Meliá vs Novotel
Averages across 195 Meliá and 639 Novotel hotels, and a head-to-head in the 40 cities where both brands have a hotel.
The short answer
On the numbers: Meliá
Meliá leads on 4 of 7 measures. Average guest rating differs by 0.21 points.
Every measured fact
Averages over each brand's hotels. A dot marks the better figure.
| Meliá vs Novotel: which hotel brand is better? | Meliá | Novotel |
|---|---|---|
| Guest ratings | ||
| Average guest rating | 8.68 +0.21 | 8.47 |
| Rated 8 or more | 91% +6% | 85% |
| Rated below 7 | 1% | 1% |
| Average Google rating | 4.31/5 | 4.29/5 |
| Guest reviews behind the average | 93,921 | 379,909 |
| Same city, head to head (cities where both are rated: 36) | ||
| Cities where it is rated higher | 20 | 12 |
| The hotels | ||
| Hotels tracked | 195 | 639 |
| Countries | 37 | 71 |
| Typical opening year | 2004 | 2009 |
| Built or renovated in the last 10 years | 66% | 59% |
| Usual check-in | 15:00 | 14:00 |
| Usual check-out | 12:00 | 12:00 |
| Hotels that list it | ||
| Free breakfast | 7% | 1% |
| Swimming pool | 73% | 65% |
| Gym | 70% | 76% |
| Free parking | 35% | 47% |
| Pets allowed | 1% | 23% |
| Shuttle | 32% | 30% |
| Laundry | 88% | 96% |
| Hot tub | 30% | 15% |
| Restaurant | 1% | 40% |
| Bar | 99% | 100% |
| Kitchen | 13% | 24% |
Both brands, same city
The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.
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Paris France
Compare these twoMelia Paris La Defense Hotel 8.6 Brand average here: 8.5
Novotel Paris Les Halles Hotel 8.7 Brand average here: 8.1
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Shanghai China
Compare these twoMelia Shanghai Parkside 9.3 Brand average here: 9.3
Novotel Shanghai Clover 9.1 Brand average here: 8.6
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London United Kingdom
Compare these twoThe Level at Melia White House 9.0 Brand average here: 8.4
Novotel London Brentford Hotel 8.7 Brand average here: 8.4
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Madrid Spain
Compare these twoCasa de Las Artes, Member of Meliá Collection 9.2 Brand average here: 8.5
Novotel Madrid Center 8.8 Brand average here: 8.5
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São Paulo Brazil
Compare these twoSao Paulo Nacoes Unidas Affiliated by Melia 8.3 Brand average here: 7.8
NOVOTEL SAO PAULO MORUMBI 8.7 Brand average here: 8.2
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Phuket Thailand
Compare these twoMelia Phuket Mai Khao 8.9 Brand average here: 8.9
Novotel Phuket Kamala Beach Hotel 8.6 Brand average here: 8.5
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Hanoi Vietnam
Compare these twoMelia Ba Vi Mountain Retreat 9.0 Brand average here: 8.9
Novotel Hanoi Thai Ha 8.9 Brand average here: 8.9
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Dubai United Arab Emirates
Compare these twoMeliá Desert Palm member of Meliá Collection 8.5 Brand average here: 8.5
Novotel Dubai World Trade Centre 8.7 Brand average here: 8.5
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Munich Germany
Compare these twoHotel München City Center Affiliated by Melia 8.6 Brand average here: 8.6
Novotel Muenchen City Arnulfpark 8.9 Brand average here: 8.6
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Bali Indonesia
Compare these twoSol by Meliá Benoa Bali - All Inclusive 8.5 Brand average here: 8.5
Novotel Bali Ubud Resort 8.8 Brand average here: 8.5
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Nha Trang Vietnam
Compare these twoVinpearl Empire Nha Trang, Affiliated by Meliá 9.1 Brand average here: 9.0
Novotel Nha Trang Hotel 9.0 Brand average here: 9.0
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Barcelona Spain
Compare these twoMeliá Barcelona Sky 8.4 Brand average here: 8.4
Novotel Barcelona City 8.4 Brand average here: 8.3
Meliá or Novotel: common questions
Is Meliá or Novotel better?
On average, Meliá hotels score 8.68/10 from guests and Novotel hotels 8.47/10. Meliá leads on 4 of the 7 measures we compare. Average guest rating differs by 0.21 points.
When both are in the same city, which is rated higher?
In the 36 cities where both have rated hotels, Meliá has the higher average in 20 and Novotel in 12.
Which brand has newer hotels?
The typical Novotel hotel opened in 2009, the typical Meliá hotel in 2004.
Do Meliá and Novotel hotels include free breakfast?
7% of Meliá hotels and 1% of Novotel hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.
Which brand has more hotels?
StayVersus tracks 195 Meliá hotels in 37 countries and 639 Novotel hotels in 71 countries.
Do Meliá and Novotel belong to the same company?
No. Meliá belongs to Meliá Hotels International, Novotel to Accor.
More brand match-ups
Updated 11 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score