Holiday Inn vs Novotel
Averages across 1,759 Holiday Inn and 639 Novotel hotels, and a head-to-head in the 156 cities where both brands have a hotel.
The short answer
On the numbers: Holiday Inn
Holiday Inn leads on 3 of 7 measures. The gap in average guest rating is small (0.03), so the hotel you pick matters more than the brand.
Every measured fact
Averages over each brand's hotels. A dot marks the better figure.
| Holiday Inn vs Novotel: which hotel brand is better? | Holiday Inn | Novotel |
|---|---|---|
| Guest ratings | ||
| Average guest rating | 8.50 | 8.47 |
| Rated 8 or more | 84% | 85% |
| Rated below 7 | 1% | 1% |
| Average Google rating | 4.18/5 | 4.34/5 +0.16 |
| Guest reviews behind the average | 350,205 | 379,909 |
| Same city, head to head (cities where both are rated: 124) | ||
| Cities where it is rated higher | 76 | 45 |
| The hotels | ||
| Hotels tracked | 1,759 | 639 |
| Countries | 85 | 71 |
| Typical opening year | 2012 | 2009 |
| Built or renovated in the last 10 years | 71% | 59% |
| Usual check-in | 15:00 | 14:00 |
| Usual check-out | 12:00 | 12:00 |
| Hotels that list it | ||
| Free breakfast | 2% | 1% |
| Swimming pool | 71% | 65% |
| Gym | 76% | 77% |
| Free parking | 73% | 48% |
| Pets allowed | 1% | 25% |
| Shuttle | 29% | 30% |
| Laundry | 95% | 96% |
| Hot tub | 17% | 15% |
| Restaurant | 2% | 46% |
| Bar | 96% | 100% |
| Kitchen | 23% | 24% |
Both brands, same city
The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.
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Shanghai China
Holiday Inn Shanghai Pudong Airport By IHG 9.4 Brand average here: 8.5
Novotel Shanghai Clover 9.1 Brand average here: 8.6
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Paris France
Holiday Inn Paris Opéra - Grands Boulevards By IHG 8.7 Brand average here: 8.4
Novotel Paris Les Halles Hotel 8.7 Brand average here: 8.1
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London United Kingdom
Holiday Inn London-Heathrow Bath Road By IHG 8.6 Brand average here: 8.3
Novotel London Brentford Hotel 8.7 Brand average here: 8.4
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Suzhou China
Holiday Inn Suzhou Huirong Plaza By IHG 9.2 Brand average here: 8.9
Novotel Suzhou SIP 8.9 Brand average here: 8.6
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Hangzhou China
Holiday Inn Hangzhou West Lake By IHG 9.6 Brand average here: 8.8
Novotel Hangzhou Xintiandi 9.1 Brand average here: 9.1
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Nanjing China
Holiday Inn Nanjing Harbour By IHG 9.2 Brand average here: 8.7
Novotel Nanjing Central Suning 8.8 Brand average here: 8.7
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Sydney Australia
Holiday Inn Sydney Potts Point, an IHG Hotel By IHG 8.7 Brand average here: 8.6
Novotel Sydney Darling Square 8.9 Brand average here: 8.4
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Xian China
Holiday Inn & Suites Xi'an High-Tech Zone By IHG 9.3 Brand average here: 8.8
Novotel Xian The Bell Tower 9.4 Brand average here: 9.4
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Dubai United Arab Emirates
Holiday Inn Dubai Business Bay By IHG 9.2 Brand average here: 8.8
Novotel Dubai World Trade Centre 8.7 Brand average here: 8.5
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Berlin Germany
Holiday Inn Berlin City East Side By IHG 8.9 Brand average here: 8.6
Novotel Berlin Mitte Hotel 8.4 Brand average here: 8.4
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Munich Germany
Holiday Inn – the niu, Loco Munich North by IHG 8.8 Brand average here: 8.5
Novotel Muenchen City Arnulfpark 8.9 Brand average here: 8.6
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Bangkok Thailand
Holiday Inn Bangkok By IHG 9.0 Brand average here: 8.7
Novotel Bangkok Future Park Rangsit 9.3 Brand average here: 8.7
Holiday Inn or Novotel: common questions
Is Holiday Inn or Novotel better?
On average, Holiday Inn hotels score 8.50/10 from guests and Novotel hotels 8.47/10. Holiday Inn leads on 3 of the 7 measures we compare. The gap in average guest rating is small (0.03), so the hotel you pick matters more than the brand.
When both are in the same city, which is rated higher?
In the 124 cities where both have rated hotels, Holiday Inn has the higher average in 76 and Novotel in 45.
Which brand has newer hotels?
The typical Holiday Inn hotel opened in 2012, the typical Novotel hotel in 2009.
Do Holiday Inn and Novotel hotels include free breakfast?
2% of Holiday Inn hotels and 1% of Novotel hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.
Which brand has more hotels?
StayVersus tracks 1,759 Holiday Inn hotels in 85 countries and 639 Novotel hotels in 71 countries.
Do Holiday Inn and Novotel belong to the same company?
No. Holiday Inn belongs to IHG Hotels & Resorts, Novotel to Accor.
More brand match-ups
Updated 17 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score