Crowne Plaza vs Mercure
Averages across 496 Crowne Plaza and 1,191 Mercure hotels, and a head-to-head in the 116 cities where both brands have a hotel.
The short answer
On the numbers: Crowne Plaza
Crowne Plaza leads on 5 of 7 measures. Average guest rating differs by 0.19 points.
Every measured fact
Averages over each brand's hotels. A dot marks the better figure.
| Crowne Plaza vs Mercure: which hotel brand is better? | Crowne Plaza | Mercure |
|---|---|---|
| Guest ratings | ||
| Average guest rating | 8.62 +0.19 | 8.43 |
| Rated 8 or more | 91% +10% | 81% |
| Rated below 7 | 2% | 2% |
| Average Google rating | 4.24/5 +0.05 | 4.19/5 |
| Guest reviews behind the average | 157,707 | 341,647 |
| Same city, head to head (cities where both are rated: 82) | ||
| Cities where it is rated higher | 56 | 25 |
| The hotels | ||
| Hotels tracked | 496 | 1,191 |
| Countries | 70 | 69 |
| Typical opening year | 2012 | 2007 |
| Built or renovated in the last 10 years | 65% | 65% |
| Usual check-in | 15:00 | 14:00 |
| Usual check-out | 12:00 | 12:00 |
| Hotels that list it | ||
| Free breakfast | 1% | 1% |
| Swimming pool | 74% | 41% |
| Gym | 74% | 59% |
| Free parking | 61% | 43% |
| Pets allowed | 0% | 18% |
| Shuttle | 41% | 26% |
| Laundry | 98% | 93% |
| Hot tub | 18% | 13% |
| Restaurant | 0% | 27% |
| Bar | 98% | 98% |
| Kitchen | 12% | 24% |
Both brands, same city
The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.
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Paris France
Compare these twoCrowne Plaza Paris République By IHG 8.3 Brand average here: 8.3
Mercure Paris Bercy Bibliotheque Hotel 8.8 Brand average here: 8.0
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Shanghai China
Compare these twoCrowne Plaza Shanghai Snow World By IHG 9.6 Brand average here: 8.6
Mercure Shanghai Hongqiao SOHO 8.7 Brand average here: 8.3
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Chengdu China
Compare these twoCrowne Plaza Chengdu Panda Garden By IHG-Near Panda Base 9.1 Brand average here: 8.8
Mercure Chengdu Chunxi Taikoo Li 9.0 Brand average here: 9.2
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Beijing China
Compare these twoCrowne Plaza Beijing Lido By IHG 8.8 Brand average here: 8.6
Mercure Beijing Anzhen Olympic Center 8.7 Brand average here: 8.1
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Hangzhou China
Compare these twoCrowne Plaza Hangzhou Riverside By IHG 9.2 Brand average here: 9.1
Mercure Hangzhou West Lake 8.8 Brand average here: 8.3
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Xian China
Compare these twoCrowne Plaza Xi'an By IHG 9.0 Brand average here: 9.2
Mercure Xi'an Downtown 8.1 Brand average here: 8.1
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London United Kingdom
Compare these twoCrowne Plaza London Heathrow T4 By IHG 8.9 Brand average here: 8.2
Mercure London Earls Court 8.6 Brand average here: 8.1
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Suzhou China
Compare these twoCrowne Plaza Suzhou By IHG 9.0 Brand average here: 9.0
Mercure Suzhou Jinji Lake 9.3 Brand average here: 9.0
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Istanbul Turkey
Compare these twoCrowne Plaza Istanbul Ortakoy Bosphorus By IHG 8.9 Brand average here: 8.4
Mercure Istanbul Sirkeci 9.0 Brand average here: 8.1
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Guangzhou China
Compare these twoCrowne Plaza Guangzhou Huadu By IHG 8.8 Brand average here: 8.8
Mercure Guangzhou Tianhe Sports Center 8.9 Brand average here: 9.2
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Sydney Australia
Compare these twoCrowne Plaza Sydney Darling Harbour By IHG 9.0 Brand average here: 8.8
Mercure Sydney Liverpool 9.0 Brand average here: 8.4
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Melbourne Australia
Compare these twoCrowne Plaza Melbourne Carlton By IHG 9.5 Brand average here: 9.3
Mercure Melbourne Doncaster 9.0 Brand average here: 8.4
Crowne Plaza or Mercure: common questions
Is Crowne Plaza or Mercure better?
On average, Crowne Plaza hotels score 8.62/10 from guests and Mercure hotels 8.43/10. Crowne Plaza leads on 5 of the 7 measures we compare. Average guest rating differs by 0.19 points.
When both are in the same city, which is rated higher?
In the 82 cities where both have rated hotels, Crowne Plaza has the higher average in 56 and Mercure in 25.
Which brand has newer hotels?
The typical Crowne Plaza hotel opened in 2012, the typical Mercure hotel in 2007.
Do Crowne Plaza and Mercure hotels include free breakfast?
1% of Crowne Plaza hotels and 1% of Mercure hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.
Which brand has more hotels?
StayVersus tracks 496 Crowne Plaza hotels in 70 countries and 1,191 Mercure hotels in 69 countries.
Do Crowne Plaza and Mercure belong to the same company?
No. Crowne Plaza belongs to IHG Hotels & Resorts, Mercure to Accor.
More brand match-ups
Updated 12 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score