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Hampton Inn vs SureStay

Averages across 2,575 Hampton Inn and 397 SureStay hotels, and a head-to-head in the 139 cities where both brands have a hotel.

Hilton

Hampton Inn

Average guest rating
8.7
Hotels tracked
2,575

Best Western Hotels & Resorts

SureStay

Average guest rating
8.1
Hotels tracked
397

The short answer

On the numbers: Hampton Inn

Hampton Inn leads on 6 of 7 measures. Average guest rating differs by 0.62 points.

Every measured fact

Averages over each brand's hotels. A dot marks the better figure.

Hampton InnSureStay
Guest ratings
Average guest rating 8.72 +0.62 8.10
Rated 8 or more 88% +28% 60%
Rated below 7 2% 9%
Average Google rating 4.24/5 +0.36 3.88/5
Guest reviews behind the average 39,668 31,554
Same city, head to head (cities where both are rated: 91)
Cities where it is rated higher 79 11
The hotels
Hotels tracked 2,575 397
Countries 6 18
Typical opening year 2003 1997
Built or renovated in the last 10 years 40% 71%
Usual check-in 15:00 15:00
Usual check-out 11:00 11:00
Hotels that list it
Free breakfast 94% 63%
Swimming pool 95% 66%
Gym 87% 41%
Free parking 74% 78%
Pets allowed 4% 16%
Shuttle 23% 13%
Laundry 90% 63%
Hot tub 34% 19%
Restaurant 0% 19%
Bar 18% 63%
Kitchen 0% 13%

Both brands, same city

The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.

Hampton Inn or SureStay: common questions

Is Hampton Inn or SureStay better?

On average, Hampton Inn hotels score 8.72/10 from guests and SureStay hotels 8.10/10. Hampton Inn leads on 6 of the 7 measures we compare. Average guest rating differs by 0.62 points.

When both are in the same city, which is rated higher?

In the 91 cities where both have rated hotels, Hampton Inn has the higher average in 79 and SureStay in 11.

Which brand has newer hotels?

The typical Hampton Inn hotel opened in 2003, the typical SureStay hotel in 1997.

Do Hampton Inn and SureStay hotels include free breakfast?

94% of Hampton Inn hotels and 63% of SureStay hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.

Which brand has more hotels?

StayVersus tracks 2,575 Hampton Inn hotels in 6 countries and 397 SureStay hotels in 18 countries.

Do Hampton Inn and SureStay belong to the same company?

No. Hampton Inn belongs to Hilton, SureStay to Best Western Hotels & Resorts.

More brand match-ups

Updated 12 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score