Hotel Indigo vs Mercure
Averages across 207 Hotel Indigo and 1,191 Mercure hotels, and a head-to-head in the 66 cities where both brands have a hotel.
The short answer
On the numbers: Hotel Indigo
Hotel Indigo leads on 6 of 7 measures. Average guest rating differs by 0.45 points.
Every measured fact
Averages over each brand's hotels. A dot marks the better figure.
| Hotel Indigo vs Mercure: which hotel brand is better? | Hotel Indigo | Mercure |
|---|---|---|
| Guest ratings | ||
| Average guest rating | 8.88 +0.45 | 8.43 |
| Rated 8 or more | 96% +15% | 81% |
| Rated below 7 | 1% | 2% |
| Average Google rating | 4.50/5 +0.31 | 4.19/5 |
| Guest reviews behind the average | 41,475 | 341,647 |
| Same city, head to head (cities where both are rated: 46) | ||
| Cities where it is rated higher | 40 | 6 |
| The hotels | ||
| Hotels tracked | 207 | 1,191 |
| Countries | 37 | 69 |
| Typical opening year | 2021 | 2007 |
| Built or renovated in the last 10 years | 90% | 65% |
| Usual check-in | 15:00 | 14:00 |
| Usual check-out | 11:00 | 12:00 |
| Hotels that list it | ||
| Free breakfast | 1% | 1% |
| Swimming pool | 41% | 41% |
| Gym | 84% | 59% |
| Free parking | 38% | 43% |
| Pets allowed | 1% | 18% |
| Shuttle | 23% | 26% |
| Laundry | 95% | 93% |
| Hot tub | 7% | 13% |
| Restaurant | 1% | 27% |
| Bar | 99% | 98% |
| Kitchen | 11% | 24% |
Both brands, same city
The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.
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Paris France
Compare these twoHotel Indigo Paris - Opera By IHG 8.9 Brand average here: 8.9
Mercure Paris Bercy Bibliotheque Hotel 8.8 Brand average here: 8.0
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Shanghai China
Compare these twoHotel Indigo Shanghai Jing'An By IHG 8.6 Brand average here: 8.6
Mercure Shanghai Hongqiao SOHO 8.7 Brand average here: 8.3
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Hangzhou China
Compare these twoHotel Indigo Hangzhou Uptown By IHG 9.6 Brand average here: 9.6
Mercure Hangzhou West Lake 8.8 Brand average here: 8.3
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Suzhou China
Compare these twoHotel Indigo Suzhou Grand Canal By IHG 9.6 Brand average here: 9.5
Mercure Suzhou Jinji Lake 9.3 Brand average here: 9.0
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London United Kingdom
Compare these twoHotel Indigo London Tower Hill By IHG 8.7 Brand average here: 8.6
Mercure London Earls Court 8.6 Brand average here: 8.1
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Guangzhou China
Compare these twoIndigo Guangzhou Haixinsha By IHG 9.0 Brand average here: 9.0
Mercure Guangzhou Tianhe Sports Center 8.9 Brand average here: 9.2
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Melbourne Australia
Compare these twoHotel Indigo Melbourne Little Collins By IHG 9.5 Brand average here: 9.3
Mercure Melbourne Doncaster 9.0 Brand average here: 8.4
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Sydney Australia
Compare these twoHotel Indigo Sydney Potts Point By IHG 8.7 Brand average here: 8.7
Mercure Sydney Liverpool 9.0 Brand average here: 8.4
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Berlin Germany
Compare these twoHotel Indigo Berlin East Side Gallery By IHG 9.2 Brand average here: 9.1
Mercure Hotel & Residenz Berlin Checkpoint Charlie 9.0 Brand average here: 8.5
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Rome Italy
Compare these twoHotel Indigo Rome - St. George By IHG 9.1 Brand average here: 9.1
Mercure Roma Piazza Bologna Hotel 8.4 Brand average here: 8.1
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Bangkok Thailand
Compare these twoHOTEL INDIGO BANGKOK WIRELESS ROAD By IHG 9.1 Brand average here: 9.1
Mercure Bangkok Sukhumvit 24 9.0 Brand average here: 8.8
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Vienna Austria
Compare these twoHotel Indigo Vienna – Naschmarkt By IHG 9.3 Brand average here: 9.3
Mercure Wien Zentrum Hotel 9.0 Brand average here: 8.6
Hotel Indigo or Mercure: common questions
Is Hotel Indigo or Mercure better?
On average, Hotel Indigo hotels score 8.88/10 from guests and Mercure hotels 8.43/10. Hotel Indigo leads on 6 of the 7 measures we compare. Average guest rating differs by 0.45 points.
When both are in the same city, which is rated higher?
In the 46 cities where both have rated hotels, Hotel Indigo has the higher average in 40 and Mercure in 6.
Which brand has newer hotels?
The typical Hotel Indigo hotel opened in 2021, the typical Mercure hotel in 2007.
Do Hotel Indigo and Mercure hotels include free breakfast?
1% of Hotel Indigo hotels and 1% of Mercure hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.
Which brand has more hotels?
StayVersus tracks 207 Hotel Indigo hotels in 37 countries and 1,191 Mercure hotels in 69 countries.
Do Hotel Indigo and Mercure belong to the same company?
No. Hotel Indigo belongs to IHG Hotels & Resorts, Mercure to Accor.
More brand match-ups
Updated 12 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score