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Hilton Hotels & Resorts vs Novotel

Averages across 617 Hilton Hotels & Resorts and 639 Novotel hotels, and a head-to-head in the 115 cities where both brands have a hotel.

Hilton

Hilton Hotels & Resorts

Average guest rating
8.6
Hotels tracked
617

Accor

Novotel

Average guest rating
8.5
Hotels tracked
639

The short answer

On the numbers: too close to call

Each brand leads on 3 measures. The gap in average guest rating is small (0.10), so the hotel you pick matters more than the brand.

Every measured fact

Averages over each brand's hotels. A dot marks the better figure.

Hilton Hotels & Resorts vs Novotel: which hotel brand is better?
Hilton Hotels & Resorts vs Novotel: which hotel brand is better?Hilton Hotels & ResortsNovotel
Guest ratings
Average guest rating 8.57 +0.10 8.47
Rated 8 or more 90% +5% 85%
Rated below 7 0% 1%
Average Google rating 4.26/5 4.29/5 +0.03
Guest reviews behind the average 298,239 379,909
Same city, head to head (cities where both are rated: 101)
Cities where it is rated higher 64 29
The hotels
Hotels tracked 617 639
Countries 95 71
Typical opening year 2002 2009
Built or renovated in the last 10 years 52% 59%
Usual check-in 15:00 14:00
Usual check-out 12:00 12:00
Hotels that list it
Free breakfast 3% 1%
Swimming pool 84% 65%
Gym 79% 76%
Free parking 30% 47%
Pets allowed 0% 23%
Shuttle 40% 30%
Laundry 55% 96%
Hot tub 42% 15%
Restaurant 0% 40%
Bar 97% 100%
Kitchen 0% 24%

Both brands, same city

The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.

Hilton Hotels & Resorts or Novotel: common questions

Is Hilton Hotels & Resorts or Novotel better?

They are evenly matched: Hilton Hotels & Resorts hotels average 8.57/10 from guests and Novotel hotels 8.47/10, and each brand leads on 3 measures. The gap in average guest rating is small (0.10), so the hotel you pick matters more than the brand.

When both are in the same city, which is rated higher?

In the 101 cities where both have rated hotels, Hilton Hotels & Resorts has the higher average in 64 and Novotel in 29.

Which brand has newer hotels?

The typical Novotel hotel opened in 2009, the typical Hilton Hotels & Resorts hotel in 2002.

Do Hilton Hotels & Resorts and Novotel hotels include free breakfast?

3% of Hilton Hotels & Resorts hotels and 1% of Novotel hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.

Which brand has more hotels?

StayVersus tracks 617 Hilton Hotels & Resorts hotels in 95 countries and 639 Novotel hotels in 71 countries.

Do Hilton Hotels & Resorts and Novotel belong to the same company?

No. Hilton Hotels & Resorts belongs to Hilton, Novotel to Accor.

More brand match-ups

Updated 12 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score