Pets allowed 0% 0%
Shuttle 41% 30%
Laundry 98% 99%
Hot tub 18% 22%
Restaurant 0% 0%
Bar 98% 100%
Kitchen 12% 1%

Both brands, same city

The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.

Crowne Plaza or Hyatt Regency: common questions

Is Crowne Plaza or Hyatt Regency better?

On average, Hyatt Regency hotels score 8.77/10 from guests and Crowne Plaza hotels 8.62/10. Hyatt Regency leads on 3 of the 6 measures we compare. Average guest rating differs by 0.15 points.

When both are in the same city, which is rated higher?

In the 83 cities where both have rated hotels, Crowne Plaza has the higher average in 26 and Hyatt Regency in 53.

Which brand has newer hotels?

They are about the same age: the typical hotel of each brand opened in 2012.

Do Crowne Plaza and Hyatt Regency hotels include free breakfast?

1% of Crowne Plaza hotels and 1% of Hyatt Regency hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.

Which brand has more hotels?

StayVersus tracks 496 Crowne Plaza hotels in 70 countries and 299 Hyatt Regency hotels in 54 countries.

Do Crowne Plaza and Hyatt Regency belong to the same company?

No. Crowne Plaza belongs to IHG Hotels & Resorts, Hyatt Regency to Hyatt.

More brand match-ups

Updated 12 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score