Quality Inn vs SureStay
Averages across 1,791 Quality Inn and 397 SureStay hotels, and a head-to-head in the 118 cities where both brands have a hotel.
The short answer
On the numbers: SureStay
SureStay leads on 6 of 7 measures. Average guest rating differs by 0.18 points.
Every measured fact
Averages over each brand's hotels. A dot marks the better figure.
| Quality Inn vs SureStay: which hotel brand is better? | Quality Inn | SureStay |
|---|---|---|
| Guest ratings | ||
| Average guest rating | 7.92 | 8.10 +0.18 |
| Rated 8 or more | 52% | 60% +8% |
| Rated below 7 | 12% | 9% |
| Average Google rating | 3.66/5 | 3.88/5 +0.22 |
| Guest reviews behind the average | 61,161 | 31,554 |
| Same city, head to head (cities where both are rated: 94) | ||
| Cities where it is rated higher | 48 | 44 |
| The hotels | ||
| Hotels tracked | 1,791 | 397 |
| Countries | 7 | 18 |
| Typical opening year | 1995 | 1997 |
| Built or renovated in the last 10 years | 67% | 71% |
| Usual check-in | 15:00 | 15:00 |
| Usual check-out | 11:00 | 11:00 |
| Hotels that list it | ||
| Free breakfast | 78% | 63% |
| Swimming pool | 78% | 66% |
| Gym | 75% | 41% |
| Free parking | 84% | 78% |
| Pets allowed | 2% | 16% |
| Shuttle | 11% | 13% |
| Laundry | 86% | 63% |
| Hot tub | 29% | 19% |
| Restaurant | 1% | 19% |
| Bar | 90% | 63% |
| Kitchen | 26% | 13% |
Both brands, same city
The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.
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Dallas (TX) United States
Compare these twoQuality Inn & Suites Grand Prairie South 9.1 Brand average here: 7.9
The Addison Hotel, SureStay Collection by Best Western 8.5 Brand average here: 8.1
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Los Angeles (CA) United States
Compare these twoQuality Inn & Suites Bell Gardens-Los Angeles 8.2 Brand average here: 7.8
SureStay by Best Western Santa Monica 8.8 Brand average here: 7.6
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San Antonio (TX) United States
Compare these twoQuality Inn near SeaWorld - Lackland 8.5 Brand average here: 7.2
SureStay Plus by Best Western San Antonio Fiesta Inn 8.5 Brand average here: 7.5
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Houston (TX) United States
Compare these twoQuality Inn Houston East I-10 8.8 Brand average here: 7.9
SureStay Plus by Best Western Humble 9.0 Brand average here: 8.9
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Phoenix (AZ) United States
Compare these twoQuality Inn & Suites Goodyear - Phoenix West 8.2 Brand average here: 8.2
SureStay Plus by Best Western Mesa Superstition Springs 8.1 Brand average here: 7.4
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Jacksonville (FL) United States
Compare these twoQuality Inn Jacksonville - Orange Park near Naval Air Station 8.8 Brand average here: 8.1
SureStay by Best Western Jacksonville Airport 7.2 Brand average here: 7.2
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Albuquerque (NM) United States
Compare these twoQuality Inn & Suites Albuquerque North near Balloon Fiesta Park 7.6 Brand average here: 7.2
SureStay by Best Western Albuquerque East I-40 7.8 Brand average here: 7.0
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San Jose (CA) United States
Compare these twoQuality Inn & Suites Silicon Valley 7.4 Brand average here: 7.4
SureStay Plus by Best Western Santa Clara Silicon Valley 8.4 Brand average here: 7.7
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Detroit (MI) United States
Compare these twoQuality Inn Southfield - Detroit 8.5 Brand average here: 7.3
Skyline Hotel Detroit Airport, SureStay Collection by BW 8.0 Brand average here: 8.0
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Oklahoma City (OK) United States
Compare these twoQuality Inn Moore - Oklahoma City 8.7 Brand average here: 8.3
SureStay by Best Western Oklahoma City West 8.1 Brand average here: 8.1
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Sacramento (CA) United States
Compare these twoQuality Inn Sacramento Convention Center 8.5 Brand average here: 8.4
SureStay Plus by Best Western Sacramento Cal Expo 7.6 Brand average here: 7.0
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Fresno (CA) United States
Compare these twoQuality Inn Fresno Yosemite Airport 8.6 Brand average here: 7.8
SureStay by Best Western Fresno Central 7.5 Brand average here: 7.5
Quality Inn or SureStay: common questions
Is Quality Inn or SureStay better?
On average, SureStay hotels score 8.10/10 from guests and Quality Inn hotels 7.92/10. SureStay leads on 6 of the 7 measures we compare. Average guest rating differs by 0.18 points.
When both are in the same city, which is rated higher?
In the 94 cities where both have rated hotels, Quality Inn has the higher average in 48 and SureStay in 44.
Which brand has newer hotels?
The typical SureStay hotel opened in 1997, the typical Quality Inn hotel in 1995.
Do Quality Inn and SureStay hotels include free breakfast?
78% of Quality Inn hotels and 63% of SureStay hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.
Which brand has more hotels?
StayVersus tracks 1,791 Quality Inn hotels in 7 countries and 397 SureStay hotels in 18 countries.
Do Quality Inn and SureStay belong to the same company?
No. Quality Inn belongs to Choice Hotels, SureStay to Best Western Hotels & Resorts.
More brand match-ups
Updated 12 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score