Meliá vs Mercure
Averages across 195 Meliá and 1,191 Mercure hotels, and a head-to-head in the 41 cities where both brands have a hotel.
The short answer
On the numbers: Meliá
Meliá leads on 4 of 7 measures. Average guest rating differs by 0.25 points.
Every measured fact
Averages over each brand's hotels. A dot marks the better figure.
| Meliá vs Mercure: which hotel brand is better? | Meliá | Mercure |
|---|---|---|
| Guest ratings | ||
| Average guest rating | 8.68 +0.25 | 8.43 |
| Rated 8 or more | 91% +10% | 81% |
| Rated below 7 | 1% | 2% |
| Average Google rating | 4.31/5 +0.12 | 4.19/5 |
| Guest reviews behind the average | 93,921 | 341,647 |
| Same city, head to head (cities where both are rated: 34) | ||
| Cities where it is rated higher | 25 | 9 |
| The hotels | ||
| Hotels tracked | 195 | 1,191 |
| Countries | 37 | 69 |
| Typical opening year | 2004 | 2007 |
| Built or renovated in the last 10 years | 66% | 65% |
| Usual check-in | 15:00 | 14:00 |
| Usual check-out | 12:00 | 12:00 |
| Hotels that list it | ||
| Free breakfast | 7% | 1% |
| Swimming pool | 73% | 41% |
| Gym | 70% | 59% |
| Free parking | 35% | 43% |
| Pets allowed | 1% | 18% |
| Shuttle | 32% | 26% |
| Laundry | 88% | 93% |
| Hot tub | 30% | 13% |
| Restaurant | 1% | 27% |
| Bar | 99% | 98% |
| Kitchen | 13% | 24% |
Both brands, same city
The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.
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Paris France
Compare these twoMelia Paris La Defense Hotel 8.6 Brand average here: 8.5
Mercure Paris Bercy Bibliotheque Hotel 8.8 Brand average here: 8.0
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Shanghai China
Compare these twoMelia Shanghai Parkside 9.3 Brand average here: 9.3
Mercure Shanghai Hongqiao SOHO 8.7 Brand average here: 8.3
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São Paulo Brazil
Compare these twoSao Paulo Nacoes Unidas Affiliated by Melia 8.3 Brand average here: 7.8
Mercure Sao Paulo Moema Times Square 9.0 Brand average here: 8.1
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London United Kingdom
Compare these twoThe Level at Melia White House 9.0 Brand average here: 8.4
Mercure London Earls Court 8.6 Brand average here: 8.1
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Berlin Germany
Compare these twoMelia Berlin 8.9 Brand average here: 8.9
Mercure Hotel & Residenz Berlin Checkpoint Charlie 9.0 Brand average here: 8.5
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Munich Germany
Compare these twoHotel München City Center Affiliated by Melia 8.6 Brand average here: 8.6
Mercure Hotel Muenchen Altstadt 9.0 Brand average here: 8.3
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Frankfurt Germany
Compare these twoMeliá Frankfurt City 9.0 Brand average here: 8.6
Mercure Residenz Frankfurt Messe Hotel 8.1 Brand average here: 7.9
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Vienna Austria
Compare these twoMelia Vienna 8.1 Brand average here: 8.1
Mercure Wien Zentrum Hotel 9.0 Brand average here: 8.6
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Bali Indonesia
Compare these twoSol by Meliá Benoa Bali - All Inclusive 8.5 Brand average here: 8.5
Mercure Bali Legian Hotel 8.6 Brand average here: 8.3
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Kuala Lumpur Malaysia
Compare these twoMelia Kuala Lumpur 8.5 Brand average here: 8.5
Mercure Living Putrajaya 9.4 Brand average here: 9.0
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Hanoi Vietnam
Compare these twoMelia Ba Vi Mountain Retreat 9.0 Brand average here: 8.9
Mercure Hanoi La Gare Hotel 8.5 Brand average here: 8.5
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Dubai United Arab Emirates
Compare these twoMeliá Desert Palm member of Meliá Collection 8.5 Brand average here: 8.5
Mercure Dubai Deira 8.8 Brand average here: 8.3
Meliá or Mercure: common questions
Is Meliá or Mercure better?
On average, Meliá hotels score 8.68/10 from guests and Mercure hotels 8.43/10. Meliá leads on 4 of the 7 measures we compare. Average guest rating differs by 0.25 points.
When both are in the same city, which is rated higher?
In the 34 cities where both have rated hotels, Meliá has the higher average in 25 and Mercure in 9.
Which brand has newer hotels?
The typical Mercure hotel opened in 2007, the typical Meliá hotel in 2004.
Do Meliá and Mercure hotels include free breakfast?
7% of Meliá hotels and 1% of Mercure hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.
Which brand has more hotels?
StayVersus tracks 195 Meliá hotels in 37 countries and 1,191 Mercure hotels in 69 countries.
Do Meliá and Mercure belong to the same company?
No. Meliá belongs to Meliá Hotels International, Mercure to Accor.
More brand match-ups
Updated 11 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score