Novotel vs Quest Apartment Hotels
Averages across 639 Novotel and 182 Quest Apartment Hotels hotels, and a head-to-head in the 18 cities where both brands have a hotel.
The short answer
On the numbers: Quest Apartment Hotels
Quest Apartment Hotels leads on 5 of 7 measures. Average guest rating differs by 0.34 points.
Every measured fact
Averages over each brand's hotels. A dot marks the better figure.
| Novotel vs Quest Apartment Hotels: which hotel brand is better? | Novotel | Quest Apartment Hotels |
|---|---|---|
| Guest ratings | ||
| Average guest rating | 8.47 | 8.81 +0.34 |
| Rated 8 or more | 85% | 98% +13% |
| Rated below 7 | 1% | 0% |
| Average Google rating | 4.29/5 | 4.32/5 +0.03 |
| Guest reviews behind the average | 379,909 | 50,793 |
| Same city, head to head (cities where both are rated: 18) | ||
| Cities where it is rated higher | 3 | 14 |
| The hotels | ||
| Hotels tracked | 639 | 182 |
| Countries | 71 | 10 |
| Typical opening year | 2009 | 2013 |
| Built or renovated in the last 10 years | 59% | 61% |
| Usual check-in | 14:00 | 14:00 |
| Usual check-out | 12:00 | 10:00 |
| Hotels that list it | ||
| Free breakfast | 1% | 2% |
| Swimming pool | 65% | 37% |
| Gym | 76% | 61% |
| Free parking | 47% | 29% |
| Pets allowed | 23% | 3% |
| Shuttle | 30% | 19% |
| Laundry | 96% | 99% |
| Hot tub | 15% | 6% |
| Restaurant | 40% | 4% |
| Bar | 100% | 58% |
| Kitchen | 24% | 36% |
Both brands, same city
The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.
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Melbourne Australia
Compare these twoNovotel Melbourne South Wharf 9.1 Brand average here: 8.6
Quest Collingwood 9.4 Brand average here: 8.8
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Sydney Australia
Compare these twoNovotel Sydney Darling Square 8.9 Brand average here: 8.4
Quest North Sydney 9.2 Brand average here: 8.8
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Auckland New Zealand
Compare these twoNovotel Auckland Airport 8.9 Brand average here: 8.6
Quest Carlaw Park 9.0 Brand average here: 8.7
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Perth Australia
Compare these twoNovotel Perth Murray Street 8.9 Brand average here: 8.5
Quest South Perth Foreshore 9.4 Brand average here: 8.9
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Brisbane Australia
Compare these twoNovotel Brisbane South Bank 8.9 Brand average here: 8.7
Quest Chermside on Playfield 9.1 Brand average here: 8.7
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Wellington New Zealand
Compare these twoNovotel Wellington 8.5 Brand average here: 8.5
Quest on Johnston 8.7 Brand average here: 8.7
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Christchurch New Zealand
Compare these twoNovotel Christchurch Airport 9.3 Brand average here: 9.0
Quest on Cambridge 9.2 Brand average here: 9.0
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Canberra Australia
Compare these twoNovotel Canberra 8.2 Brand average here: 8.2
Quest Canberra City Walk 9.2 Brand average here: 8.8
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Rome Italy
Compare these twoNovotel Roma EUR Hotel 7.5 Brand average here: 7.4
Quest House Lihong 7.9 Brand average here: 7.9
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Gold Coast Australia
Compare these twoNovotel Surfers Paradise 8.5 Brand average here: 8.5
Quest Robina 9.2 Brand average here: 9.3
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Newcastle Australia
Compare these twoNovotel Newcastle Beach 8.3 Brand average here: 8.3
Quest Newcastle West 8.8 Brand average here: 8.7
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Darwin Australia
Compare these twoNovotel Darwin Airport 8.4 Brand average here: 8.3
Quest Palmerston 8.6 Brand average here: 8.6
Novotel or Quest Apartment Hotels: common questions
Is Novotel or Quest Apartment Hotels better?
On average, Quest Apartment Hotels hotels score 8.81/10 from guests and Novotel hotels 8.47/10. Quest Apartment Hotels leads on 5 of the 7 measures we compare. Average guest rating differs by 0.34 points.
When both are in the same city, which is rated higher?
In the 18 cities where both have rated hotels, Novotel has the higher average in 3 and Quest Apartment Hotels in 14.
Which brand has newer hotels?
The typical Quest Apartment Hotels hotel opened in 2013, the typical Novotel hotel in 2009.
Do Novotel and Quest Apartment Hotels hotels include free breakfast?
1% of Novotel hotels and 2% of Quest Apartment Hotels hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.
Which brand has more hotels?
StayVersus tracks 639 Novotel hotels in 71 countries and 182 Quest Apartment Hotels hotels in 10 countries.
Do Novotel and Quest Apartment Hotels belong to the same company?
No. Novotel belongs to Accor, Quest Apartment Hotels to Quest.
More brand match-ups
Updated 11 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score