Best Western vs Mercure
Averages across 1,494 Best Western and 1,191 Mercure hotels, and a head-to-head in the 105 cities where both brands have a hotel.
The short answer
On the numbers: Mercure
Mercure leads on 5 of 7 measures. The gap in average guest rating is small (0.08), so the hotel you pick matters more than the brand.
Every measured fact
Averages over each brand's hotels. A dot marks the better figure.
| Best Western vs Mercure: which hotel brand is better? | Best Western | Mercure |
|---|---|---|
| Guest ratings | ||
| Average guest rating | 8.35 | 8.43 +0.08 |
| Rated 8 or more | 77% | 81% +4% |
| Rated below 7 | 2% | 2% |
| Average Google rating | 4.09/5 | 4.19/5 +0.10 |
| Guest reviews behind the average | 156,862 | 341,647 |
| Same city, head to head (cities where both are rated: 86) | ||
| Cities where it is rated higher | 40 | 44 |
| The hotels | ||
| Hotels tracked | 1,494 | 1,191 |
| Countries | 56 | 69 |
| Typical opening year | 1998 | 2007 |
| Built or renovated in the last 10 years | 56% | 65% |
| Usual check-in | 15:00 | 14:00 |
| Usual check-out | 11:00 | 12:00 |
| Hotels that list it | ||
| Free breakfast | 43% | 1% |
| Swimming pool | 51% | 41% |
| Gym | 56% | 59% |
| Free parking | 71% | 43% |
| Pets allowed | 13% | 18% |
| Shuttle | 21% | 26% |
| Laundry | 51% | 93% |
| Hot tub | 24% | 13% |
| Restaurant | 7% | 27% |
| Bar | 73% | 98% |
| Kitchen | 9% | 24% |
Both brands, same city
The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.
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Paris France
Compare these twoBest Western 11BAUER Paris Saint-Ouen 9.3 Brand average here: 8.2
Mercure Paris Bercy Bibliotheque Hotel 8.8 Brand average here: 8.0
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London United Kingdom
Compare these twoBest Western Buckingham Palace Road 8.4 Brand average here: 8.0
Mercure London Earls Court 8.6 Brand average here: 8.1
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Rome Italy
Compare these twoBest Western Hotel Piccadilly 8.4 Brand average here: 7.8
Mercure Roma Piazza Bologna Hotel 8.4 Brand average here: 8.1
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Bangkok Thailand
Compare these twoBest Western Matter Tiwanon Hotel 9.8 Brand average here: 8.9
Mercure Bangkok Sukhumvit 24 9.0 Brand average here: 8.8
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Jakarta Indonesia
Compare these twoBest Western Senayan 8.7 Brand average here: 8.2
Mercure Jakarta Gatot Subroto 9.2 Brand average here: 8.8
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Melbourne Australia
Compare these twoBest Western Queen Victoria Market Hotel 8.9 Brand average here: 8.6
Mercure Melbourne Doncaster 9.0 Brand average here: 8.4
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Berlin Germany
Compare these twoBest Western Hotel Kantstrasse Berlin 8.1 Brand average here: 8.1
Mercure Hotel & Residenz Berlin Checkpoint Charlie 9.0 Brand average here: 8.5
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Amsterdam Netherlands
Compare these twoBest Western Dam Square Inn 9.1 Brand average here: 8.1
Mercure Amsterdam North Station 9.1 Brand average here: 8.3
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Lyon France
Compare these twoBest Western Crequi Lyon Part Dieu 8.4 Brand average here: 8.3
Mercure Lyon Centre Beaux Arts Hotel 9.1 Brand average here: 8.6
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Bali Indonesia
Compare these twoBest Western Kamala Jimbaran 8.8 Brand average here: 8.2
Mercure Bali Legian Hotel 8.6 Brand average here: 8.3
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Istanbul Turkey
Compare these twoBest Western Empire Palace 8.1 Brand average here: 8.1
Mercure Istanbul Sirkeci 9.0 Brand average here: 8.1
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Frankfurt Germany
Compare these twoBest Western Premier IB Hotel Friedberger Warte 8.3 Brand average here: 8.3
Mercure Residenz Frankfurt Messe Hotel 8.1 Brand average here: 7.9
Best Western or Mercure: common questions
Is Best Western or Mercure better?
On average, Mercure hotels score 8.43/10 from guests and Best Western hotels 8.35/10. Mercure leads on 5 of the 7 measures we compare. The gap in average guest rating is small (0.08), so the hotel you pick matters more than the brand.
When both are in the same city, which is rated higher?
In the 86 cities where both have rated hotels, Best Western has the higher average in 40 and Mercure in 44.
Which brand has newer hotels?
The typical Mercure hotel opened in 2007, the typical Best Western hotel in 1998.
Do Best Western and Mercure hotels include free breakfast?
43% of Best Western hotels and 1% of Mercure hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.
Which brand has more hotels?
StayVersus tracks 1,494 Best Western hotels in 56 countries and 1,191 Mercure hotels in 69 countries.
Do Best Western and Mercure belong to the same company?
No. Best Western belongs to Best Western Hotels & Resorts, Mercure to Accor.
More brand match-ups
Updated 12 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score