Comfort Inn vs SureStay
Averages across 1,507 Comfort Inn and 397 SureStay hotels, and a head-to-head in the 101 cities where both brands have a hotel.
The short answer
On the numbers: Comfort Inn
Comfort Inn leads on 6 of 7 measures. Average guest rating differs by 0.21 points.
Every measured fact
Averages over each brand's hotels. A dot marks the better figure.
| Comfort Inn vs SureStay: which hotel brand is better? | Comfort Inn | SureStay |
|---|---|---|
| Guest ratings | ||
| Average guest rating | 8.31 +0.21 | 8.10 |
| Rated 8 or more | 73% +13% | 60% |
| Rated below 7 | 4% | 9% |
| Average Google rating | 3.96/5 +0.08 | 3.88/5 |
| Guest reviews behind the average | 78,324 | 31,554 |
| Same city, head to head (cities where both are rated: 75) | ||
| Cities where it is rated higher | 47 | 24 |
| The hotels | ||
| Hotels tracked | 1,507 | 397 |
| Countries | 25 | 18 |
| Typical opening year | 2004 | 1996 |
| Built or renovated in the last 10 years | 61% | 67% |
| Usual check-in | 15:00 | 15:00 |
| Usual check-out | 11:00 | 11:00 |
| Hotels that list it | ||
| Free breakfast | 74% | 60% |
| Swimming pool | 75% | 70% |
| Gym | 77% | 53% |
| Free parking | 88% | 83% |
| Pets allowed | 3% | 25% |
| Shuttle | 13% | 10% |
| Laundry | 91% | 70% |
| Hot tub | 32% | 20% |
| Restaurant | 3% | 33% |
| Bar | 89% | 65% |
| Kitchen | 28% | 10% |
Both brands, same city
The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.
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Dallas (TX) United States
Comfort Inn & Suites Irving Las Colinas DFW 8.9 Brand average here: 8.4
The Addison Hotel, SureStay Collection by Best Western 8.5 Brand average here: 8.1
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Houston (TX) United States
Comfort Inn & Suites Houston I-10 West Energy Corridor 9.2 Brand average here: 8.4
SureStay Plus by Best Western Humble 9.0 Brand average here: 9.0
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Phoenix (AZ) United States
Comfort Inn Chandler - Phoenix South I-10 8.5 Brand average here: 7.9
SureStay Plus by Best Western Mesa Superstition Springs 8.1 Brand average here: 7.4
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Los Angeles (CA) United States
Comfort Inn Cockatoo Near LAX Airport 8.4 Brand average here: 8.2
SureStay by Best Western Santa Monica 8.8 Brand average here: 8.0
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Oklahoma City (OK) United States
Comfort Inn & Suites Oklahoma City South I-35 9.2 Brand average here: 8.6
SureStay by Best Western Oklahoma City West 8.1 Brand average here: 8.1
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San Antonio (TX) United States
Compare these twoComfort Inn & Suites Near Six Flags & Medical Center 8.4 Brand average here: 7.7
SureStay Plus by Best Western San Antonio Fiesta Inn 8.5 Brand average here: 7.5
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Detroit (MI) United States
Comfort Inn & Suites Taylor - Detroit 8.8 Brand average here: 8.1
Skyline Hotel Detroit Airport, SureStay Collection by BW 8.0 Brand average here: 8.0
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London United Kingdom
Comfort Inn Victoria 8.0 Brand average here: 7.9
Queensway Hotel, Sure Hotel Collection by Best Western 7.2 Brand average here: 7.2
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San Francisco (CA) United States
Comfort Inn By the Bay 8.3 Brand average here: 8.2
SureStay by Best Western San Rafael 8.6 Brand average here: 7.9
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Chicago (IL) United States
Comfort Inn Chicago Schaumburg - O'Hare Airport 8.5 Brand average here: 7.7
Hotel Chicago West Loop, SureStay Collection by Best Western 8.1 Brand average here: 8.1
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Amritsar India
Comfort Inn Alstonia 8.1 Brand average here: 8.0
SureStay by Best Western Heritage Walk 9.2 Brand average here: 8.5
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San Jose (CA) United States
Comfort Inn Palo Alto 8.2 Brand average here: 8.2
SureStay Plus by Best Western Santa Clara Silicon Valley 8.4 Brand average here: 7.7
Comfort Inn or SureStay: common questions
Is Comfort Inn or SureStay better?
On average, Comfort Inn hotels score 8.31/10 from guests and SureStay hotels 8.10/10. Comfort Inn leads on 6 of the 7 measures we compare. Average guest rating differs by 0.21 points.
When both are in the same city, which is rated higher?
In the 75 cities where both have rated hotels, Comfort Inn has the higher average in 47 and SureStay in 24.
Which brand has newer hotels?
The typical Comfort Inn hotel opened in 2004, the typical SureStay hotel in 1996.
Do Comfort Inn and SureStay hotels include free breakfast?
74% of Comfort Inn hotels and 60% of SureStay hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.
Which brand has more hotels?
StayVersus tracks 1,507 Comfort Inn hotels in 25 countries and 397 SureStay hotels in 18 countries.
Do Comfort Inn and SureStay belong to the same company?
No. Comfort Inn belongs to Choice Hotels, SureStay to Best Western Hotels & Resorts.
More brand match-ups
Updated 19 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score