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Best Western Plus vs Novotel

Averages across 1,144 Best Western Plus and 639 Novotel hotels, and a head-to-head in the 68 cities where both brands have a hotel.

Best Western Hotels & Resorts

Best Western Plus

Average guest rating
8.6
Hotels tracked
1,144

Accor

Novotel

Average guest rating
8.5
Hotels tracked
639

The short answer

On the numbers: Best Western Plus

Best Western Plus leads on 4 of 7 measures. The gap in average guest rating is small (0.12), so the hotel you pick matters more than the brand.

Every measured fact

Averages over each brand's hotels. A dot marks the better figure.

Best Western PlusNovotel
Guest ratings
Average guest rating 8.59 +0.12 8.47
Rated 8 or more 89% +4% 85%
Rated below 7 1% 1%
Average Google rating 4.26/5 4.29/5 +0.03
Guest reviews behind the average 111,873 379,909
Same city, head to head (cities where both are rated: 58)
Cities where it is rated higher 32 24
The hotels
Hotels tracked 1,144 639
Countries 59 71
Typical opening year 2008 2009
Built or renovated in the last 10 years 68% 59%
Usual check-in 15:00 14:00
Usual check-out 11:00 12:00
Hotels that list it
Free breakfast 46% 1%
Swimming pool 63% 65%
Gym 74% 76%
Free parking 70% 47%
Pets allowed 9% 23%
Shuttle 20% 30%
Laundry 38% 96%
Hot tub 20% 15%
Restaurant 6% 40%
Bar 70% 100%
Kitchen 1% 24%

Both brands, same city

The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.

Best Western Plus or Novotel: common questions

Is Best Western Plus or Novotel better?

On average, Best Western Plus hotels score 8.59/10 from guests and Novotel hotels 8.47/10. Best Western Plus leads on 4 of the 7 measures we compare. The gap in average guest rating is small (0.12), so the hotel you pick matters more than the brand.

When both are in the same city, which is rated higher?

In the 58 cities where both have rated hotels, Best Western Plus has the higher average in 32 and Novotel in 24.

Which brand has newer hotels?

They are about the same age: the typical hotel of each brand opened in 2009.

Do Best Western Plus and Novotel hotels include free breakfast?

46% of Best Western Plus hotels and 1% of Novotel hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.

Which brand has more hotels?

StayVersus tracks 1,144 Best Western Plus hotels in 59 countries and 639 Novotel hotels in 71 countries.

Do Best Western Plus and Novotel belong to the same company?

No. Best Western Plus belongs to Best Western Hotels & Resorts, Novotel to Accor.

More brand match-ups

Updated 13 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score