Crowne Plaza vs Meliá
Averages across 496 Crowne Plaza and 195 Meliá hotels, and a head-to-head in the 21 cities where both brands have a hotel.
The short answer
On the numbers: Meliá
Meliá leads on 3 of 7 measures. The gap in average guest rating is small (0.06), so the hotel you pick matters more than the brand.
Every measured fact
Averages over each brand's hotels. A dot marks the better figure.
| Crowne Plaza vs Meliá: which hotel brand is better? | Crowne Plaza | Meliá |
|---|---|---|
| Guest ratings | ||
| Average guest rating | 8.62 | 8.68 +0.06 |
| Rated 8 or more | 91% | 91% |
| Rated below 7 | 2% | 1% |
| Average Google rating | 4.24/5 | 4.31/5 +0.07 |
| Guest reviews behind the average | 157,707 | 93,921 |
| Same city, head to head (cities where both are rated: 20) | ||
| Cities where it is rated higher | 6 | 14 |
| The hotels | ||
| Hotels tracked | 496 | 195 |
| Countries | 70 | 37 |
| Typical opening year | 2012 | 2004 |
| Built or renovated in the last 10 years | 65% | 66% |
| Usual check-in | 15:00 | 15:00 |
| Usual check-out | 12:00 | 12:00 |
| Hotels that list it | ||
| Free breakfast | 1% | 7% |
| Swimming pool | 74% | 73% |
| Gym | 74% | 70% |
| Free parking | 61% | 35% |
| Pets allowed | 0% | 1% |
| Shuttle | 41% | 32% |
| Laundry | 98% | 88% |
| Hot tub | 18% | 30% |
| Restaurant | 0% | 1% |
| Bar | 98% | 99% |
| Kitchen | 12% | 13% |
Both brands, same city
The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.
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London United Kingdom
Compare these twoCrowne Plaza London Heathrow T4 By IHG 8.9 Brand average here: 8.2
The Level at Melia White House 9.0 Brand average here: 8.4
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Shanghai China
Compare these twoCrowne Plaza Shanghai Snow World By IHG 9.6 Brand average here: 8.6
Melia Shanghai Parkside 9.3 Brand average here: 9.3
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Madrid Spain
Compare these twoCrowne Plaza Madrid Airport By IHG 8.4 Brand average here: 8.4
Casa de Las Artes, Member of Meliá Collection 9.2 Brand average here: 8.5
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Paris France
Compare these twoCrowne Plaza Paris République By IHG 8.3 Brand average here: 8.3
Melia Paris La Defense Hotel 8.6 Brand average here: 8.5
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Dubai United Arab Emirates
Compare these twoCrowne Plaza Dubai Festival City By IHG 9.1 Brand average here: 8.6
Meliá Desert Palm member of Meliá Collection 8.5 Brand average here: 8.5
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Milan Italy
Compare these twoCrowne Plaza Milan City By IHG 8.6 Brand average here: 8.2
Meliá Milano Hotel 8.7 Brand average here: 8.7
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Da Nang Vietnam
Compare these twoCrowne Plaza Danang City Centre By IHG 9.3 Brand average here: 8.9
Melia Vinpearl Danang Riverfront 9.2 Brand average here: 9.0
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Orlando (FL) United States
Compare these twoCrowne Plaza Orlando – Downtown by IHG 8.1 Brand average here: 8.1
MELIA ORLANDO 8.5 Brand average here: 8.5
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Lisbon Portugal
Compare these twoCrowne Plaza Caparica Lisbon By IHG 8.5 Brand average here: 8.5
Melia Lisboa Aeropuerto 9.0 Brand average here: 8.9
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Frankfurt Germany
Compare these twoCrowne Plaza Frankfurt Congress Hotel By IHG 8.2 Brand average here: 8.2
Meliá Frankfurt City 9.0 Brand average here: 8.6
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Lima Province Peru
Compare these twoCrowne Plaza Lima - Miraflores by IHG 8.7 Brand average here: 8.7
Melia Lima Hotel 9.0 Brand average here: 9.0
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Kuala Lumpur Malaysia
Compare these twoCrowne Plaza Kuala Lumpur City Centre By IHG 9.3 Brand average here: 9.3
Melia Kuala Lumpur 8.5 Brand average here: 8.5
Crowne Plaza or Meliá: common questions
Is Crowne Plaza or Meliá better?
On average, Meliá hotels score 8.68/10 from guests and Crowne Plaza hotels 8.62/10. Meliá leads on 3 of the 7 measures we compare. The gap in average guest rating is small (0.06), so the hotel you pick matters more than the brand.
When both are in the same city, which is rated higher?
In the 20 cities where both have rated hotels, Crowne Plaza has the higher average in 6 and Meliá in 14.
Which brand has newer hotels?
The typical Crowne Plaza hotel opened in 2012, the typical Meliá hotel in 2004.
Do Crowne Plaza and Meliá hotels include free breakfast?
1% of Crowne Plaza hotels and 7% of Meliá hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.
Which brand has more hotels?
StayVersus tracks 496 Crowne Plaza hotels in 70 countries and 195 Meliá hotels in 37 countries.
Do Crowne Plaza and Meliá belong to the same company?
No. Crowne Plaza belongs to IHG Hotels & Resorts, Meliá to Meliá Hotels International.
More brand match-ups
Updated 12 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score