Citadines vs Hyatt Place
Averages across 136 Citadines and 482 Hyatt Place hotels, and a head-to-head in the 20 cities where both brands have a hotel.
The short answer
On the numbers: too close to call
Each brand leads on 1 measures. The gap in average guest rating is small (0.04), so the hotel you pick matters more than the brand.
Every measured fact
Averages over each brand's hotels. A dot marks the better figure.
| Citadines vs Hyatt Place: which hotel brand is better? | Citadines | Hyatt Place |
|---|---|---|
| Guest ratings | ||
| Average guest rating | 8.75 | 8.71 |
| Rated 8 or more | 99% +6% | 93% |
| Rated below 7 | 0% | 1% |
| Guest reviews behind the average | 116,748 | 42,693 |
| Same city, head to head (cities where both are rated: 13) | ||
| Cities where it is rated higher | 6 | 7 |
| The hotels | ||
| Hotels tracked | 136 | 482 |
| Countries | 24 | 36 |
| Typical opening year | 2018 | 2018 |
| Built or renovated in the last 10 years | 66% | 83% |
| Usual check-in | 15:00 | 15:00 |
| Usual check-out | 12:00 | 12:00 |
| Hotels that list it | ||
| Free breakfast | 2% | 45% |
| Swimming pool | 44% | 73% |
| Gym | 70% | 88% |
| Free parking | 48% | 61% |
| Pets allowed | 2% | 12% |
| Shuttle | 31% | 27% |
| Laundry | 89% | 79% |
| Hot tub | 2% | 15% |
| Restaurant | 0% | 12% |
| Bar | 41% | 91% |
| Kitchen | 3% | 3% |
Both brands, same city
The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.
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Hạ Long Vietnam
Compare these twoCitadines Marina Halong 8.8 Brand average here: 8.7
Hyatt Place Ha Long Bay, Bai Chay 9.4 Brand average here: 9.4
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Paris France
Compare these twoCitadines Trocadéro Paris 8.8 Brand average here: 8.3
Hyatt Place Paris Charles De Gaulle Airport 8.1 Brand average here: 8.1
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Dubai United Arab Emirates
Compare these twoCitadines Metro Central Dubai 8.2 Brand average here: 8.2
Hyatt Place Dubai Wasl District 8.7 Brand average here: 8.5
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London United Kingdom
Compare these twoCitadines Islington London 9.0 Brand average here: 8.5
Hyatt Place London City East 8.6 Brand average here: 8.6
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Bangkok Thailand
Compare these twoCitadines Sukhumvit 16 Bangkok 8.5 Brand average here: 8.3
Hyatt Place Bangkok Sukhumvit 1 9.1 Brand average here: 8.9
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Chengdu China
Compare these twoCitadines South Chengdu 9.0 Brand average here: 9.4
Hyatt Place Chengdu Pebble Walk 9.0 Brand average here: 9.0
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Busan South Korea
Compare these twoCitadines Connect Hotel Hari Busan 8.7 Brand average here: 8.7
Hyatt Place Busan Yeonsan 9.0 Brand average here: 9.0
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Melbourne Australia
Compare these twoCitadines on Bourke Melbourne 8.8 Brand average here: 8.8
Hyatt Place Melbourne Caribbean Park 9.2 Brand average here: 9.1
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Zhuhai China
Compare these twoCitadines Gongbei Zhuhai 9.2 Brand average here: 9.2
Hyatt Place Zhuhai Jinshi 8.7 Brand average here: 8.7
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Gurgaon India
Compare these twoCitadines Paras Square Gurugram 8.5 Brand average here: 8.5
Hyatt Place Gurgaon Udyog Vihar 8.1 Brand average here: 8.1
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Amsterdam Netherlands
Compare these twoCitadines Sloterdijk Station Amsterdam 9.2 Brand average here: 9.2
Hyatt Place Amsterdam Airport 8.6 Brand average here: 8.6
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Frankfurt Germany
Compare these twoCitadines City Centre Frankfurt 9.0 Brand average here: 9.0
Hyatt Place Frankfurt Airport 8.5 Brand average here: 8.5
Citadines or Hyatt Place: common questions
Is Citadines or Hyatt Place better?
They are evenly matched: Citadines hotels average 8.75/10 from guests and Hyatt Place hotels 8.71/10, and each brand leads on 1 measures. The gap in average guest rating is small (0.04), so the hotel you pick matters more than the brand.
When both are in the same city, which is rated higher?
In the 13 cities where both have rated hotels, Citadines has the higher average in 6 and Hyatt Place in 7.
Which brand has newer hotels?
They are about the same age: the typical hotel of each brand opened in 2018.
Do Citadines and Hyatt Place hotels include free breakfast?
2% of Citadines hotels and 45% of Hyatt Place hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.
Which brand has more hotels?
StayVersus tracks 136 Citadines hotels in 24 countries and 482 Hyatt Place hotels in 36 countries.
Do Citadines and Hyatt Place belong to the same company?
No. Citadines belongs to The Ascott Limited, Hyatt Place to Hyatt.
More brand match-ups
Updated 12 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score