Mercure vs Sheraton
Averages across 1,191 Mercure and 427 Sheraton hotels, and a head-to-head in the 110 cities where both brands have a hotel.
The short answer
On the numbers: Sheraton
Sheraton leads on 4 of 7 measures. The gap in average guest rating is small (0.12), so the hotel you pick matters more than the brand.
Every measured fact
Averages over each brand's hotels. A dot marks the better figure.
| Mercure vs Sheraton: which hotel brand is better? | Mercure | Sheraton |
|---|---|---|
| Guest ratings | ||
| Average guest rating | 8.43 | 8.55 +0.12 |
| Rated 8 or more | 81% | 87% +6% |
| Rated below 7 | 2% | 1% |
| Average Google rating | 4.19/5 +0.05 | 4.14/5 |
| Guest reviews behind the average | 341,647 | 135,979 |
| Same city, head to head (cities where both are rated: 78) | ||
| Cities where it is rated higher | 31 | 41 |
| The hotels | ||
| Hotels tracked | 1,191 | 427 |
| Countries | 69 | 71 |
| Typical opening year | 2007 | 2010 |
| Built or renovated in the last 10 years | 65% | 50% |
| Usual check-in | 14:00 | 15:00 |
| Usual check-out | 12:00 | 12:00 |
| Hotels that list it | ||
| Free breakfast | 1% | 10% |
| Swimming pool | 41% | 10% |
| Gym | 59% | 6% |
| Free parking | 43% | 3% |
| Pets allowed | 18% | 0% |
| Shuttle | 26% | 0% |
| Laundry | 93% | 65% |
| Hot tub | 13% | 6% |
| Restaurant | 27% | 0% |
| Bar | 98% | 100% |
| Kitchen | 24% | 0% |
Both brands, same city
The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.
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Paris France
Compare these twoMercure Paris Bercy Bibliotheque Hotel 8.8 Brand average here: 8.0
Sheraton Paris Charles de Gaulle Airport Hotel 8.3 Brand average here: 8.3
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Shanghai China
Compare these twoMercure Shanghai Hongqiao SOHO 8.7 Brand average here: 8.3
Sheraton Shanghai Fengxian 9.4 Brand average here: 8.6
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Xian China
Compare these twoMercure Xi'an Downtown 8.1 Brand average here: 8.1
Sheraton Xi'an Chanba 9.3 Brand average here: 8.7
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Hangzhou China
Compare these twoMercure Hangzhou West Lake 8.8 Brand average here: 8.3
Sheraton Grand Hangzhou Wetland Park Resort 8.7 Brand average here: 8.7
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Chengdu China
Compare these twoMercure Chengdu Chunxi Taikoo Li 9.0 Brand average here: 9.2
Sheraton Chengdu Lido Hotel 8.7 Brand average here: 8.7
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Beijing China
Compare these twoMercure Beijing Anzhen Olympic Center 8.7 Brand average here: 8.1
Sheraton Grand Beijing Dongcheng Hotel 8.7 Brand average here: 8.8
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São Paulo Brazil
Compare these twoMercure Sao Paulo Moema Times Square 9.0 Brand average here: 8.1
Sheraton Sao Paulo WTC Hotel 8.3 Brand average here: 8.3
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Guangzhou China
Compare these twoMercure Guangzhou Tianhe Sports Center 8.9 Brand average here: 9.2
Sheraton Guangzhou Hotel 9.1 Brand average here: 8.9
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Jakarta Indonesia
Compare these twoMercure Jakarta Gatot Subroto 9.2 Brand average here: 8.8
Sheraton Grand Jakarta Gandaria City Hotel 9.3 Brand average here: 9.2
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Istanbul Turkey
Compare these twoMercure Istanbul Sirkeci 9.0 Brand average here: 8.1
Sheraton Grand Istanbul Atasehir 8.9 Brand average here: 8.7
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Sydney Australia
Compare these twoMercure Sydney Liverpool 9.0 Brand average here: 8.4
Sheraton Grand Sydney Hyde Park 9.0 Brand average here: 9.0
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Melbourne Australia
Compare these twoMercure Melbourne Doncaster 9.0 Brand average here: 8.4
Sheraton Melbourne Hotel 8.7 Brand average here: 8.7
Mercure or Sheraton: common questions
Is Mercure or Sheraton better?
On average, Sheraton hotels score 8.55/10 from guests and Mercure hotels 8.43/10. Sheraton leads on 4 of the 7 measures we compare. The gap in average guest rating is small (0.12), so the hotel you pick matters more than the brand.
When both are in the same city, which is rated higher?
In the 78 cities where both have rated hotels, Mercure has the higher average in 31 and Sheraton in 41.
Which brand has newer hotels?
The typical Sheraton hotel opened in 2010, the typical Mercure hotel in 2007.
Do Mercure and Sheraton hotels include free breakfast?
1% of Mercure hotels and 10% of Sheraton hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.
Which brand has more hotels?
StayVersus tracks 1,191 Mercure hotels in 69 countries and 427 Sheraton hotels in 71 countries.
Do Mercure and Sheraton belong to the same company?
No. Mercure belongs to Accor, Sheraton to Marriott International.
More brand match-ups
Updated 11 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score