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Crowne Plaza vs Sheraton

Averages across 496 Crowne Plaza and 427 Sheraton hotels, and a head-to-head in the 128 cities where both brands have a hotel.

IHG Hotels & Resorts

Crowne Plaza

Average guest rating
8.6
Hotels tracked
496

Marriott International

Sheraton

Average guest rating
8.6
Hotels tracked
427

The short answer

On the numbers: Crowne Plaza

Crowne Plaza leads on 5 of 7 measures. The gap in average guest rating is small (0.07), so the hotel you pick matters more than the brand.

Every measured fact

Averages over each brand's hotels. A dot marks the better figure.

Crowne PlazaSheraton
Guest ratings
Average guest rating 8.62 +0.07 8.55
Rated 8 or more 91% +4% 87%
Rated below 7 2% 1%
Average Google rating 4.24/5 +0.10 4.14/5
Guest reviews behind the average 157,707 135,979
Same city, head to head (cities where both are rated: 119)
Cities where it is rated higher 55 53
The hotels
Hotels tracked 496 427
Countries 70 71
Typical opening year 2012 2010
Built or renovated in the last 10 years 65% 50%
Usual check-in 15:00 15:00
Usual check-out 12:00 12:00
Hotels that list it
Free breakfast 1% 10%
Swimming pool 74% 10%
Gym 74% 6%
Free parking 61% 3%
Pets allowed 0% 0%
Shuttle 41% 0%
Laundry 98% 65%
Hot tub 18% 6%
Restaurant 0% 0%
Bar 98% 100%
Kitchen 12% 0%

Both brands, same city

The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.

Crowne Plaza or Sheraton: common questions

Is Crowne Plaza or Sheraton better?

On average, Crowne Plaza hotels score 8.62/10 from guests and Sheraton hotels 8.55/10. Crowne Plaza leads on 5 of the 7 measures we compare. The gap in average guest rating is small (0.07), so the hotel you pick matters more than the brand.

When both are in the same city, which is rated higher?

In the 119 cities where both have rated hotels, Crowne Plaza has the higher average in 55 and Sheraton in 53.

Which brand has newer hotels?

The typical Crowne Plaza hotel opened in 2012, the typical Sheraton hotel in 2010.

Do Crowne Plaza and Sheraton hotels include free breakfast?

1% of Crowne Plaza hotels and 10% of Sheraton hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.

Which brand has more hotels?

StayVersus tracks 496 Crowne Plaza hotels in 70 countries and 427 Sheraton hotels in 71 countries.

Do Crowne Plaza and Sheraton belong to the same company?

No. Crowne Plaza belongs to IHG Hotels & Resorts, Sheraton to Marriott International.

More brand match-ups

Updated 12 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score