Comfort Inn vs Novotel
Averages across 1,507 Comfort Inn and 639 Novotel hotels, and a head-to-head in the 30 cities where both brands have a hotel.
The short answer
On the numbers: Novotel
Novotel leads on 6 of 7 measures. Average guest rating differs by 0.16 points.
Every measured fact
Averages over each brand's hotels. A dot marks the better figure.
| Comfort Inn vs Novotel: which hotel brand is better? | Comfort Inn | Novotel |
|---|---|---|
| Guest ratings | ||
| Average guest rating | 8.31 | 8.47 +0.16 |
| Rated 8 or more | 73% | 85% +12% |
| Rated below 7 | 4% | 1% |
| Average Google rating | 3.96/5 | 4.34/5 +0.38 |
| Guest reviews behind the average | 78,324 | 379,909 |
| Same city, head to head (cities where both are rated: 24) | ||
| Cities where it is rated higher | 5 | 19 |
| The hotels | ||
| Hotels tracked | 1,507 | 639 |
| Countries | 25 | 71 |
| Typical opening year | 2004 | 2009 |
| Built or renovated in the last 10 years | 61% | 59% |
| Usual check-in | 15:00 | 14:00 |
| Usual check-out | 11:00 | 12:00 |
| Hotels that list it | ||
| Free breakfast | 73% | 1% |
| Swimming pool | 75% | 65% |
| Gym | 77% | 77% |
| Free parking | 87% | 48% |
| Pets allowed | 2% | 25% |
| Shuttle | 13% | 30% |
| Laundry | 91% | 96% |
| Hot tub | 33% | 15% |
| Restaurant | 2% | 46% |
| Bar | 89% | 100% |
| Kitchen | 28% | 24% |
Both brands, same city
The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.
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London United Kingdom
Comfort Inn Victoria 8.0 Brand average here: 7.9
Novotel London Brentford Hotel 8.7 Brand average here: 8.4
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Sydney Australia
Comfort Inn & Suites Burwood 7.5 Brand average here: 7.5
Novotel Sydney Darling Square 8.9 Brand average here: 8.4
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Dubai United Arab Emirates
Comfort Inn 7.1 Brand average here: 7.1
Novotel Dubai World Trade Centre 8.7 Brand average here: 8.5
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Seoul South Korea
Comfort Inn Yeouido 8.7 Brand average here: 8.7
Novotel Suites Ambassador Seoul Yongsan 9.1 Brand average here: 8.9
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Goa India
Comfort Inn Elite 9.0 Brand average here: 9.0
Novotel Goa Dona Sylvia Resort 8.8 Brand average here: 8.6
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Montreal (QC) Canada
Comfort Inn Aeroport 8.7 Brand average here: 8.7
Novotel Montreal Center Hotel 8.8 Brand average here: 8.3
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Riyadh Saudi Arabia
Comfort Inn Suites Riyadh 6.2 Brand average here: 5.7
Novotel Riyadh Sahafa 9.1 Brand average here: 8.5
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Brisbane Australia
Comfort Inn North Brisbane 8.6 Brand average here: 8.4
Novotel Brisbane South Bank 8.9 Brand average here: 8.7
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Perth Australia
Comfort Inn & Suites Goodearth Perth 7.8 Brand average here: 7.8
Novotel Perth Murray Street 8.9 Brand average here: 8.5
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Bangalore India
Comfort Inn Insys 8.1 Brand average here: 8.1
Novotel Bengaluru Outer Ring Road 8.3 Brand average here: 8.3
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Mumbai India
Comfort Inn Metropolis Mumbai 7.3 Brand average here: 7.3
Novotel Mumbai International Airport 9.0 Brand average here: 8.4
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Ahmedabad India
Comfort Inn Sunset 7.7 Brand average here: 7.3
Novotel Ahmedabad Hotel - An AccorHotels Brand 8.6 Brand average here: 8.6
Comfort Inn or Novotel: common questions
Is Comfort Inn or Novotel better?
On average, Novotel hotels score 8.47/10 from guests and Comfort Inn hotels 8.31/10. Novotel leads on 6 of the 7 measures we compare. Average guest rating differs by 0.16 points.
When both are in the same city, which is rated higher?
In the 24 cities where both have rated hotels, Comfort Inn has the higher average in 5 and Novotel in 19.
Which brand has newer hotels?
The typical Novotel hotel opened in 2009, the typical Comfort Inn hotel in 2004.
Do Comfort Inn and Novotel hotels include free breakfast?
73% of Comfort Inn hotels and 1% of Novotel hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.
Which brand has more hotels?
StayVersus tracks 1,507 Comfort Inn hotels in 25 countries and 639 Novotel hotels in 71 countries.
Do Comfort Inn and Novotel belong to the same company?
No. Comfort Inn belongs to Choice Hotels, Novotel to Accor.
More brand match-ups
Updated 16 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score