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Comfort Suites vs SureStay

Averages across 572 Comfort Suites and 397 SureStay hotels, and a head-to-head in the 63 cities where both brands have a hotel.

Choice Hotels

Comfort Suites

Average guest rating
8.5
Hotels tracked
572

Best Western Hotels & Resorts

SureStay

Average guest rating
8.1
Hotels tracked
397

The short answer

On the numbers: Comfort Suites

Comfort Suites leads on 7 of 7 measures. Average guest rating differs by 0.36 points.

Every measured fact

Averages over each brand's hotels. A dot marks the better figure.

Comfort SuitesSureStay
Guest ratings
Average guest rating 8.46 +0.36 8.10
Rated 8 or more 80% +20% 60%
Rated below 7 3% 9%
Average Google rating 4.07/5 +0.19 3.88/5
Guest reviews behind the average 16,915 31,554
Same city, head to head (cities where both are rated: 45)
Cities where it is rated higher 33 10
The hotels
Hotels tracked 572 397
Countries 13 18
Typical opening year 2005 1997
Built or renovated in the last 10 years 83% 71%
Usual check-in 15:00 15:00
Usual check-out 11:00 11:00
Hotels that list it
Free breakfast 71% 59%
Swimming pool 91% 65%
Gym 77% 44%
Free parking 85% 79%
Pets allowed 0% 15%
Shuttle 12% 12%
Laundry 95% 71%
Hot tub 50% 18%
Restaurant 0% 26%
Bar 91% 65%
Kitchen 24% 12%

Both brands, same city

The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.

Comfort Suites or SureStay: common questions

Is Comfort Suites or SureStay better?

On average, Comfort Suites hotels score 8.46/10 from guests and SureStay hotels 8.10/10. Comfort Suites leads on 7 of the 7 measures we compare. Average guest rating differs by 0.36 points.

When both are in the same city, which is rated higher?

In the 45 cities where both have rated hotels, Comfort Suites has the higher average in 33 and SureStay in 10.

Which brand has newer hotels?

The typical Comfort Suites hotel opened in 2005, the typical SureStay hotel in 1997.

Do Comfort Suites and SureStay hotels include free breakfast?

71% of Comfort Suites hotels and 59% of SureStay hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.

Which brand has more hotels?

StayVersus tracks 572 Comfort Suites hotels in 13 countries and 397 SureStay hotels in 18 countries.

Do Comfort Suites and SureStay belong to the same company?

No. Comfort Suites belongs to Choice Hotels, SureStay to Best Western Hotels & Resorts.

More brand match-ups

Updated 14 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score