Hotel Indigo vs Novotel
Averages across 207 Hotel Indigo and 639 Novotel hotels, and a head-to-head in the 58 cities where both brands have a hotel.
The short answer
On the numbers: Hotel Indigo
Hotel Indigo leads on 6 of 7 measures. Average guest rating differs by 0.41 points.
Every measured fact
Averages over each brand's hotels. A dot marks the better figure.
| Hotel Indigo vs Novotel: which hotel brand is better? | Hotel Indigo | Novotel |
|---|---|---|
| Guest ratings | ||
| Average guest rating | 8.88 +0.41 | 8.47 |
| Rated 8 or more | 96% +11% | 85% |
| Rated below 7 | 1% | 1% |
| Average Google rating | 4.50/5 +0.21 | 4.29/5 |
| Guest reviews behind the average | 41,475 | 379,909 |
| Same city, head to head (cities where both are rated: 48) | ||
| Cities where it is rated higher | 41 | 7 |
| The hotels | ||
| Hotels tracked | 207 | 639 |
| Countries | 37 | 71 |
| Typical opening year | 2021 | 2009 |
| Built or renovated in the last 10 years | 90% | 59% |
| Usual check-in | 15:00 | 14:00 |
| Usual check-out | 11:00 | 12:00 |
| Hotels that list it | ||
| Free breakfast | 1% | 1% |
| Swimming pool | 42% | 65% |
| Gym | 84% | 76% |
| Free parking | 38% | 47% |
| Pets allowed | 1% | 23% |
| Shuttle | 23% | 30% |
| Laundry | 95% | 96% |
| Hot tub | 7% | 15% |
| Restaurant | 3% | 40% |
| Bar | 99% | 100% |
| Kitchen | 11% | 24% |
Both brands, same city
The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.
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Paris France
Compare these twoHotel Indigo Paris - Opera By IHG 8.9 Brand average here: 8.9
Novotel Paris Les Halles Hotel 8.7 Brand average here: 8.1
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Shanghai China
Compare these twoHotel Indigo Shanghai Jing'An By IHG 8.6 Brand average here: 8.6
Novotel Shanghai Clover 9.1 Brand average here: 8.6
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London United Kingdom
Compare these twoHotel Indigo London Tower Hill By IHG 8.7 Brand average here: 8.6
Novotel London Brentford Hotel 8.7 Brand average here: 8.4
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Bangkok Thailand
Compare these twoHOTEL INDIGO BANGKOK WIRELESS ROAD By IHG 9.1 Brand average here: 9.1
Novotel Bangkok Future Park Rangsit 9.3 Brand average here: 8.7
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Melbourne Australia
Compare these twoHotel Indigo Melbourne Little Collins By IHG 9.5 Brand average here: 9.3
Novotel Melbourne South Wharf 9.1 Brand average here: 8.6
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Sydney Australia
Compare these twoHotel Indigo Sydney Potts Point By IHG 8.7 Brand average here: 8.7
Novotel Sydney Darling Square 8.9 Brand average here: 8.4
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Suzhou China
Compare these twoHotel Indigo Suzhou Grand Canal By IHG 9.6 Brand average here: 9.5
Novotel Suzhou SIP 8.9 Brand average here: 8.6
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Madrid Spain
Compare these twoHotel Indigo Madrid - Gran Via By IHG 8.9 Brand average here: 8.8
Novotel Madrid Center 8.8 Brand average here: 8.5
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Hangzhou China
Compare these twoHotel Indigo Hangzhou Uptown By IHG 9.6 Brand average here: 9.6
Novotel Hangzhou Xintiandi 9.1 Brand average here: 9.1
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Phuket Thailand
Compare these twoHotel Indigo Phuket Patong By IHG 9.1 Brand average here: 9.1
Novotel Phuket Kamala Beach Hotel 8.6 Brand average here: 8.5
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Dubai United Arab Emirates
Compare these twoHotel Indigo Dubai Downtown By IHG 9.2 Brand average here: 9.2
Novotel Dubai World Trade Centre 8.7 Brand average here: 8.5
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Bali Indonesia
Compare these twoHotel Indigo Bali Seminyak Beach By IHG 9.4 Brand average here: 9.4
Novotel Bali Ubud Resort 8.8 Brand average here: 8.5
Hotel Indigo or Novotel: common questions
Is Hotel Indigo or Novotel better?
On average, Hotel Indigo hotels score 8.88/10 from guests and Novotel hotels 8.47/10. Hotel Indigo leads on 6 of the 7 measures we compare. Average guest rating differs by 0.41 points.
When both are in the same city, which is rated higher?
In the 48 cities where both have rated hotels, Hotel Indigo has the higher average in 41 and Novotel in 7.
Which brand has newer hotels?
The typical Hotel Indigo hotel opened in 2021, the typical Novotel hotel in 2009.
Do Hotel Indigo and Novotel hotels include free breakfast?
1% of Hotel Indigo hotels and 1% of Novotel hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.
Which brand has more hotels?
StayVersus tracks 207 Hotel Indigo hotels in 37 countries and 639 Novotel hotels in 71 countries.
Do Hotel Indigo and Novotel belong to the same company?
No. Hotel Indigo belongs to IHG Hotels & Resorts, Novotel to Accor.
More brand match-ups
Updated 13 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score