Hyatt Regency vs Mercure
Averages across 299 Hyatt Regency and 1,191 Mercure hotels, and a head-to-head in the 75 cities where both brands have a hotel.
The short answer
On the numbers: Hyatt Regency
Hyatt Regency leads on 4 of 6 measures. Average guest rating differs by 0.34 points.
Every measured fact
Averages over each brand's hotels. A dot marks the better figure.
| Hyatt Regency vs Mercure: which hotel brand is better? | Hyatt Regency | Mercure |
|---|---|---|
| Guest ratings | ||
| Average guest rating | 8.77 +0.34 | 8.43 |
| Rated 8 or more | 96% +15% | 81% |
| Rated below 7 | 0% | 2% |
| Guest reviews behind the average | 113,841 | 341,647 |
| Same city, head to head (cities where both are rated: 49) | ||
| Cities where it is rated higher | 31 | 15 |
| The hotels | ||
| Hotels tracked | 299 | 1,191 |
| Countries | 54 | 69 |
| Typical opening year | 2011 | 2007 |
| Built or renovated in the last 10 years | 63% | 65% |
| Usual check-in | 15:00 | 14:00 |
| Usual check-out | 12:00 | 12:00 |
| Hotels that list it | ||
| Free breakfast | 1% | 1% |
| Swimming pool | 58% | 41% |
| Gym | 74% | 59% |
| Free parking | 38% | 43% |
| Pets allowed | 0% | 18% |
| Shuttle | 30% | 26% |
| Laundry | 99% | 93% |
| Hot tub | 22% | 13% |
| Restaurant | 0% | 27% |
| Bar | 100% | 98% |
| Kitchen | 1% | 24% |
Both brands, same city
The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.
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Paris France
Compare these twoHyatt Regency Paris Etoile 8.7 Brand average here: 8.7
Mercure Paris Bercy Bibliotheque Hotel 8.8 Brand average here: 8.0
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Shanghai China
Compare these twoHyatt Regency Shanghai, Wujiaochang 9.0 Brand average here: 8.9
Mercure Shanghai Hongqiao SOHO 8.7 Brand average here: 8.3
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Xian China
Compare these twoHyatt Regency Xi An 8.8 Brand average here: 8.8
Mercure Xi'an Downtown 8.1 Brand average here: 8.1
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Beijing China
Compare these twoHyatt Regency Beijing Wangjing 9.0 Brand average here: 9.0
Mercure Beijing Anzhen Olympic Center 8.7 Brand average here: 8.1
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Hangzhou China
Compare these twoHyatt Regency Hangzhou International Airport 9.7 Brand average here: 9.7
Mercure Hangzhou West Lake 8.8 Brand average here: 8.3
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Guangzhou China
Compare these twoHyatt Regency Guangzhou Zengcheng 9.0 Brand average here: 9.0
Mercure Guangzhou Tianhe Sports Center 8.9 Brand average here: 9.2
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Suzhou China
Compare these twoHyatt Regency Suzhou 9.0 Brand average here: 9.0
Mercure Suzhou Jinji Lake 9.3 Brand average here: 9.0
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London United Kingdom
Compare these twoHyatt Regency London Stratford 8.7 Brand average here: 8.9
Mercure London Earls Court 8.6 Brand average here: 8.1
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Sydney Australia
Compare these twoHyatt Regency Sydney 8.6 Brand average here: 8.6
Mercure Sydney Liverpool 9.0 Brand average here: 8.4
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Chongqing China
Compare these twoHyatt Regency Metropolitan Chongqing 9.3 Brand average here: 9.1
Mercure Chongqing Downtown 8.9 Brand average here: 9.4
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Dubai United Arab Emirates
Compare these twoHyatt Regency Dubai Creek Heights 8.7 Brand average here: 8.4
Mercure Dubai Deira 8.8 Brand average here: 8.3
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Bangkok Thailand
Compare these twoHyatt Regency Bangkok Sukhumvit 9.3 Brand average here: 8.9
Mercure Bangkok Sukhumvit 24 9.0 Brand average here: 8.8
Hyatt Regency or Mercure: common questions
Is Hyatt Regency or Mercure better?
On average, Hyatt Regency hotels score 8.77/10 from guests and Mercure hotels 8.43/10. Hyatt Regency leads on 4 of the 6 measures we compare. Average guest rating differs by 0.34 points.
When both are in the same city, which is rated higher?
In the 49 cities where both have rated hotels, Hyatt Regency has the higher average in 31 and Mercure in 15.
Which brand has newer hotels?
The typical Hyatt Regency hotel opened in 2011, the typical Mercure hotel in 2007.
Do Hyatt Regency and Mercure hotels include free breakfast?
1% of Hyatt Regency hotels and 1% of Mercure hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.
Which brand has more hotels?
StayVersus tracks 299 Hyatt Regency hotels in 54 countries and 1,191 Mercure hotels in 69 countries.
Do Hyatt Regency and Mercure belong to the same company?
No. Hyatt Regency belongs to Hyatt, Mercure to Accor.
More brand match-ups
Updated 11 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score